10+ Best Alternatives to Outsourced Customer Support in 2024

Outsourced customer service is when a company utilizes a third-party service provider and makes use of their agents to handle inbound and outbound calls and non-verbal communication with customers. In most cases, outsourced customer service teams are part of a call center service. Read More

Top Alternatives for Outsourced Customer Support

  1. #1Triniter BPO
  2. #2The Contact Company
  3. #3Flatworld Solutions Outsourced Customer Support
  4. #4Peak Support
  5. #5Simply Contact
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No. Logo Name Website Rating Pricing Reviews
1 Triniter BPO Visit Now 9.6 $1049 4390+ Reviews
2 The Contact Company Visit Now 8.3 Custom 4300+ Reviews
3 Flatworld Solutions Outsourced Customer Support Visit Now 7 Custom 1987+ Reviews
4 Peak Support Visit Now 9.8 Custom 4300+ Reviews
5 Simply Contact Visit Now 9.2 $2.2 3420+ Reviews
6 Aidey Visit Now 8 $1,499, 3290+ Reviews
7 Acquire BPO Visit Now 8.2 Custom 2800+ Reviews
8 AnswerForce Outsourced Customer Support Visit Now 8.7 $129 1980+ Reviews
9 Helpware Visit Now 9.8 $99.00 2800+ Reviews
10 Datamark Visit Now 8 $10 4390+ Reviews

Triniter BPO

Triniter BPO is an industry-leading outsourced customer support and back-office service provider that boasts a 98.7% rate of client retention for its top-notch delivery of next-generation customer experience. Triniter offers scalable processes for its global strategic partners with multilingual expertise that spans more than 30 world languages. Triniter guarantees relentless 24/7 support that proactively delivers and responds to calls in three rings, at most.

The Contact Company

The Contact Company is committed to making a meaningful impact on your business through its customer-centric and success-driven scalable outsourced customer support services. The Contact Company aims to provide real value to all its clients by keeping investments low without compromising the delivery for exceptional customer contact process development and management.

Flatworld Solutions Outsourced Customer Support

Flatworld Solutions is a globally competitive outsourced customer support and IT consulting service provider founded in 2002 with a mission to provide meaningful impacts on their customers by providing them the best-suited business and IT solutions that help them ease their way to their business goals. Flatworld Solutions leverages state-of-the technologies in an attempt to surpass expectations.

Peak Support

Peak Support is a fast-growing BPO and outsourced customer service company that offers wide-ranging business solutions for high-growth companies, mainly focusing on high-quality customer engagement and sales operations. Peak Support has global delivery centers in the U.S. and the Philippines with seasoned customer service agents who have almost a decade of industry experience.

Simply Contact

Simply Contact is a Ukrainian outsourced customer support service provider with over seven years of experience in delivering high-quality inbound and outbound call handling services with the highest security standards. Simply Contact boasts a high level of telecommunications expertise as well as superior deliverability of financial services, retail, and e-commerce customer engagement solutions.

Aidey

Aidey effectively scales up your brand through its outstanding outsourced customer support services that can be tailored flexibly according to your needs. Aidey is an award-winning BPO company that caters to any industry and works on a wide range of world-leading platforms including but not limited to Zendesk, eBay, HelpScout, WooCommerce, and Amazon.

Acquire BPO

Acquire BPO is a market-leading outsourced customer support service provider that empowers businesses with highly efficient and flexible engagement models. Acquire BPO offers not just exceptional customer service and back-office solutions but also excellent technical support and expert software development, as well as effective customer acquisition and lead generation services.

AnswerForce Outsourced Customer Support

AnswerForce is an impressively rated 24/7 call answering service serving widely in the U.S. and Canada with guaranteed 365-day availability, dedicated to highly empowered live and video chatting customer support. AnswerForce aims to capture more leads through its human-centric service and smart technology-enabled toolkit that connects businesses and customers fast

Helpware

Helpware is set to drive brand success through its superior outsourced digital customer service. Helpware aims to deliver world-class customer and back-office support to modern businesses and high-growth technology companies with relentless customer empowerment and engagement. Helpware leverages API-enabled human task solutions in creating a profound customer experience.

Datamark

DATAMARK is a leading provider of business process outsourcing (BPO) services that aims to provide clients with uncompromising exceptional quality services that do not exceed their budget. DATAMARK is headquartered in El Paso, Texas, and has so far served not just large corporations and Fortune 500 companies but also government offices outstandingly for more than 30 years with delivery centers from around the world.