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10+ Dialpad Small Business Phone Alternatives and Competitors






1649+ Reviews


Small Business Phone



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Proactive customer engagement begins with an unwavering commitment to serve the market at any cost. As a torchbearer of the product you represent, keep in mind that all the superfluous marketing pitches will mean nothing if you lack the after-sales service notwithstanding how impressive the product can be. Of course, the product itself will speak volumes of its incredible characteristics, however, you do need to genuinely engage with its patronizers to be able to keep good customer retention. This being necessary, you should consider bringing into the enterprise a reliable business communications solution such as Dialpad to keep your customers close no matter where they are in time.

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Top Alternatives for Dialpad Small Business Phone

  1. #1Nextiva Small Business Phone
  2. #2Ringcentral Small Business Phone
  3. #3Ooma Small Business Phone
  4. #4Zoom Small Business Phone
  5. #5Grasshopper Small Business Phone
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No. Logo Name Website Rating Pricing Reviews
1 Nextiva Small Business Phone Visit Now 8.4 $21.95 1976+ Reviews
2 Ringcentral Small Business Phone Visit Now 9 $19.99 1659+ Reviews
3 Ooma Small Business Phone Visit Now 9.6 $19.95 2245+ Reviews
4 Zoom Small Business Phone Visit Now 9.6 Free 1649+ Reviews
5 Grasshopper Small Business Phone Visit Now 9 $26.00 1706+ Reviews
6 Vonage Small Business Phone Visit Now 9 $19.99 1604+ Reviews
7 Small Business Phone Visit Now 9 $12 1629+ Reviews
8 GoToConnect Small Business Phone Visit Now 9.4 $24.00 1680+ Reviews
9 Mitel Small Business Phone Visit Now 8.8 $20.99 1687+ Reviews
10 8*8 Small Business Phone Visit Now 9 $12 1638+ Reviews


  • Fast and Hassle-Free Deployment
  • Call Routing
  • Business Phone App
  • Live Call Coaching
  • Local Phone Number
  • Easy to Set Up, Easy to Use

Q & A

What is Dialpad?

Dialpad is an enterprise-grade cloud-based business phone system used by over 70,000 small businesses for its unparalleled scalability, mobility, and affordability with robust features that help small-scale enterprises forge their way forward. Dialpad Company has been decked with several industry accolades and recognitions for its sophisticated business communications products and services including the most recent Best Contact Center Technology Award for the year 2021 given by TMC Customer Magazine and the Overall Remote Communication Solution during the 2021 RemoteTech Breakthrough Award. Dialpad is phenomenally favored by businesses from different sectors such as Asana, HubSpot, and Uber to help them operate seamlessly anywhere on the planet at a starting price of only $15 per month.

Why use Dialpad VoIP?

Dialpad AI-powered voice communications over the Internet solution is built with advanced communications features that do not require costly hardware integration. Dialpad leverages a future-proof VoIP technology that reaches far beyond ordinary voice transmission that enables modern businesses to effectively adapt to the changing and more innovative demands for business phone systems.

Why is Dialpad perfect for small businesses?

Dialpad is highly flexible and can easily be accessed using any device in any location. It is incredibly user-friendly with a voice intelligence that empowers real-time call coaching, transcription, and recording of every call as well as powerful analytics that provide insights into the daily updates of the business. Dialpad is feature-rich, ideally great for the budget small businesses typically set. And not only does it have a quick and painless deployment but it also prides itself on its outstanding Dialpad support that will not only respond to your inquiries and calls but also offer you technical assistance via the phone lines and live chat.


“ Dialpad is the perfect solution for a modern team for voice + sms ”
5/5 (overall) - David E
  • The ability to SMS from a mainline office number, as well as the individual user's phone numbers, is excellent. I like that the platform does realtime voice transcription on phone calls and it keeps the history of these transcriptions. I can look back at the text version of previous calls for any member of my team
  • I like that I'm able to have the app installed on my PC, Mac, and iPhone so that I can take a call from any device. Also, I can move from my desktop to my phone seamlessly with the click of a button.
  • Occasionally, there is a voice delay and this causes some akwardness in a phone call. Typcially, this is resolved by hanging up and dialing again. Since my office network is not doing any QOS or advanced networking, I have not been able to determine if this is something related to my network or to Dialpad
  • What is probably the most frustrating is that Dialpad does not consistently ring. Sometimes calls will show as missed, yet I never heard the device ring. Again, this could be related to my own device settings, but it is hard to determine
“ Dial Pad The underdog Softphone Company ”
4/5 (overall) - Matt N
  • I love the amount of features you get for the price you pay, I have my office phone system in my pocket
  • I can dial from what every department I need to as the Technical Resource Manager I can easily pick up on a conversation from our techs to our dispatch or vice versa
  • The help desk is a pain to work with. Like any new company on the verge of being great they have hiccups or glitches. some get fixed really quickly while others not so quickly
  • The other pain is that their are not user roles their is admin or regular user so i cant make a manager a supervisor to manager users or aspects of their department I have to give them full access

Dialpad is a top-ranking business communications service provider that not only provides enterprise-level tech and professional solutions to contact centers but also unparalleled business phone systems for small businesses that won as the 2020 Best Business Phone for Small Businesses given by the US News and World Report.


  • Dialpad offers crystal clear cloud-based voice call solutions, leveraging the newest VoIP technology. 
  • Dialpad is a one-size-fits-all business communication platform perfect for both inbound and outbound voice calling and video conferencing. 
  • Dialpad is easy to set up and easy to access no matter where you are in this world.
  • Dialpad is packed with robust features that save small businesses thousands of dollars each year. 

Improved business communications are vital to any organization, business-oriented and non-profit alike. With Dialpad’s impressive business phone systems, enhanced customer engagement is simply a sure thing.