10+ Best Online Community Management Software 2023

Charles Thiede, the company's founder and CEO, and his co-founder, Jon Beer, created Zapnito back in 2014. The company is a limited-liability corporation based in England and Wales. The platform may be used to develop branded expert networks that encourage thought leadership, generate income, and increase customer engagement and trust.

Hivebrite was launched in 2015 with the goal of assisting enterprises in developing instrumental communities, which are managed, actionable networks where users can easily communicate with one another, share resources, and gain access to structured professional possibilities. As a result, Hivebrite's clients can simply brand, modify, and engage their communities with a powerful solution that was designed by them.

Centercode is a customer experience and online community platform that helps organizations to manage their entire product lifecycle by capturing feedback from prospects, customers, and employees. Since its establishment in 2001, Centercode has been used by the world’s leading companies which helped them generate an estimated annual revenue of $11.3 million.

Vanilla Forums is the leading enterprise online community platform that helps businesses build outstanding brand loyalty and grow their sales at incredible levels while significantly improving their customer service with its superbly fast and intuitive online community management capabilities. It comes with a sleek user experience (UX) with the ability to integrate deeply into existing tools and high customization flexibility that perfectly fit the brand while scaling knowledge bases and providing unique gamification, Q&A, and ideation.

Socio brings in an exemplary online event community software solution that enables event organizers and marketers to create communities with a guarantee of continuous attendee engagement while forging deeper connections. It robustly enhances not just community engagement but also networking and collaboration as it remarkably supports multi-faceted business goals, including but not limited to augmented brand loyalty, massive member base growth, and superior community feedback collection.

inSided enables B2B SaaS companies to go beyond customer journey orchestration with its state-of-the online community management platform that robustly improves customer success as well as retention. It is an all-in-one solution designed to drive customer engagement while accelerating customer self-service and increasing customer advocacy by identifying loyal users and augmenting net promoter score (NPS) and customer satisfaction with no commitment necessary.

Mobilize mobilizes organizations with an incredible community platform designed to delight the citizens of the metaverse with a modern approach to discussions, networking, events, file sharing, and more, using a powerful purpose-built solution that drives engagement in this mobile-first and attention-starved era. It offers companies a highly innovative place to engage not only with their existing customers but also with prospects and partners through a private space for a professional network can be built where untapped channels can significantly appeal to the needs for learning, development, opportunities, collaboration, and social networking.

Higher Logic is a prominent provider of cloud-based engagement software solutions with a data-driven approach for organizations to have an expanded engagement capability suite that comes with superior online community management and marketing automation. Higher Logic enables businesses to manage and monitor interactions across all stages involved in digital customer experience, from the opening move of web visitors down to their renewals and ongoing engagement.

Mighty Networks is a top-notch community management software solution that enables businesses to build strong online communities as well as create and develop branded mobile applications and online courses. It empowers users to bring about exemplary membership sites for paid online courses, groups, or a combination of both to members. It comes with an array of state-of-art features including content management, content moderation, discussion boards, group management, event management, and a lot more. The platform enables teams to organize and manage courses into sections while creating rich sales pages using diverse forms of media and setting up custom topics in systematizing articles and activities within courses.

Influitive enables businesses to build a thriving community of customers as well as partners, and employees. It allows customers to connect on a personal level while helping each other solve problems. The platform incentivizes community engagement so as to spur influence through answering questions, sharing product feedback, and coming through with the best practice customer conversations. It creates an environment that fosters organic upsell as well cross-sell opportunities, exposing members to personal experiences on using the products.