Browse
CRMDatabase ManagementProject ManagementERPExpense ManagementMarketing AutomationAccountingCustomer ServiceBusiness IntelligenceMarketing Resource ManagementContent ManagementSales ManagementInventory managementEmail MarketingPayment ProcessingE-Signature SoftwareContract Management SoftwareCybersecurity SoftwareCMMSLead ManagementBusiness Process ManagementCorporate Performance ManagementCustomer Engagement SoftwareEnterprise Architecture SoftwareBrand Management SoftwareChange Management SoftwareLead Generation SoftwareVideo SharingWorkforce ManagementDocument Management SoftwareReporting SoftwareBilling And Invoicing SoftwareEnterprise Asset ManagementNetwork Security SoftwareData Analytics SoftwareQuality Management SoftwareWeb Conferencing SoftwareWeb Design SoftwareSEO SoftwareData Quality SoftwareRisk Management SoftwareFacility Management SoftwareHelp Desk SoftwareSocial Media Management SoftwareSales Performance ManagementSales Forecasting SoftwareDigital Asset Management SoftwareSupply Chain ManagementFile Sharing SoftwareCPQ SoftwarePartner Management SoftwareEmail Signature SoftwareMarketing Attribution SoftwareCustomer Experience SoftwareBudgeting SoftwareAudit SoftwareHR SoftwareEHS SoftwareKnowledge Management SoftwarePresentation SoftwareVPNWebsite Monitoring SoftwarePR SoftwareMarketing Analytics SoftwareProposal SoftwarePayroll SoftwareIdentity And Access ManagementTask Management SoftwareWeb Analytics SoftwareBusiness Plan softwareArtificial Intelligence SoftwarePhoto EditingVideo EditingVideo Hosting WebsitesDocument Creation SoftwareData Virtualization SoftwareRequirements Management SoftwareVector Graphics SoftwareAfter Effects SoftwareBoard Management SoftwareBusiness Activity Monitoring SoftwarePolicy Management SoftwareOperational Risk Management SoftwareEquipment Maintenance SoftwareProject Portfolio ManagementBusiness Management SoftwareCorporate LMSInternal Communications SoftwareBenefits Administration SoftwareTime Tracking SoftwareTalent Management SoftwareEmployee Scheduling SoftwareEmployee Performance ManagementEmployee Engagement SoftwareVideo Interviewing SoftwareApplicant Tracking SoftwareContact Management SoftwareEmployee Recognition SoftwareEmployee Feedback SoftwareOnboarding SoftwareEmployee Training SoftwareBackground Check SoftwareRecruiting Software360 Degree Feedback SoftwareAttendance Tracking SoftwareEmployee Monitoring SoftwareHR Analytics SoftwareReference CheckWhistleblowing SoftwareSubscription Management SoftwareFraud Detection SoftwareData Loss PreventionInfluencer MarketingReferral MarketingCompensation Management SoftwareProcurement SoftwareDecision Making SoftwareMind Mapping SoftwareComplaint Management SoftwareEnterprise Feedback ManagementEmployee Management SoftwareHCM SoftwareAbsence ManagementMeeting Management SoftwareProduct Lifecycle Management SoftwareEnterprise Search SoftwareData Visualization SoftwareMulti-level MarketingRFP SoftwareIncident Management SoftwareDevOps SoftwareDatabase Security SoftwareExit Interview Management SoftwareInterview SchedulingPEO SoftwareSocial Media Monitoring SoftwareChatbots SoftwareRecruiting Automation SoftwareStaffing SoftwareWorkload AutomationFinancial ManagementBusiness Continuity ManagementSocial Media AnalyticsEndpoint Security SoftwareEnterprise Content ManagementCustomer Communication ManagementProduct Management SoftwareHR Case ManagementNetwork ManagementMaster Data ManagementRemote Support SoftwareClient Portal SoftwareHR Service Delivery SoftwareElectronic Data InterchangePerformance Appraisal SoftwareReference ManagementScreen Sharing SoftwareScreen Recording SoftwareContract Lifecycle ManagementQuote ManagementDirect Mail Automation SoftwareBudgeting and Forecasting SoftwareDevOps SoftwareBackup SoftwareEvent Stream Processing SoftwareBid Management SoftwareBig Data Processing and Distribution SoftwareRestaurant POS SystemField Service Management SoftwareEndpoint Detection & Response SoftwareRobotic Process Automation SoftwareFleet Management SoftwareCustomer Data Platform SoftwareEquity Management SoftwareWireframing SoftwareData Governance SoftwareProperty Management SoftwareMobile Marketing SoftwareData Science and Machine Learning PlatformData Privacy Management SoftwareAPI Management SoftwareSales Engagement SoftwareProduct Reviews SoftwareSoftware Composition Analysis SoftwareSales Enablement SoftwareSoftware-Defined Perimeter SoftwareLIMS SoftwarePatient Relationship ManagementEndpoint Management SoftwareServer Backup SoftwareTravel Management SoftwareIoT Security SoftwareProcess Mining SoftwareAnalytics Platforms SoftwareData Replication SoftwareEnterprise Wiki SoftwareRisk-Based Authentication SoftwareBusiness Instant Messaging SoftwareApplication Performance MonitoringVideo CMS SoftwareConversation Intelligence SoftwareContact Center Operations SoftwareRelational DatabasePrototyping SoftwareFeature Management SoftwareMarketplace SoftwareNetwork Traffic Analysis SoftwareCloud Access Security Broker SoftwareAI Writing AssistantPricing SoftwareProduct AnalyticsContinuous Delivery SoftwareMobile Development Platforms SoftwareMobile Application Management SoftwareIT Asset Management SoftwareEmail SoftwareOptical Character Recognition SoftwareDigital Adoption Platform SoftwareEmergency Notification SoftwareScreen and Video Capture SoftwareField Sales SoftwareAuto Dialer SoftwareContract Analytics SoftwareSales Analytics SoftwareSales Gamification SoftwareSales Intelligence SoftwareCustomer Revenue Optimization SoftwareAI Sales Assistant SoftwareQuote-to-Cash SoftwareEmail Tracking SoftwareBlogger Outreach SoftwareAttribution SoftwareDigital Signage SoftwareMarketing Automation SoftwareMarket Intelligence SoftwarePop-Up Builder SoftwarePrint Fulfillment SoftwareApp Store Optimization SoftwareConsumer Video Feedback SoftwareCompetitive Intelligence Tools SoftwareAffiliate SoftwareConversational Marketing SoftwareDigital Analytics SoftwareEmail Deliverability SoftwareEmail Testing SoftwareMobile Attribution SoftwareSweepstakes SoftwareSMS Marketing SoftwareTag Management SoftwareTransactional Email SoftwareUser Research SoftwareThrough-Channel Marketing SoftwareServicesAccounting ServicesPush Notification SoftwareShared Inbox SoftwareSocial Networks SoftwareText Analysis SoftwareStatistical Analysis SoftwarePredictive Analytics SoftwareWebinar SoftwareAppointment Reminder SoftwareExperience Management SoftwareProactive Notification SoftwareSocial Customer Service SoftwareSensitive Data Discovery SoftwareMachine Learning SoftwareData Labeling SoftwareRide Sharing SoftwareOn-Demand Wellness SoftwareGIS SoftwarePhotogrammetry SoftwareAudio Conferencing SoftwareIdea Management SoftwareProductivity Bots SoftwarePush-To-Talk SoftwareVideo Conferencing SoftwarePodcast Hosting SoftwareFile Migration SoftwareImage Optimization SoftwareWebsite Builder SoftwareWeb Content Management SoftwareVirtual Data Room SoftwareOnline Proofing SoftwareOnline Form Builder SoftwareUser-Generated Content SoftwareWordPress Site Management SoftwareGeofencing SoftwarePackage Registry SoftwareIdentity Resolution SoftwareRetargeting SoftwareClick Fraud SoftwareDocument Generation SoftwareAudit Management SoftwareHeadless CMS SoftwareSocial Media AdvertisingData SecurityEmail SecurityBookkeepingInbound MarketingLegal ServicesBusiness Travel ManagementInternational PEORevenue OperationsVirtual ReceptionistWin-Loss AnalysisApplication SecurityEndpoint SecurityIncident ResponseIoT SecurityHR Services ProvidersInternet Service ProvidersManaged Print ServicesManagement Consulting ProvidersNonprofit Consulting ProvidersOutsourced Sales ProvidersSales Consulting ProvidersSales Training ProvidersCloud ServicesIaaS ProvidersCloud HostingCloud MigrationThreat IntelligencePayroll ServicesBackground CheckManagement ConsultingHR ServicesIT Compliance ServicesMerchant ServicesOnline PaymentCloud ComputingIdentity Theft ProtectionQuality AssuranceMaster Data ServicesThreat HuntingTax ServicesAuditing ServicesCredit MonitoringNetwork SecurityEmail Marketing ServicesVPN ServicesRemote DesktopDomain RegistrationCloud StorageHR OutsourcingRide SharingCarpoolingFood DeliveryGrocery DeliveryDog Food DeliveryDog WalkingPet TransportAirlines ServicesKeto Meal DeliveryVegan Meal DeliveryDigital MarketingMusic StreamingDomestic US AirlinesSocial NetworkingDomestic Dubai AirlinesPlant DeliveryMeat DeliveryMeal Kit DeliveryCheapest Meal DeliveryBaby Food DeliveryPet GroomingPet SittingSports StreamingGame StreamingWeb HostingOnline TutoringPhoto PrintingBabySittingCommercial CleaningWeb Design ServicesDirect Mail ServicesConference CallWine DeliveryAnime StreamingEmail EncryptioneCommerce FulfillmentCoffee SubscriptionCredit RepairFrozen Meal DeliveryHealthy Meal DeliveryGluten Free Meal DeliveryPet AdoptionWebsite Monitoring ServicesInstagram GrowthInternational Money TransferTranscription ServicesContent WritingTelemarketingWordpress MaintenanceVirtual OfficeTranslation ServicesMarket ResearchContent EditingMarketing AnalyticsSchool Lunch DeliveryOutsourced Customer SupportLong Distance MovingJunk RemovalOnline Flower DeliveryCloud BackupPhoto BookOnline FaxSocial Media MarketingPacking ServicesAudioBookPhoto ScanningFile HostingMedical BillingPress Release DistributionPlant Delivery ServicesAnswering ServicesDissertation WritingText Message MarketingAlcohol DeliveryResume WritingPush Notification ServicesAward BookingWebsite SecurityContent MarketingFile Sharing ServicesHotel BookingVirtual AssistantCloud GamingTranscription SoftwareProxy ServicesBook PromotionLaundry DeliveryCybersecurity ServicesOnline Interior DesignPlant Based Meal DeliveryMilk DeliveryPest ControlProduce DeliveryVitamin SubscriptionPersonal FinanceLead GenerationData EntryWeb ScrapingTransactional EmailMusic DistributionBack Office OutsourcingPhoto RetouchingCredit Card ProcessingBusiness VPNCloud Log ManagementBirthday Cake DeliveryOn-Hold MessagingEmail VerificationLawn CareHome CareData RecoveryNanny-PayrollTax PreparationTenant ScreeningCar SubscriptionLive TV StreamingBill NegotiationWhole30 Meal DeliveryBusiness PhoneOnline FramingMedical TranscriptionSeafood DeliveryPrescription DeliveryDiabetic Meal DeliveryRoommate FinderOnline Will MakersRPAOnline TherapyOnline MasteringIT Infrastructure ManagementFacebook Ad ManagementReputation ManagementWebsite Defacement MonitoringCredit CounselingOnline Business Card PrintingChurch PayrollDisaster RecoveryPaleo Meal DeliveryIT ManagedBulk Text MessageSMTP Service ProvidersData Loss Prevention ServicesVoIP ServicesNotary ServicesIdentity VerificationBulk EmailOnline LegalLow Carb Meal DeliveryManaged Security Service ProvidersOnline IncorporationFactoring ServicesWordPress HostingInfrastructure MonitoringMDR ServicesHelp Desk OutsourcingSales TrainingFreight ForwardingCoWorking SpacesPrepared Meal DeliveryPropane DeliveryCall CenterCollection AgencyFruit Basket DeliveryInterview CoachingMusic PromotionScreenplay CoverageCloud MiningEmail Service ProvidersMobile App TestingLLC ServicesPerformance TestingStaffing ServicesCRM ConsultingBranding ServicesVideo ProductionPublic RelationsSales and Marketing AlignmentAt Home BeautyClothing RentalComposting ServicesHome OrganizationClosed CaptioningStaff AugmentationData GovernanceStock PickingResidential VoIPCloud ManagementPeople Search FinderEcommerce Website DesignHome InspectionFleet ManagementSEO ServicesTelemedicineOrganic Meal DeliveryPet MemorialPet BoardingManaged Live ChatData AnalyticsEnterprise Cloud BackupDDoS ProtectionOnline Check OrderingProduct DesignHouse CleaningVirtual MailboxTruck RentalCar RentalSecure EmailEssay WritingStreaming ServiceSmall Business PhoneManaged ITCommunications OutsourcingMedical CollectionIT Asset DisposalCompliance ConsultingConsulting and AdvisoryCybersecurity ConsultingProduct ImplementationDocument DestructionDesktop OutsourcingCustomer Success TrainingDocument ScanningRecords StorageHealthcare StaffingEvent ManagementMarketing Automation Consulting ProvidersIT OutsourcingVulnerability AssessmentInterpretationLocalizationEmail HostingUCaaS ProvidersDedicated Server Hosting ProvidersCDN ProvidersPodcast Hosting ProvidersColocation Service ProvidersVPS HostingEcommerce Hosting ProvidersLinux Web HostingUsenet ProvidersBusiness Email Service ProvidersPet Insurance ProvidersTravel InsuranceFiber Internet ProvidersTrade Show Display ProvidersWedding Photo Book ProvidersMinecraft Server HostingInteractive Voice ResponseMalware RemovalTax FilingDSL Internet Service ProvidersWine SubscriptionEdiscovery ManagedSatellite Internet ProvidersHome SecurityOutbound MarketingCall Center OutsourcingReseller HostingWindows HostingHorror StreamingManaged File SharingTech SupportRecruitment Process OutsourcingRecruitment MarketingAffiliate MarketingPay Per ClickOn-Demand StaffingEnergy ConsultingManaged SIEMPreventive Maintenance SoftwareWorkflow Management SoftwareServer Management SoftwareKPI SoftwareSales Pipeline SoftwareFundraising SoftwareTool Management SoftwareAppointment Scheduling SoftwareGoal Setting SoftwareSystem Monitoring SoftwareAccount Management SoftwareThreat Intelligence SoftwareSuccession Planning SoftwareOKR SoftwareInventory Optimization SoftwareContractor Management SoftwareSales Acceleration SoftwareChannel Management SoftwareLead Scoring SoftwareCatalog Management SoftwareVisitor Management SoftwareMembership Management SoftwareNon Profit CRM SoftwareSales Incentive Compensation ManagementMarketing CalendarLead Capture SoftwareVolunteer ManagementGrant ManagementAuthentication SoftwareIT Risk ManagementAnimation SoftwareSurvey SoftwareBusiness LicensingSoftware DevelopmentIT Infrastructure UtilityMobile App MarketingManaged IoTWeb DevelopmentData CenterCommercial Real EstateMedia Planning and BuyingBlockchain ServicesMobile App DevelopmentAR & VRUX DesignHeadshot PhotographyBlog Writing3D Web DesignDocumentary StreamingShared Web HostingOnline LearningVirtual DesktopClothing SubscriptionSearch Engine MarketingMobile MarketingArtificial IntelligenceCloud ConsultingDigital DesignLaboratory ServicesAir Duct CleaningAutograph AuthenticationGhostWriting ServicesIPTV ServicesWeight Loss Meal DeliveryDissertation EditingBusiness FinanceBusiness Plan ConsultingData Center Infrastructure ProvidersCall Center ConsultingAccount Based MarketingIoT TestingRobotic Process AutomationBusiness Live StreamingNFL StreamingExpense Tracking SoftwareDisplay Advertising SoftwareWarehouse Management SoftwareSecurity Compliance SoftwareFinancial Reporting SoftwareEmail NewsletterNo Contract InternetFitness StreamingClassical Music StreamingOrganic Meat DeliveryMeal Kits Delivery For SinglesInvestment Accounting SoftwarePeer-to-Peer Fundraising SoftwareKnife SharpeningCloud Management SoftwareApp Performance Management SoftwareAsset Tracking SoftwareLow Sodium Meal DeliveryCustomer Satisfaction SoftwareLive Chat SoftwareCustomer Success SoftwareIdentity Verification SoftwareAudio Editing SoftwareDiagramming SoftwareAd Network SoftwareDigital Ad Intelligence SoftwareWorkforce Management SoftwareCore HR SoftwareSales Compensation SoftwareCorporate Wellness SoftwareServer Virtualization SoftwarePDF Editor SoftwarePackage Tracking SoftwareAuction SoftwareAssociation Management SoftwareCamp Management SoftwareAwards Management SoftwareChild Care SoftwareFont Management SoftwareChurch Management SoftwareSD-WAN SoftwareService Desk SoftwareSoftware Asset Management SoftwareUnified Endpoint Management SoftwareDisk Cleanup SoftwareDigital Governance SoftwareSpa Management SoftwarePest Control SoftwareParks and Recreation SoftwareParking Management SoftwareTime & Attendance SoftwareData Extraction SoftwareIT Alerting SoftwareBrowser SoftwareCalendar SoftwareCrowdsourced Testing SoftwarePortals SoftwareApplication Server SoftwareAIOps Platforms SoftwareAddress Verification SoftwareData Center Networking SoftwareData Preparation SoftwareData Mapping SoftwareData Warehouse SoftwarePersonalization Software3D Printing SoftwareInbound Call Tracking SoftwareLocation-Based Marketing SoftwareProduct Data Management SoftwareLoan Origination SoftwareSustainability Management SoftwareInvestment Management SoftwareAccount Based Marketing SoftwareFlowchart SoftwareProduct Information Management SoftwareProduct Roadmap SoftwareSaaS

10+ Best Shared Inbox Softwares 2021

A shared inbox is an email inbox that multiple users can access and uses an email alias like support@ or info@. Usually, these inboxes aren’t owned by one single person – instead, they’re managed by a team.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
GrooveHQ 4.3 Alex Turnbull $9 2011 $5 M 50+ San Francisco 1888+ Reviews 5000+
Loop Email 4.9 Bostjan Bregar $9.47 2006 $9 M 41+ London 1777+ Reviews N/A
Trengo 4.6 Patrick Meutzner $6.10 2017 $5.5 M 41+ Utrecht 1658+ Reviews N/A
Helpwise 4.9 Melanie Leung-Shea $12 2019 $1 M 50+ Newark 1658+ Reviews N/A
Drag 4.5 Eduarda Bardavid Free 2018 $6 M 32+ London 1874+ Reviews N/A
Help Scout 4.3 Nick Francis Custom 2011 $15.1 M 100+ Boston 1698+ Reviews 7000+
Freshdesk Shared Inbox 4.4 Girish Mathrubootham Free 2010 $200 M 5000+ California 1888+ Reviews N/A
Gmelius 4.4 Florian Bersier Free 2016 $1.2 M 11+ Geneva 1854+ Reviews 10000+
Kayako 4.1 Varun Shoor $15 2001 $24 M 150+ Austin 1598+ Reviews N/A
Hiver 4.6 Niraj Ranjan Rout $7 2011 $12.3 M 85+ San Jose 1874+ Reviews N/A

GrooveHQ

4.3 User Rating
$9 Price
Intuitive dashboard, Performance Report, Customer History Features
Overview
GrooveHQ is a more effective approach to assist your clients. Its shared inbox, knowledge base, and reports enable your team to give personalized assistance to a large number of people on a budget. GrooveHQ is a privately held company situated in Newport, Rhode Island, that was founded in 2011 and has generated over $5 million in sales.

Loop Email

4.9 User Rating
$9.47 Price
Email Management, Remote Work, Collaboration Features
Overview
Loop Email, founded in 2006, adds messaging to existing inboxes so that teams can share and discuss information in real time. Loop is a safe email software that improves the security of your Gmail or Outlook inbox. It organizes your email around the people and teams that are important to you.

Trengo

4.6 User Rating
$6.10 Price
Alerts, Customer Engagement, Live Chat Features
Overview
Trengo is a useful tool for keeping track of all of your prospects, clients, and team members. The multi-channel team inbox enables users to collaborate with colleagues and effectively interact with prospects and clients via all available communication channels. Trengo was established in 2017 and has more than 40 valued and outstanding workers.

Helpwise

4.9 User Rating
$12 Price
Unlimited Saved Replies, Premium Integrations, Advanced Analytics Features
Overview
Helpwise is a SaaS Labs, Inc. product. SaaS Labs is a digital solutions company based in the state of Delaware (United States) with over 60 employees located around the United States, India, Philippines, and other parts of the globe. They produce B2B products at SaaS Labs around the concept of "Remote, Cloud, and Automation." JustCall, CallRoot, and Helpwise are just a few of their successful products on the market.

Drag

4.5 User Rating
Free Price
Advanced Workflow, Collaboration, Integrations Features
Overview
Drag, established in 2018, is the world's first all-in-one workspace for Gmail. From Gmail, you can serve clients, organize tasks, and finish sales all in one location. Stop hopping between tools and manage everything from your inbox. Over 30,000 experts in over 30 countries rely on Drag. It is simple to set up and requires no training.

Help Scout

4.3 User Rating
Custom Price
Integrated knowledge base, Automated actions, Collision detection Features
Overview
When Help Scout was formed in 2011, there were no customer support systems that embodied Help Scout's client-centric values. Help Scout was established for companies that share a passion for treating their customers with respect. Customers range from small enterprises to high-growth startups and nonprofits who utilize Help Scout today.

Freshdesk Shared Inbox

4.4 User Rating
Free Price
Activity log Ticket export, Smart automation, Customization Features
Overview
Freshdesk is a customer support software application that is suitable for businesses of all sizes. Companies can use the app to automate and manage their customer support. Freshdesk now employs more than 2,000 people and generates over $100 million in revenue annually from its more than 150,000 active users.

Gmelius

4.4 User Rating
Free Price
Real-time collaboration, Internal email notes, Sales automation Features
Overview
Gmelius, which was built in the year 2016, provides a new method to collaborate, manage projects, and automate workflows within Google Workspace and beyond by linking your company's other platforms, such as Gmail, Slack, Trello, and others. Gmelius is a multi-cultural, young team situated in Geneva, Switzerland and the United States.

Kayako

4.1 User Rating
$15 Price
Advanced ticket workflows, Customizable tickets, Integrations Features
Overview
Kayako helps teams of all sizes improve their ability to create frictionless customer support experiences, from startups to Fortune 100 corporations to charities and governments. Customer service software was clumsy, annoying, or simply not available when Kayako launched in 2001. Kayako transformed it into a friendly customer and employee help desk.

Hiver

4.6 User Rating
$7 Price
Email Management, Archiving & Retention, Collaboration Features
Overview
Hiver allows you to handle customer service and sales from your Gmail inbox. Using Hiver, teams can communicate on shared email accounts like support@ or sales@ without leaving their Gmail accounts. Hiver, which is integrated into Gmail, functions as a full-fledged support desk. It provides everything you need to provide excellent customer service without the complications.