10+ Zoho Remote Support Alternatives and Competitors

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Rating

4.7

Pricing

$4.54

Reviews

1987+ Reviews

Category

Remote Support Software

Industry

SaaS

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Zoho Remote Support is a cloud-based remote support platform for web-based customer support. This platform has the capacity to provide extensive remote support that allows users to create on-demand or scheduled support sessions, share screens, and manage contacts. On top of that, Zoho Remote Support is highly accessible on PCs, laptops, mobile devices, and servers.

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Top Alternatives for Zoho Remote Support

  1. #1BeyondTrust
  2. #2Techinline
  3. #3TeamViewer Remote Support
  4. #4Dameware Remote Everywhere
  5. #5Splashtop
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No. Logo Name Website Rating Pricing Reviews
1 BeyondTrust Visit Now 4.6 $1995 1888+ Reviews
2 Techinline Visit Now 4.5 $30 1987+ Reviews
3 TeamViewer Remote Support Visit Now 4.7 $5.40 1974+ Reviews
4 Dameware Remote Everywhere Visit Now 4.6 $380 1748+ Reviews
5 Splashtop Visit Now 4.5 $5 1654+ Reviews
6 LogMeIn Visit Now 4.4 $6999.99 1874+ Reviews
7 Solarwinds Remote Support Visit Now 4.4 $19 1698+ Reviews
8 ConnectWise Control Remote Support Visit Now 4.3 $19 1888+ Reviews
9 NinjaRMM Visit Now 4.3 $3 1777+ Reviews
10 VNC Connect Visit Now 4.2 $3.34 1954+ Reviews

Features

  • Access Control
  • Analytics
  • Accounting Integration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • CRM Integration
  • Customization
  • Customer Support
  • List Management
  • Marketing Automation
  • Team Collaboration
  • Performance Management
  • Process Management

Q & A

How much does Zoho Remote Support cost?

Zoho Remote Support offers five different subscription plans that you can choose to pick. You can access the platform through the Standard plan at $8, the Professional plan at $13, and the Enterprise plan at $21.

What payment methods does Zoho Remote Support accept?

Currently, Zoho Remote Support accepts payments through Visa, MasterCard, American Express, and PayPal. The platform also accepts payments via bank transfer or check transfer for yearly subscriptions only.

What Windows operating system version does Zoho Remote Support accept?

Zoho Remote Support highly accepts almost all versions of the Windows operating system. You can run Zoho Remote Support on Windows versions: Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP SP2, SP3, Windows Server 2003, 2003 R2, 2008, 2012, 2012 R2, and 2016.

Is Zoho Remote Support safe for me to use?

Absolutely! Zoho Remote Support prioritizes the safety of critical data so that you can navigate the platform without worrying much. All of the platform’s transmissions take place through Industry Standard Security using SSL/256-bit AES encryption protocols. The platform’s encryption protocol is the standard encryption used for Online Banking and Payment transactions, so guaranteed that you can safeguard your transactions.

Reviews

“ Easily support your staff no matter where they are ”
4/5 (overall) - Matt P.
Pros:
  • Zoho has made it incredibly easy to help staff
  • We are now doing multiple remote assists a day without any issues.
Cons:
  • I haven’t found anything to dislike about this software.
  • Even after using it for 2 years. It “just works”.
“ Small company internal and clilent IT support ”
4/5 (overall) - Roger G.
Pros:
  • Zoho Assist is simple to use, both for ad hoc sessions and for unattended access. It is easy to send an invitation to clients to almost immediately start a remote session.
  • Likewise, once remote access is setup on a company system I can get to that computer to retrieve data and use software in a flash.
Cons:
  • The two factor authentication allows a browser to remember settings.
  • If I’m not careful the accessing computer may remember my credentials and bypass their two factor authentication feature.
“ Zoho Assist Review ”
4.5/5 (overall) - David K.
Pros:
  • Very easy to set up, Unattended deployment was very easy.
  • With Chrome anywhere, I am my ZOHO Assist is accessible. I also have a link on my web site for my clients to gain ease of access.
Cons:
  • Only one con I have to log in almost every visit and it sees me as a trail user I just have to wait a bit for my account to be loaded.
  • Current users should have their own portal separate from a trail user.

Alternatives