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10+ ConnectWise Control Alternatives and Competitors

ConnectWise Control

ConnectWise Control

4.3 User Rating
$243 M Revenue
1146+ No of Employees
1982 Founded
SaaS Industry
Web Conferencing Software Category
Jason Magee CEO
Overview

ConnectWise Control is a cloud-based management solution that provides remote support, access, and meeting solution to technicians. This software app offers a set of features that one can use for remote support, repair updates, and machine management. With ConnectWise Control, its users can also conduct online seminars and presentations through the app’s remote meetings. Formerly known as ScreenConnect, ConnectWise Control was developed by Elsinore Technologies in 2008. ConnectWise Control was designed to provide full remote control capabilities for help-desk style services and on-demand remote issue resolution. With the platform's high-end solutions for remote support and remote access connections, it becomes the main platform for 100,000 users, including leading businesses and brands like Bic, UCLA, Intel, Orlando Magic, Panasonic, Infor, and Oklahoma City Thunder. On top of that, ConnectWise Control is currently part of the best web conferencing software to use for business and individuals, competing against other leading platforms like Zoom, Skype for Business, TeamViewer, Cisco WebEx, Microsoft Teams, and Google Hangouts Meet.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Zoom 4.6 Eric Yuan $0 2011 $1.3 B 2532+ San Jose 5000+ Reviews 12900000+
GoToMeeting 4.6 William (Bill) R. Wagner $14 1997 $7 M 40+ 1997 4000+ Reviews N/A
Cisco WebEx 4.5 Chuck Robbins $13.50 1995 $380 M 10000+ California 3000+ Reviews N/A
Skype for Business 4.5 Tony Bates $0 2003 $1.7 B 500+ California 3500+ Reviews 10000+
Microsoft Teams 4.5 Satya Nadella $0 2017 $49 B 7000+ Redmond 3000+ Reviews 75000000+
Google Hangouts Meet 4.5 Sundar Pichai $0 2013 $2.6 B 100+ Mountain View 2670+ Reviews 3000000+
Join.me 4.5 Sarah Muraki $0 2013 $1.1 M 30+ California 2000+ Reviews N/A
Samepage 4.4 Scott Schreiman $0 2017 $2.2 M 30+ Campbell 2500+ Reviews N/A
TeamViewer 4.2 Oliver Steil $0 2005 $$437 M 731+ Germany 6504+ Reviews 200000000+
RingCentral 4.3 Vlad Shmunis $0 1999 $1 B 5000+ Belmont 1600+ Reviews 25000+

Pricing

ONE
  • $24/mo/Monthly
  • $19/mo/Yearly
  • 1 Session Limit
  • Remote Meetings
  • Remote Support
STANDARD
  • $42/mo/Monthly
  • $35/mo/Yearly
  • Up to 3 Sessions Per Tech
  • Expanded Chat Options
  • Remote Support
PREMIUM
  • $54/mo/Monthly
  • $45/mo/Yearly
  • Up to 10 Sessions Per Tech
  • Reporting Dashboard
  • Remote Support

Key Employees

Image Name Designation Email ID Twitter Linkedin
Gary Galyas Technical Product Manager N/A N/A https://www.linkedin.com/in/garygalyas
Donald Bacon Senior Software Engineer N/A N/A https://www.linkedin.com/in/donald-bacon-39868
Geoffrey Willison COO N/A N/A https://www.linkedin.com/in/gwillison

Reviews

“ Quick Easy and Cost Effective ”

4/5 (overall) - kurk brown
Pros:
  • ConnectWise Control was incredibly easy to implement, and is very powerful. It comes with so many tools and features that are invaluable and solve complex problems very simply.
  • Ease of use – Quick setup (cloud version) – Minimal training required – Easy customization – Solid connectivity – Requires no end user training
Cons:
  • No cons really. Any features and updates or nice-to-have’s are added by their development team in subsequent updates, and they really do listen to their user base.
  •  Speed of connection varies greatly when using the cloud vs on-prem – Must have a decent internet connection to use efficiently – UAC prompts will cause the connection to slow down to a crawl even on good internet (not sure if a connectwise issue or a windows issue)

“ Overwhelmingly simple yet effective ”

4.7/5 (overall) - David Riesen
Pros:
  • I remotely help home users and business clients daily. It is fast, responsive and kind of fun to use.
  • Amazing support, knowledgeable staff, and a great knowledge base made it easy to implement as well as train our clients on how to use it for their needs.
Cons:
  • Upgrading and sometimes new clients have issues associating with account. Once in awhilenanfew workstations refuse to update and manually installing fails.
  • It drives me crazy that it decides which of my client machines to auto -assign licenses to there have been times where I in inadvertently killed all my connections to a client and was left helpless.

“ If you value your time and energy, use this software ”

5/5 (overall) - Jeev Yatigammana
Pros:
  • We have 3 locations with multiple workstations I am responsible for. Thanks to this software, most of my work can be taken care of from my desk, so I save a lot of driving time.
  • Also of value is the ability to customize the software and brand it per your own company’s branding. This is helpful to ensure that users know it is a company supported application.
Cons:
  • There are a lot of settings and some of them can be a bit confusing and intimidating at first. Some parts of the interface need a bit of work in terms of design, but overall, very minor prblems.
  • How did the testing team miss this. It needs to remember my partial chat (un-submitted) message, even after losing connection and reconnecting or exiting and rerunning the app.

Features

  • Access Control
  • Analytics
  • API
  • Accounting Integration
  • Agile Software Development
  • Application Integration
  • Assessment Management
  • Automated Billing
  • CRM Integration
  • Campaign Analysis
  • Campaign Planning
  • Collaboration Tools
  • Collaborative Workspace
  • Team Collaboration
  • Security

Images & Videos

Q & A

How much does ConnectWise Control cost?

While still in the process of looking for a suitable app for your business, you need to consider various factors. One major factor is a software’s price plans. So, with ConnectWise Control, you can choose between its three (3) paid subscription plans. These are the One plan ($24 per month), the Standard plan ($42 per month), and the Premium plan ($54 per month).

Does ConnectWise Control offer any discounted prices?

If you find that the ConnectWise Control platform’s plans are too steep for your company to pay on a monthly basis, well, you are in luck. The app provides discounted prices on all three (3) of its paid plans. This is only applicable, though, if you choose an annual subscription. Other than that, ConnectWise Control does not offer any more discounts.

Other than its subscription plans, does ConnectWise Control offer other price plans?

If you are not satisfied with the ConnectWise Control platform’s price plans, then do not worry. The app also offers a request based pricing plan. That means you need to submit a request form, so that a sales representative from ConnectWise Control can evaluate it and provide you with an exact price. Get started today by submitting a request form on the app’s website.

Is ConnectWise Control a free platform to use?

Aside from its subscription and request based pricing, the ConnectWise Control also offers a free plan for those interested in it. However, it is quite limited. The free plan only includes a single tech license, three access agents, and remote connection is only available for one end user per session.

Does ConnectWise Control integrate with other applications?

Yes, it does. With ConnectWise Control, you have added flexibility thanks to its robust integration with Cognitive360. Aside from that, this app also integrates with Quickbooks Online, BrightGauge, Auvik, CCleaner Business Edition, Bitdefender, and much more.

Does ConnectWise Control offer a free trial period?

Yes! However, the ConnectWise Control platform does not include a duration of its free trial. You can get started by contacting the app through its website.

Alternatives

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