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10+ BeyondTrust Alternatives and Competitors

BeyondTrust

BeyondTrust

4.6 User Rating
$189 M Revenue
900+ No of Employees
1985 Founded
SaaS Industry
Remote Support Software Category
Matt Dircks CEO
Overview

Formerly known as Bomgar Remote Support, BeyondTrust is one of the best remote support software in the market. It is also one of the earliest applications of its kind, having established itself in 1985. Since then, this solution now caters to more than 20,000 businesses worldwide. To learn more about BeyondTrust, scroll down now.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Zoho Remote Support 4.7 Sridhar Vembu $4.54 1996 $500 M 9100+ Chennai 1987+ Reviews 13000000+
Techinline 4.5 Vyacheslav Tataurov $30 2006 $4 M 24+ Toronto 1987+ Reviews 1800+
TeamViewer Remote Support 4.7 Oliver Steil $5.40 2005 $258.2 M 1051+ Goppingen 1974+ Reviews 500000000+
Dameware Remote Everywhere 4.6 Kevin Thompson $380 1990 $9 M 42+ Austin 1748+ Reviews 61100+
Splashtop 4.5 Mark Lee $5 2006 $32 M 165+ San Jose 1654+ Reviews 30000000+
LogMeIn 4.4 William R. Wagner $6999.99 2003 $1 B 3974+ Boston 1874+ Reviews 2000000+
Solarwinds Remote Support 4.4 Kevin B. Thompson $19 2007 $220 M 2500+ Austin 1698+ Reviews 300000+
ConnectWise Control Remote Support 4.3 Jason Magee $19 2008 $243 M 4000+ Tampa 1888+ Reviews 100000+
NinjaRMM 4.3 Salvatore Sferlazza $3 2013 $37 M 180+ San Francisco 1777+ Reviews 4000+
VNC Connect 4.2 Andy Harter $3.34 2002 $17.1 M 77+ Cambridge 1954+ Reviews 280+

Key Employees

Image Name Designation Email ID Twitter Linkedin
Robert Auch Professional Services Architect N/A N/A https://www.linkedin.com/in/rauch
Chad Gasaway Sr. Solutions Architect N/A N/A https://www.linkedin.com/in/chad-gasaway-b9a4a
Dave Giles Senior VP N/A N/A https://www.linkedin.com/in/dgileshome

Reviews

“ For Remote support ”

4.5/5 (overall) - Jason J
Pros:
  • The ability to help users anytime anywhere they have an internet connection is fantastic!
  • Supporting from any computer through the web portal is great! It’s a huge plus from having to have the host be on a desktop application.
Cons:
  • I haven’t found anything to dislike about this application.
  • So far it’s taken everything I’ve thrown at it!

“ One of the most Feature Packed Remote assistance Tool ”

4.5/5 (overall) - Muni K
Pros:
  • Beyond Trust has an option to where we can remote to users machine.
  • Admin functions works very well. We can monitor calls and tickets that was log on the ticket.
Cons:
  • All options works as fine. no other issues. beyond trust delivers all functions when it comes to admin functions. I have not encountered any issue so far on this application even if we are using bomgar that time.
  • Way back from the time FIS acquired this application. sometimes there was an issue where in we can’t connect but after rebooting it works.

“ Beyond Trust Remote Support ”

4/5 (overall) - Glaimore L
Pros:
  • One interface to connect to computers and groups. I like how there is unattended support so that I can just log into any computer whenever I want.
  • I just found out about the buttons at the top, where you can click to open certain things in the Control Panel and the Run commands and not have to search through the actual remote computer.
Cons:
  • In our work environment, our users don’t know the admin password. I just found out there is an additional install where you can bypass this though.
  • There’s no way to create one install to use on multiple computers. Each install is unique, which makes it hard to deploy to the mass.

Features

  • Access Control
  • Analytics
  • Accounting Integration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • CRM Integration
  • List Management
  • Marketing Automation
  • Sales Enablement
  • Sales Force Automation
  • Team Collaboration
  • Performance Management
  • Process Management

Images & Videos

Q & A

What is BeyondTrust used for?

The BeyondTrust platform is used by businesses and organizations to connect with multiple applications, systems, and devices anywhere in the world. This allows IT professionals to access their company’s devices, so that they can fix any issue with the system. On top of that, its built-in chat tool enables you to communicate with end-users or other clients.

How much does BeyondTrust cost?

BeyondTrust is an application that you can choose to deploy on a cloud server or on-premise. With that said, this platform offers two pricing options depending on the deployment model. For its Cloud deployment, it starts at $2,097 for the first year per concurrent license. For its On-premise deployment, BeyondTrust offers a one-time payment subscription.

Does BeyondTrust offer a free trial?

Yes! BeyondTrust does provide a free trial for all interested customers. However, this app does not provide the exact duration of the trial period. In order to avail, you must fill out a form that BeyondTrust provides on its website. Aside from that, it also features a free on-demand demo for quick viewing.

Are there integrations available when you use BeyondTrust?

Yes! BeyondTrust simply adds to its functionality by allowing users to integrate with multiple ITSM and Service Desk solutions. With that said, these integrations include FreshService, BMC, Jira, HP, Microsoft Dynamics, Salesforce, SysAid, Zendesk, and more.

Alternatives

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