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10+ Zoho Remote Support Alternatives and Competitors

Zoho Remote Support

4.7 User Rating
$500 M Revenue
9100+ No of Employees
1996 Founded
SaaS Industry
Remote Support Software Category
Sridhar Vembu CEO
Overview

Zoho Remote Support is high-end remote support software that supports web-based, on-demand remote support sessions. Programmed as part of Zoho Corp's solutions, Zoho Remote Support delivers fast and efficient remote support capabilities that are ideal for various users. With thousands of users that trust Zoho Remote Support, the platform becomes

one of today's best remote support software to use.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
BeyondTrust 4.6 Matt Dircks $1995 1985 $189 M 900+ Georgia 1888+ Reviews 20000+
Techinline 4.5 Vyacheslav Tataurov $30 2006 $4 M 24+ Toronto 1987+ Reviews 1800+
TeamViewer Remote Support 4.7 Oliver Steil $5.40 2005 $258.2 M 1051+ Goppingen 1974+ Reviews 500000000+
Dameware Remote Everywhere 4.6 Kevin Thompson $380 1990 $9 M 42+ Austin 1748+ Reviews 61100+
Splashtop 4.5 Mark Lee $5 2006 $32 M 165+ San Jose 1654+ Reviews 30000000+
LogMeIn 4.4 William R. Wagner $6999.99 2003 $1 B 3974+ Boston 1874+ Reviews 2000000+
Solarwinds Remote Support 4.4 Kevin B. Thompson $19 2007 $220 M 2500+ Austin 1698+ Reviews 300000+
ConnectWise Control Remote Support 4.3 Jason Magee $19 2008 $243 M 4000+ Tampa 1888+ Reviews 100000+
NinjaRMM 4.3 Salvatore Sferlazza $3 2013 $37 M 180+ San Francisco 1777+ Reviews 4000+
VNC Connect 4.2 Andy Harter $3.34 2002 $17.1 M 77+ Cambridge 1954+ Reviews 280+

Pricing

STANDARD
  • $4.54/1 technician/mo/Annually
  • File Transfer
  • Multi Monitor Navigation
  • Reboot and Reconnect
  • Session Transfer
PROFESSIONAL
  • $6.82/1 technician/mo/Annually
  • Schedule Sessions
  • Screen Sharing
  • Session Notes
  • Advanced Reports
ENTERPRISE
  • $11.37 /1 technician/mo/Annually
  • Departments
  • Session Recording
  • Session Audit
  • Custom Domain Mapping

Key Employees

Image Name Designation Email ID Twitter Linkedin
Isabelle Albouze Certified Member N/A N/A https://www.linkedin.com/in/isabelle-albouze-03a108/
Rajendran Dandapani Builder of Mobile Apps N/A N/A https://in.linkedin.com/in/rajendran
Sunil Lalvani Business Leader N/A N/A https://in.linkedin.com/in/slalvani

Reviews

“ Easily support your staff no matter where they are ”

4/5 (overall) - Matt P.
Pros:
  • Zoho has made it incredibly easy to help staff
  • We are now doing multiple remote assists a day without any issues.
Cons:
  • I haven’t found anything to dislike about this software.
  • Even after using it for 2 years. It “just works”.

“ Small company internal and clilent IT support ”

4/5 (overall) - Roger G.
Pros:
  • Zoho Assist is simple to use, both for ad hoc sessions and for unattended access. It is easy to send an invitation to clients to almost immediately start a remote session.
  • Likewise, once remote access is setup on a company system I can get to that computer to retrieve data and use software in a flash.
Cons:
  • The two factor authentication allows a browser to remember settings.
  • If I’m not careful the accessing computer may remember my credentials and bypass their two factor authentication feature.

“ Zoho Assist Review ”

4.5/5 (overall) - David K.
Pros:
  • Very easy to set up, Unattended deployment was very easy.
  • With Chrome anywhere, I am my ZOHO Assist is accessible. I also have a link on my web site for my clients to gain ease of access.
Cons:
  • Only one con I have to log in almost every visit and it sees me as a trail user I just have to wait a bit for my account to be loaded.
  • Current users should have their own portal separate from a trail user.

Features

  • Access Control
  • Analytics
  • Accounting Integration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • CRM Integration
  • Customization
  • Customer Support
  • List Management
  • Marketing Automation
  • Team Collaboration
  • Performance Management
  • Process Management

Images & Videos

Q & A

How much does Zoho Remote Support cost?

Zoho Remote Support offers five different subscription plans that you can choose to pick. You can access the platform through the Standard plan at $8, the Professional plan at $13, and the Enterprise plan at $21.

What payment methods does Zoho Remote Support accept?

Currently, Zoho Remote Support accepts payments through Visa, MasterCard, American Express, and PayPal. The platform also accepts payments via bank transfer or check transfer for yearly subscriptions only.

What Windows operating system version does Zoho Remote Support accept?

Zoho Remote Support highly accepts almost all versions of the Windows operating system. You can run Zoho Remote Support on Windows versions: Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP SP2, SP3, Windows Server 2003, 2003 R2, 2008, 2012, 2012 R2, and 2016.

Is Zoho Remote Support safe for me to use?

Absolutely! Zoho Remote Support prioritizes the safety of critical data so that you can navigate the platform without worrying much. All of the platform’s transmissions take place through Industry Standard Security using SSL/256-bit AES encryption protocols. The platform’s encryption protocol is the standard encryption used for Online Banking and Payment transactions, so guaranteed that you can safeguard your transactions.

Alternatives

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