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10+ Best Live Chat Software 2023

Freshchat Live Chat

Live chat software is a service that allows immediate customer support and information. It works as an instant messenger where your customers can communicate with you in real time. A live chat support has the ability to promptly and conveniently answer customer inquiries that can bump up your website conversion rates.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Freshchat Live Chat 4.5 Girish Mathrubootham $Free 2010 $100 M 3408+ San Mateo 1698+ Reviews 40000+
Front Live Chat 4.6 Mathilde Collin $9 2013 $16 M 209+ San Francisco 1698+ Reviews 4400+
HubSpot Service Hub Live Chat 4.4 Brian Halligan $35 2006 $203.6 M 3500+ Cambridge 3900+ Reviews 78700+
Birdeye Live Chat 4.8 Naveen Gupta $250 2012 $57.4 M 170+ California 3000+ Reviews 10000+
Drift Live Chat 4.3 David Cancel $50 2015 $43 M 500+ Boston 1784+ Reviews 100000+
LiveAgent Live Chat 4.7 Viktor Zeman $Free 2004 $3.6 M 50+ Bratislava 1788+ Reviews 2750+
Freshdesk Live Chat 4.4 Girish Mathrubootham $Free 2003 $100 M 2000+ California 4600+ Reviews 150000+
Zoho Desk Live Chat 4.4 Sridhar Vembu $14.78 1996 $600 M 9100+ Chennai 3000+ Reviews 30000000+
Zendesk Support Suite Live Chat 4.2 Mikkel Svane Custom 2007 $194 M 3570+ San Francisco 1874+ Reviews 150000+
Podium Live Chat 4.6 Eric Rea Custom 2014 $12 M 290+ Lehi 1748+ Reviews 7000+
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Freshchat Live Chat

4.5 User Rating
$Free Price
Campaigns, Conversation Archiving, Lead Development Features
Overview
Freshchat, now known as Freshdesk, is a platform that offers live chat services that help clients deliver messaging services to customers who prefer quick and effortless customer service experiences through conversational messaging and AI-powered bots. Since its official incorporation in 2010, Freshchat can now provide instant solutions by deploying AI-powered chatbots that help customers resolve their questions faster.
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Front Live Chat

4.6 User Rating
$9 Price
Help Desk & Ticketing Software, Advertising Software, Productivity Software Features
Overview
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HubSpot Service Hub Live Chat

4.4 User Rating
$35 Price
Workflow Response, Automation Ticket, Collaboration, Customization Features
Overview
Service Hub is one of the many product lines offered in HubSpot that offers live chat services to enable clients to connect to the right people which also helps companies to change the way they grow their business approach and deliver customer support. Since its founding, Service Hub helps businesses engage with more customers in meaningful conversations across different channels, as well as stay organized and meet customer expectations.
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Birdeye Live Chat

4.8 User Rating
$250 Price
Automatic Reminders, Collaboration tools, Group Messaging Features
Overview
Birdeye was founded in 2012 and has employed more than 400 employees worldwide. As an industry leader in web chat services, it has reaped the following awards; Top 100 Software Products of 2021, Technology Fast 500 Winner, and Best Customer Engagement Software of 2021. All this they did by consistently engaging with leads while they’re at it.
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Drift Live Chat

4.3 User Rating
$50 Price
Live chat, Visitor profiles, Chat transfer Features
Overview
Are you trying to find new ways to connect with customers online and respond to all of their inquiries? Drift's Live Chat Software is exactly what you're looking for, and it comes with everything you'll need to get started! On Best Alternatives, you can learn more about Drift and their Live Chat software!
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LiveAgent Live Chat

4.7 User Rating
$Free Price
Help center, Hybrid tickets, Automatic call routing, Time tracking Features
Overview
Are looking for ways to get in touch with your customer's queries and assist them with all their needs? Looks like you need Live Chat software for you to interact with you customers as conveniently as possible, and LiveAgent has the perfect set of tools to get it done! Find out everything there is to know about LiveAgent and its Live Chat software only here on Best Alternatives!
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Freshdesk Live Chat

4.4 User Rating
$Free Price
Activity log, Ticket export, Smart automations, Customizable ticket forms Features
Overview
Are you looking for new ways to interact with your customers online and answer all of their questions? Fresh Desk's Live Chat Software is exactly what you need, and it comes with all of the features you'll need to get started! You can discover more about Fresh Desk and their Live Chat software on Best Alternatives!
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Zoho Desk Live Chat

4.4 User Rating
$14.78 Price
Customization, Scheduled reports, Graphic dashboards, Workflow rules Features
Overview
Are you seeking for new methods to engage with your customers online and assist them with all their queries? Live Chat Software is just what you require, and Zoho Desk provides all of the necessary features to assist you along the way! On Best Alternatives, you can learn more about Zoho Desk and their Live Chat software!
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Zendesk Support Suite Live Chat

4.2 User Rating
Custom Price
Reporting, Analytics, Knowledge base articles Features
Overview
Are you looking for ways to interact with your customers online and help them with their needs? Live Chat Software is just what you need, and Zendesk has the perfect tools to help you out! Know more about Zendesk and their Live Chat software here on Best Alternatives!
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Podium Live Chat

4.6 User Rating
Custom Price
SEO Management, Engagement Analytics, Integration Features
Overview
Podium was founded in 2014 by Eric Rea and Dennis Steele. It was listed on Forbes' 2021 Cloud 100 and was named by Fast Company as one of the World's Most Innovative Companies in 2019. What started out as a tire shop expanded to a multi-product platform that specializes in interaction management that has more than 17 million interactions.