10+ Optimum Alternatives and Competitors

Does Optimum bind their customers with annual contracts?

No, Optimum doesn't bind their customers with annual contracts. It's their way of showing that their services are trustworthy. They're confident that customers would renew their subscriptions regularly because of their excellent service. But in that case, customers can also cancel their subscription anytime with no consequences.

Does Optimum offer a money-back guarantee?

Yes, Optimum offers a 30-day money-back guarantee to all new customers. That said, your first month of using their services is like a trial period. If you're not satisfied in the first month, you can cancel your subscription and get a full refund. That's it; no strings attached. This makes trying Optimum's services for the first time absolutely risk-free.

Is Optimum's customer care service available 24/7?

Yes, of course. Optimum's customer care service is available 24/7 365 days every year. If you encounter issues, such as disconnection and slow internet of below standard speeds, don't hesitate to contact Optimum's customer care team. They'll be ready to solve your problems day and night.

How can I contact Optimum?

If you have more questions about their services or if you need immediate customer support, you can contact Optimum's sales team and customer service team by calling these numbers:

• 203.870.2583 (Connecticut)
• 631.393.0637 (Long Island)
• 973.230.6048 (New Jersey)
• 718.860.3514 (New York: Westchester, Brooklyn, and the Bronx)

You can also visit their stores located in Bridgeport, Stamford, Norwalk, Litchfield, Union City, Southampton, Port Jefferson Station, and some areas across New York and New Jersey.