10+ Best Outbound Call Center Softwares 2023

Talkdesk collaborates with some of the biggest and most reputable brands in customer service software, including Salesforce, Microsoft, Amazon Web Services (AWS), and Zoom. We are also pleased that our products can be found on Microsoft's AppSource and Salesforce's AppExchange. The Strategic Alliances team at Talkdesk, a 100% cloud-native suite of CX products, works to strengthen relationships with systems integrators and around technical integrations to give customers more options and support for building individualized connections with their customers.

Inside sales representatives tried various available products when they needed a more effective way to maximize their time and generate more sales. But nothing concentrated on what they needed: a way to simplify the call process and encourage more sales. So they decided to create their solution. Thus, VanillaSoft was established in 2005.

Justcall is a cloud-based outbound call center software that helps businesses make and manage outgoing calls to their customers. It offers call tracking, scheduling, automatic dialing, call recording, and more. The platform integrates various tools such as CRMs, helpdesks, and phone systems to streamline workflows and improve the overall efficiency of call center operations.

Sprinklr was founded in 2009 and is headquartered in New York City. The company has received several awards and recognition for its innovative technology, including being named a Leader in the Gartner Magic Quadrant for Social Marketing Solutions. Sprinklr's platform is designed to integrate with various systems, including marketing automation, customer relationship management (CRM), and analytics tools, making it a flexible solution for businesses of all sizes. Additionally, the platform provides real-time insights and analytics to help companies to understand the impact of their customer interactions and make data-driven decisions.

Ringover ushers in a new era for all your customer interactions by enabling your teams to provide each individual with a high-quality, fully-personalized experience. Our original concept was to replace time-consuming manual tasks with ultra-intuitive features that allowed users to focus on optimizing their conversations. Over time, more features, such as SMS messaging, video calling, and group messaging, were added.

Many industries can benefit from Bright Pattern's outbound call center software. Along with outbound calls and outbound solutions, the Bright Pattern platform assists in managing inbound call centers and handling inbound sales. The outbound call center software from Bright Pattern can be used by any contact center, from modest BPOs to sizable corporations. Bright Pattern has the tools to handle your company's needs, whether your contact center is dedicated to lead generation, customer service, telesales, inbound sales, outbound calls, or market research.

Five9, founded in 2001, pioneered the cloud revolution in contact centers. Five9 quickly gained traction as contact centers realized the potential of the cloud and began looking for alternatives to traditional, premise-based solutions. Five9 has been leading the cloud revolution ever since. Five9 also offers end-to-end solutions that include digital engagement, analytics, workforce optimization, and AI and automation to boost agent productivity and deliver tangible business results.

LiveAgent is a customer support and live chat software designed to help businesses communicate with their customers in real time. The software is designed to provide an intuitive and user-friendly interface, making it easy for companies of all sizes to provide top-notch customer service. With its advanced reporting and analytics capabilities, companies can gain valuable insights into their customer support operations and make data-driven decisions to improve their customer experience.

RingCentral Outbound Call Center is a cloud-based solution that allows businesses to make outbound calls to customers. It provides features such as auto dialing, call routing, real-time reporting, and call recording. It integrates with RingCentral's communication platform to provide a seamless experience for both inbound and outbound calls.

CloudTalk is the preferred outbound call center software for global sales teams. Dial easily and automatically, aim to please, and seize better leads. All major CRMs and over 160+ national phone numbers are used. CloudTalk's next-generation feature, Power Dialer, is designed to automatically make more outbound calls, giving your reps more time to focus on what matters most: closing deals.