10+ Solarwinds Remote Support Alternatives and Competitors

fi46

Rating

4.4

Pricing

$19

Reviews

1698+ Reviews

Category

Remote Support Software

Industry

SaaS

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Solarwinds is a remote support platform that makes remote IT administration tasks easier and faster for IT administrators and support technicians. It provides support through built-in administration tools and utilities. Plus, it supports remote desktop connections to Windows, Linux, and Mac OS X systems. Moreover, it enables users to connect to their end-users and customers using a secure internet proxy.

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Top Alternatives for Solarwinds Remote Support

  1. #1Zoho Remote Support
  2. #2BeyondTrust
  3. #3Techinline
  4. #4TeamViewer Remote Support
  5. #5Dameware Remote Everywhere
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No. Logo Name Website Rating Pricing Reviews
1 Zoho Remote Support Visit Now 4.7 $4.54 1987+ Reviews
2 BeyondTrust Visit Now 4.6 $1995 1888+ Reviews
3 Techinline Visit Now 4.5 $30 1987+ Reviews
4 TeamViewer Remote Support Visit Now 4.7 $5.40 1974+ Reviews
5 Dameware Remote Everywhere Visit Now 4.6 $380 1748+ Reviews
6 Splashtop Visit Now 4.5 $5 1654+ Reviews
7 LogMeIn Visit Now 4.4 $6999.99 1874+ Reviews
8 ConnectWise Control Remote Support Visit Now 4.3 $19 1888+ Reviews
9 NinjaRMM Visit Now 4.3 $3 1777+ Reviews
10 VNC Connect Visit Now 4.2 $3.34 1954+ Reviews

Features

  • Access Control
  • Analytics
  • Accounting Integration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • CRM Integration
  • List Management
  • Marketing Automation
  • Sales Enablement
  • Sales Force Automation
  • Team Collaboration
  • Performance Management
  • Process Management

Q & A

How safe is the Solarwinds platform?

Solarwinds strives for transparency and ensures to keep its customers informed. That is why Solarwinds cooperate with law enforcement and intelligence communities. Solarwinds also aims to responsibly disclose vulnerabilities in its products to its customers while also reducing the risk of bad actors exploiting those vulnerabilities by releasing updates to its products that fix those vulnerabilities before disclosing them to the public.

How much does Solarwinds cost?

Like other platforms, Solarwinds follows a package-based pricing model. That means its price would depend on the package. Its price starts at $19 per month. For more pricing information, you can go to their website or contact them directly. They would love to answer all of your queries and questions.

Why use Solarwinds?

Solarwinds provides excellent and powerful remote support services and features. It can simplify and accelerate IT administration tasks for IT admins and support technicians even if you are physically away. That is why thousands of companies choose to use it. With Solarwinds, you can rest assured everything will run smoothly.

How do Solarwinds work?

Solarwinds enables users to connect to the systems they need when they are physically far away. It can help IT professionals respond to and solve issues quickly by launching remote sessions from iOS and Android devices.

Reviews

“ SolarWinds NPM Customer Review ”
4/5 (overall) - Collin Lichtenberger
Pros:
  • It does a good job of keeping an up-to-date stable of configurations. This is invaluable for recovery operations
  • Syslog collector is also very useful to again correlate performance data against what errors the box itself is processing.
Cons:
  • I would like to see the robustness of the database and pollers improved. It seems like we often need to do system upkeep or the application seems to grind along very slowly.
  • I would also like to see an improved method for auto-provisioning of server monitoring tools.
“ SolarWinds NPM - relatively easy to use and very comprehensive! ”
4/5 (overall) - Brian Rafferty
Pros:
  • Effective analysis of nodes
  • Comprehensive dashboard that is easy to tailor
Cons:
  • Need a more intuitive way to configure interfaces between nodes in map editor.
  • Acknowledging and erasing node warnings should be more intuitive.
“ SolarWinds NPM ”
3.8/5 (overall) - Matthew Harper
Pros:
  • Alerting with custom thresholds.
  • Reporting capabilities to easily see historical data.
Cons:
  • Getting additional details onto the alerts is not as easy as it could be.
  • Configuring thresholds for your alerts can be a little cumbersome.

Alternatives