10+ ConnectWise Control Remote Support Alternatives and Competitors

ConnectWise Control Remote Support

8.7 User Rating
$243 M Revenue
4000+ No of Employees
2008 Founded
SaaS Industry
Remote Support Software Category
Jason Magee CEO
Overview

Connectwise Control is a remote support solution designed to reduce risks such as vulnerability, downtime, and productivity loss by allowing users to provide on-demand remote support to solve anything, anytime, from anywhere. It provides features like cross-platform compatibility, 2FA and SSL connectivity, improved client experience, personalized logins, and marketplace extensions. As of now, 100,000 companies choose to use Connectwise Control in managing their businesses and providing support remotely. Learn more about Connectwise Control, such as best alternatives, pricing, and more, by scrolling down.

Alternatives

Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Zoho Remote Support Zoho Remote Support 9.5 Sridhar Vembu $4.54 1996 $500 M
9,100+
Chennai 1987+ Reviews
13M +
TeamViewer Remote Support TeamViewer Remote Support 9.4 Oliver Steil $5.40 2005 $258.2 M
1,051+
Goppingen
1974+ Reviews
500M +
BeyondTrust BeyondTrust 9.3 Matt Dircks $1995 1985 $189 M
900+
Georgia 1888+ Reviews
20K +
Dameware Remote Everywhere Dameware Remote Everywhere 9.2 Kevin Thompson $380 1990 $9 M
42+
Austin 1748+ Reviews
61.1K +
Techinline Techinline 9.1 Vyacheslav Tataurov $30 2006 $4 M
24+
Toronto 1987+ Reviews
1.8K +
Splashtop Splashtop 9 Mark Lee $5 2006 $32 M
165+
San Jose 1654+ Reviews
30M +
LogMeIn LogMeIn 8.9 William R. Wagner $6999.99 2003 $1 B
3,974+
Boston 1874+ Reviews
2M +
Solarwinds Remote Support Solarwinds Remote Support 8.8 Kevin B. Thompson $19 2007 $220 M
2,500+
Austin 1698+ Reviews
300K +
ConnectWise Control Remote Support ConnectWise Control Remote Support 8.7 Jason Magee $19 2008 $243 M
4,000+
Tampa 1888+ Reviews
100K +
NinjaRMM NinjaRMM 8.6 Salvatore Sferlazza $3 2013 $37 M
180+
San Francisco 1777+ Reviews
4K +

Pricing

ONE
$19
1 user can make 1 connection
1 Session Limit
10 Unattended Access Agents
Remote Meeting
Mobile Technician Support
STANDARD
$35
1 user can make 3
Up to 3 Sessions Per Tech
Unlimited Unattended Access Agents
Wake-on-LAN
Support iOS and Android Mobile Guest Clients
PREMIUM
$45
1 user can make 10
Up to 10 Sessions Per Tech
Video Auditing
Reporting Dashboard
ConnectWise View

Key Employees

ImageNameDesignationLinkedin
Gary GalyasGary GalyasTechnical Product Managerhttps://www.linkedin.com/in/garygalyas
Wayne SelkWayne Selkhttps://www.linkedin.com/in/wayne-selk-0b4163
Donald BaconDonald BaconSenior Software Engineerhttps://www.linkedin.com/in/donald-bacon-39868

Reviews

“ Robust Remote Management Software ”

7/10 (overall) - Aaron V.
Pros
  • I also enjoy how easy it is to upload/download files to/from a client computer as the situation dictates.
  • Our other remote management software requires a roundabout way of doing this, but the capabilities are built right in for LabTech (ConnectWise).
Cons
  • When using the Automate software to interface with a client computer instead of the remote access software, sending commands and/or pulling data is quite slow.
  • Get ready to wait 1-3 minutes for each send/receive request to complete.

“ Better than TeamViewer ”

8/10 (overall) - Senad H.
Pros
  • Transition was easy both from our and the client side.
  • Non of our clients had any experience with ConnectWise control but all were happy with the product and the service.
Cons
  • So far (few months) we didn’t have or find any problems with the ConnectWise control.
  • Hope it will stay that way

“ If you value your time and energy ”

8/10 (overall) - Jeev Y.
Pros
  • ConnectWise Control was incredibly easy to implement, and is very powerful.
  • It comes with so many tools and features that are invaluable and solve complex problems very simply.
Cons
  • No cons really.
  • Any features and updates or nice-to-have’s are added by their development team in subsequent updates, and they really do listen to their user base.

Features

  • Access Control
  • Analytics
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • CRM Integration
  • Collaboration Tools
  • Sales Enablement
  • Sales Force Automation
  • Engagement Analytics
  • Predictive Sales
  • Security
  • Performance Management
  • Process Management

Images & Videos

Q & A

Q. How much does Connectwise Control cost?

Similar to other platforms, Connectwise Control provides various package-based pricing options. That means its price may vary depending on your package of choice. Its price ranges from $19-$45 per month. For complete pricing details, you can visit their website or contact them directly. They would be happy to hear something from you.

Q. How secure is Connectwise Control?

If you choose to use Connectwise Control, you have nothing to worry about security. Because ConnectWise Control uses end-to-end 256-bit SSL encryption and two-factor authentication, connections are secure and private. You can even provide hosts single sign-on access for a limited time and then lock a remote client when the host is disconnected.

Q. Is Connectwise Control an easy platform to use?

Connectwise Control is an easy-to-use and user-friendly remote support platform to use. ConnectWise Control makes it easy for the users to gain full access to unattended endpoint devices because of its features. That is why several companies choose to use the platform.

Q. Why use Connectwise Control?

ConnectWise Control allows you to support your clients anytime, from any location, with access to both attended and unattended devices. You can even use its built-in VOIP and chat communication capabilities to hold online meetings and webinars, as well as capture video, take screenshots, and annotate documents.