10+ Zoho Remote Support Alternatives and Competitors

Zoho Remote Support

9.5 User Rating
$500 M Revenue
9100+ No of Employees
1996 Founded
SaaS Industry
Remote Support Software Category
Sridhar Vembu CEO
Overview

Zoho Remote Support is high-end remote support software that supports web-based, on-demand remote support sessions. Programmed as part of Zoho Corp’s solutions, Zoho Remote Support delivers fast and efficient remote support capabilities that are ideal for various users. With thousands of users that trust Zoho Remote Support, the platform becomes one of today’s best remote support software to use.

Alternatives

Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Zoho Remote Support Zoho Remote Support 9.5 Sridhar Vembu $4.54 1996 $500 M
9,100+
Chennai 1987+ Reviews
13M +
TeamViewer Remote Support TeamViewer Remote Support 9.4 Oliver Steil $5.40 2005 $258.2 M
1,051+
Goppingen
1974+ Reviews
500M +
BeyondTrust BeyondTrust 9.3 Matt Dircks $1995 1985 $189 M
900+
Georgia 1888+ Reviews
20K +
Dameware Remote Everywhere Dameware Remote Everywhere 9.2 Kevin Thompson $380 1990 $9 M
42+
Austin 1748+ Reviews
61.1K +
Techinline Techinline 9.1 Vyacheslav Tataurov $30 2006 $4 M
24+
Toronto 1987+ Reviews
1.8K +
Splashtop Splashtop 9 Mark Lee $5 2006 $32 M
165+
San Jose 1654+ Reviews
30M +
LogMeIn LogMeIn 8.9 William R. Wagner $6999.99 2003 $1 B
3,974+
Boston 1874+ Reviews
2M +
Solarwinds Remote Support Solarwinds Remote Support 8.8 Kevin B. Thompson $19 2007 $220 M
2,500+
Austin 1698+ Reviews
300K +
ConnectWise Control Remote Support ConnectWise Control Remote Support 8.7 Jason Magee $19 2008 $243 M
4,000+
Tampa 1888+ Reviews
100K +
NinjaRMM NinjaRMM 8.6 Salvatore Sferlazza $3 2013 $37 M
180+
San Francisco 1777+ Reviews
4K +

Pricing

STANDARD
$4.54 1 technician/month billed annually
File Transfer
Multi Monitor Navigation
Reboot and Reconnect
Session Transfer
PROFESSIONAL
$6.82 1 technician/month billed annually
Schedule Sessions
Screen Sharing
Session Notes
Advanced Reports
ENTERPRISE
$11.37 1 technician/month billed annually
Departments
Session Recording
Session Audit
Custom Domain Mapping

Key Employees

ImageNameDesignationLinkedin
Isabelle AlbouzeIsabelle AlbouzeCertified Memberhttps://www.linkedin.com/in/isabelle-albouze-03a108/
Rajendran DandapaniRajendran DandapaniBuilder of Mobile Appshttps://in.linkedin.com/in/rajendran
Sunil LalvaniSunil LalvaniBusiness Leaderhttps://in.linkedin.com/in/slalvani

Reviews

“ Easily support your staff no matter where they are ”

8/10 (overall) - Matt P.
Pros
  • Zoho has made it incredibly easy to help staff
  • We are now doing multiple remote assists a day without any issues.
Cons
  • I haven’t found anything to dislike about this software.
  • Even after using it for 2 years. It “just works”.

“ Small company internal and clilent IT support ”

8/10 (overall) - Roger G.
Pros
  • Zoho Assist is simple to use, both for ad hoc sessions and for unattended access. It is easy to send an invitation to clients to almost immediately start a remote session.
  • Likewise, once remote access is setup on a company system I can get to that computer to retrieve data and use software in a flash.
Cons
  • The two factor authentication allows a browser to remember settings.
  • If I’m not careful the accessing computer may remember my credentials and bypass their two factor authentication feature.

“ Zoho Assist Review ”

9/10 (overall) - David K.
Pros
  • Very easy to set up, Unattended deployment was very easy.
  • With Chrome anywhere, I am my ZOHO Assist is accessible. I also have a link on my web site for my clients to gain ease of access.
Cons
  • Only one con I have to log in almost every visit and it sees me as a trail user I just have to wait a bit for my account to be loaded.
  • Current users should have their own portal separate from a trail user.

Features

  • Access Control
  • Analytics
  • Accounting Intergration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • CRM Integration
  • Customization
  • Customer Support
  • List Management
  • Marketing Automation
  • Team Collaboration
  • Performance Management
  • Process Management

Images & Videos

Q & A

Q. How much does Zoho Remote Support cost?

Zoho Remote Support offers five different subscription plans that you can choose to pick. You can access the platform through the Standard plan at $8, the Professional plan at $13, and the Enterprise plan at $21.

 

Q. What payment methods does Zoho Remote Support accept?

Currently, Zoho Remote Support accepts payments through Visa, MasterCard, American Express, and PayPal. The platform also accepts payments via bank transfer or check transfer for yearly subscriptions only.

Q. What Windows operating system version does Zoho Remote Support accept?

Zoho Remote Support highly accepts almost all versions of the Windows operating system. You can run Zoho Remote Support on Windows versions: Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP SP2, SP3, Windows Server 2003, 2003 R2, 2008, 2012, 2012 R2, and 2016.

 

Q. Is Zoho Remote Support safe for me to use?

Absolutely! Zoho Remote Support prioritizes the safety of critical data so that you can navigate the platform without worrying much. All of the platform’s transmissions take place through Industry Standard Security using SSL/256-bit AES encryption protocols. The platform’s encryption protocol is the standard encryption used for Online Banking and Payment transactions, so guaranteed that you can safeguard your transactions.