10+ Best Remote Support Softwares 2021

Remote support software is the technology that gives IT technicians the ability to access their clients' devices remotely to provide maintenance and support. ... Once connected, the technician can take control of the device and perform whatever task is needed.

Comparision

Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Zoho Remote Support Zoho Remote Support 9.5 Sridhar Vembu $4.54 1996 $500 M
9,100+
Chennai 1987+ Reviews
13M +
TeamViewer Remote Support TeamViewer Remote Support 9.4 Oliver Steil $5.40 2005 $258.2 M
1,051+
Goppingen
1974+ Reviews
500M +
BeyondTrust BeyondTrust 9.3 Matt Dircks $1995 1985 $189 M
900+
Georgia 1888+ Reviews
20K +
Dameware Remote Everywhere Dameware Remote Everywhere 9.2 Kevin Thompson $380 1990 $9 M
42+
Austin 1748+ Reviews
61.1K +
Techinline Techinline 9.1 Vyacheslav Tataurov $30 2006 $4 M
24+
Toronto 1987+ Reviews
1.8K +
Splashtop Splashtop 9 Mark Lee $5 2006 $32 M
165+
San Jose 1654+ Reviews
30M +
LogMeIn LogMeIn 8.9 William R. Wagner $6999.99 2003 $1 B
3,974+
Boston 1874+ Reviews
2M +
Solarwinds Remote Support Solarwinds Remote Support 8.8 Kevin B. Thompson $19 2007 $220 M
2,500+
Austin 1698+ Reviews
300K +
ConnectWise Control Remote Support ConnectWise Control Remote Support 8.7 Jason Magee $19 2008 $243 M
4,000+
Tampa 1888+ Reviews
100K +
NinjaRMM NinjaRMM 8.6 Salvatore Sferlazza $3 2013 $37 M
180+
San Francisco 1777+ Reviews
4K +

Zoho Remote Support

9.5 User Rating
$4.54 Price
Screen Sharing, Session recording, Customization Feature
Overview

Zoho Remote Support is a cloud-based remote support platform for web-based customer support. This platform has the capacity to provide extensive remote support that allows users to create on-demand or scheduled support sessions, share screens, and manage contacts. On top of that, Zoho Remote Support is highly accessible on PCs, laptops, mobile devices, and servers.

 

TeamViewer Remote Support

9.4 User Rating
$5.40 Price
Automatic notifications, Assignment management, Bulk actions Feature
Overview

TeamViewer is one of the most advanced and easy to use remote support software in the market. This app enables users to connect to any device at any time. With this app, you can access its control, access, support, and collaboration tools for all endpoints. However, TeamViewer’s support team needs to improve and it is much more expensive compared to other solutions.

BeyondTrust

9.3 User Rating
$1995 Price
Auto Discovery of Accounts, SSH Key Management, App to App Credential Security Feature
Overview

BeyondTrust is one of the leading remote support software in today’s industry. It enables teams to access all devices across the world safely and remotely. With this app, technicians can easily communicate with end-users or other technicians. However, BeyondTrust does have a few downsides. This includes its much higher pricing compared to other solutions and you can’t hear any audio that comes from the end-device.

Dameware Remote Everywhere

9.2 User Rating
$380 Price
Fast and secure remote control, Simplify Windows administration, Built-in remote admin tools Feature
Overview

Dameware Remote Everywhere is one of the leading remote support software providers in the industry. Essentially, this app enables IT professionals to access any device, so that they can fix issues instantly. It also provides superb tools, such as reporting and session monitoring. However, Dameware Remote Everywhere requires a powerful system in order for it to run smoothly. Plus, it is also challenging to use.

Techinline

9.1 User Rating
$30 Price
Multi-Session Handling, Built-In Chat, Restart in Safe Mode Feature
Overview

Techinline is a highly intuitive remote support software that caters to all businesses – from startups to large enterprises. This app enables you to provide technical support to your clients wherever they are in the world. Plus, you can also support up to 150 devices. However, Techinline does not offer an app for Linux users and it also lacks feedback tools.

Splashtop

9 User Rating
$5 Price
Blank screen, Screen auto-lock, Session idle timeout Feature
Overview

Splashtop is a remote support platform that enables users to connect to systems remotely with a nine-digit session code and downloaded software. It provides features like multi-device access, file transfer, remote printing, chat, grouping, and user management. Plus, it is available in both cloud and on-premise devices, and its solutions are fast, secure, reliable, and at an unbeatable price.

LogMeIn

8.9 User Rating
$6999.99 Price
Remote Printing, Endpoint Management, Patch Management Feature
Overview

LogMeIn is a remote support platform that helps users provide technical support to their employees, customers, or both, with a solution that is fast, reliable, flexible, and easy to use. It has a rich feature set and banking-grade security that can safely deliver best-in-class customer support. Plus, it can be tailored and customized to fit the users’ organization.

Solarwinds Remote Support

8.8 User Rating
$19 Price
Fast and secure remote control, Built-in remote admin tools, Simplify Windows administration Feature
Overview

Solarwinds is a remote support platform that makes remote IT administration tasks easier and faster for IT administrators and support technicians. It provides support through built-in administration tools and utilities. Plus, it supports remote desktop connections to Windows, Linux, and Mac OS X systems. Moreover, it enables users to connect to their end-users and customers using a secure internet proxy.

ConnectWise Control Remote Support

8.7 User Rating
$19 Price
No interruptions, Secure information, Browser extensions Feature
Overview

Connectwise Control is a remote support platform that provides remote support anytime, anywhere. It provides technicians with all of the tools they need to collaborate with customers, view, troubleshoot, and solve problems quickly and securely, no matter where they are in the world. Plus, it has customization features, strong security measures, and a wide range of compatibility that helps IT professionals deliver their job efficiently.

NinjaRMM

8.6 User Rating
$3 Price
Asset Tracking, Audit Management, Contract Management Feature
Overview

NinjaRMM is a remote support platform that allows users to deliver centralized IT services across their entire company with just one tool. It provides exceptional IT services with powerful remote tools. It also enables users to spend less time managing their RMM through an excellent UX. Plus, it helps users to grow their business with the industry-leading support they deserve.