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10+ Best Online Reputation Management Software 2023

Trustpilot Online Reputation

Online reputation management (ORM) software helps companies track what consumers say about a brand on review sites, social media, and search engines like Google or Bing. Moreover, top customer review management solutions let you use one dashboard to look at and respond to reviews.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Trustpilot Online Reputation 4.1 Peter Holten Muhlmann $199 2007 $61.8 M 820+ Copenhagen 1974+ Reviews N/A
SOCi 4.4 Afif Khoury Custom 2012 $58.8 M 288+ San Diego 1876+ Reviews 350+
Swell Online Reputation 4.6 Sarah Kauss Custom 2016 $100 M 58+ Salt Lake City 1854+ Reviews N/A
Reviews.io Online Reputation 4.9 Callum McKeefery $135 2010 $8.4 M 200+ Leicester 1589+ Reviews N/A
Vendasta 4.5 Brendan King $42 2008 $50 M 337+ Saskatchewan 1987+ Reviews 50000+
Chatmeter 4.7 Collin Holmes Custom 2009 $32.8 M 137+ San Diego 1951+ Reviews N/A
Yext Online Reputation 4.4 Howard Lerman $4 2006 $228 M 903+ New York 1753+ Reviews 1450000000+
Thryv 4.6 Joe Walsh Free 1986 $1.3 B 2400+ Texas 1632+ Reviews N/A
Reputation Online Management 4.4 Joe Fuca Custom 2006 $75.7 M 500+ Redwood City 1852+ Reviews N/A
Podium Online Reputation 4.6 Eric Rea Custom 2014 $12 M 290+ Lehi 1654+ Reviews 7000+
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Trustpilot Online Reputation

4.1 User Rating
$199 Price
Help desk, Automatic invitations, Collection analytics Features
Overview
Trustpilot lets you find your ground in the online market by providing you access to a wide range of products and services that you can use for your reputation management needs. Handle with ease your reputation by managing all the reviews for your business website to help attract possible clients and customers online. Together with Trustpilot, its platform will bring closer customers and businesses with ease for an affordable price point with guaranteed quality solutions.
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SOCi

4.4 User Rating
Custom Price
Surveys, Mobile App, Insights & Reporting Features
Overview
SOCi, built to assist businesses, brings you software that you can trust for your reputation management solution that you can use to ramp up your business activity and get a dominating online presence for your business website. Together with SOCi, experience a hands-on platform that provides you access to a wide range of available products and services. Create a better business impression and be the trusted brand in the market with SOCi.
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Swell Online Reputation

4.6 User Rating
Custom Price
Integration, Easy to automate, Maintain the Momentum Features
Overview
Swell is the perfect service provider companion for your needed reputation management needs as it delivers guaranteed quality solutions from its offered products and services, which you can use to ramp up your business activity. Make a dominating online presence with the help of Swell's offered features and tools that you can use in managing the look of your website to help attract possible audiences and customers.
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Reviews.io Online Reputation

4.9 User Rating
$135 Price
Dashboard, Integration, Customization Features
Overview
REVIEWS.io helps you easily manage reviews from your clients through its offered quality solutions, bringing guaranteed excellence to your platform with ease. REVIEWS.io helps you manage your online reputation through its available products and services you can access from its website platform or right to your smartphone. Get intelligent and actively connect to manage your customer's feedback with REVIEWS.io to help you establish a well-known reputation in the industry.
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Vendasta

4.5 User Rating
$42 Price
Sales Intelligence Tools, Invoicing & Billing, All-in-one Platform Features
Overview
Vendasta helps your monitoring of products easier as it brings you excellent quality solutions from its available services that you can use in managing your online reputation. Vendasta's website platform provides you access to a variety of tools, where you can easily get the expert management service you need, which will help create online brand awareness to attract interested buyers and customers.
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Chatmeter

4.7 User Rating
Custom Price
Interactive high-level insights, Sentiment analysis, Bulk responding Features
Overview
Chatmeter is an SEO platform that helps businesses, retail brands, and agencies managing multiple locations increase their revenue. Since its establishment in 2009, Chatmeter has been analyzing and improving millions of storefronts’ reviews, rankings, listings, pages, and social media presence which helped the platform generate an estimated annual revenue of $32.8 million a year.
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Yext Online Reputation

4.4 User Rating
$4 Price
Analytics, Streams API & Webhooks, Knowledge Graph Features
Overview
Yext is an artificial intelligence search company that provides an AI-powered answers platform that understands the natural language so people can get direct answers, not links, to their questions. Since its establishment in 2006, Yext is also recognized as one of the leading online reputation management software which helps companies generate, manage, and respond at scale to their internet search rankings.
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Thryv

4.6 User Rating
Free Price
Customizable CRM, Online Listings Management, 2-Way Text Features
Overview
Thryv is a customer experience platform that provides the technology, software, and local business automation tools that business owners need to manage their time, customer service, and grow income. Since its establishment in 1986, Thryv provides more than 20 industry customizations and mobile interface technologies for small business owners around the world.
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Reputation Online Management

4.4 User Rating
Custom Price
Easily monitor, Actionable Insights, Customer Engagement Features
Overview
Reputation is a customer experience platform that converts solicited and unsolicited customer feedback data into insights that companies use to learn and grow. Since its establishment in 2006, Reputation has been helping thousands of global organizations to provide an accurate index of brand performance which helped the company generate an estimated annual revenue of $88.7 million a year.
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Podium Online Reputation

4.6 User Rating
Custom Price
SEO Management, Surveys, Teamchat Features
Overview
Podium was founded in 2014 and is among the leading solutions providers of reputation management, review management, payment collection, SMS marketing, and customer communication. Their platform is trusted by 100k+ businesses in the United States alone. Podium's goal is to help companies establish great reputations by conversing with customers and building brands that engage with audiences.