10+ Best Alternatives to Call Center in 2024

A Call Center handles inbound and outbound calls. The representatives of a call center are individuals who answer and dial out calls. Additionally, agents are responsible for making outbound calls to set appointments and gather survey data. Read More

Top Alternatives for Call Center

  1. #1Signius Communications
  2. #2Teleperformance
  3. #3Sykes Enterprises
  4. #4Concentrix
  5. #5Getcallers
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No. Logo Name Website Rating Pricing Reviews
1 Signius Communications Visit Now 7.4 $45 1598+ Reviews
2 Teleperformance Visit Now 9 $300 4878+ Reviews
3 Sykes Enterprises Visit Now 8 Custom 1630+ Reviews
4 Concentrix Visit Now 8.2 $11 5353+ Reviews
5 Getcallers Visit Now 9.4 $5 1689+ Reviews
6 Sitel Visit Now 7.6 $25 1699+ Reviews
7 Goanswer Visit Now 8.2 $50 1599+ Reviews
8 Teledirect Visit Now 7 $0.75 1598+ Reviews
9 Xact Visit Now 9.4 $75 1654+ Reviews
10 Ringcentral Call Center Service Visit Now 9 $19.99 1665+ Reviews

Concentrix

Concentrix is a top brand in the call center industry. They have elaborate customer service and business performance solutions that drive sales and business growth. They have a global team that spans 40+ countries across six continents. Concentrix can help your business nurture customer relationships and expand its customer base.

Getcallers

GetCallers is among the best call center service providers. Their agents are adept in cold calling, inbound/outbound calling, customer support, and virtual assistant tasks. They don't use bots to handle calls. Every call will be handled by a real person. GetCallers' agents are based in the Philippines and are excellent English speakers.

Sitel

Sitel is an industry-leading provider of customer experience management solutions that aims to empower organizations with strategies to help build strong customer relationships through boosting brand value. Sitel Group is keen on promoting innovations, creativity, and entrepreneurial approaches that are culture-focused and people-centric. 

Goanswer

Go Anwer is the answer to your call center needs that offers superior inbound call solutions for eCommerce and other leading industries. It is equipped with multifarious plans for monthly call volumes of any kind with flexible service offerings should available plans not fit your unique needs

Ringcentral Call Center Service

The integrated platform of RingCentral Contact Centre scales easily. Allow agent managers to add and remove agents as requested. In both the agent-based as well as self-service functions, the interactive voice response system provides extensive routing capability. Customers may auto-solve instances, such as account requests and bill payments, and free agents' time to deal with complicated questions. The solution includes an ACD (automatic call distribution) motor based on the know-how and which meets the requirements of the best-equipped officers.