10+ Best Live Chat Software 2023
Freshchat Live Chat
Live chat software is a service that allows immediate customer support and information. It works as an instant messenger where your customers can communicate with you in real time. A live chat support has the ability to promptly and conveniently answer customer inquiries that can bump up your website conversion rates.
Alternatives
Logo | Name | Rating | CEO | Pricing | Founded | Revenue | Employees | Location | Reviews | Customers |
---|---|---|---|---|---|---|---|---|---|---|
| Freshchat Live Chat | 4.5 | Girish Mathrubootham | $Free | 2010 | $100 M | 3408+ | San Mateo | 1698+ Reviews | 40000+ |
| Front Live Chat | 4.6 | Mathilde Collin | $9 | 2013 | $16 M | 209+ | San Francisco | 1698+ Reviews | 4400+ |
| HubSpot Service Hub Live Chat | 4.4 | Brian Halligan | $35 | 2006 | $203.6 M | 3500+ | Cambridge | 3900+ Reviews | 78700+ |
| Birdeye Live Chat | 4.8 | Naveen Gupta | $250 | 2012 | $57.4 M | 170+ | California | 3000+ Reviews | 10000+ |
| Drift Live Chat | 4.3 | David Cancel | $50 | 2015 | $43 M | 500+ | Boston | 1784+ Reviews | 100000+ |
| LiveAgent Live Chat | 4.7 | Viktor Zeman | $Free | 2004 | $3.6 M | 50+ | Bratislava | 1788+ Reviews | 2750+ |
| Freshdesk Live Chat | 4.4 | Girish Mathrubootham | $Free | 2003 | $100 M | 2000+ | California | 4600+ Reviews | 150000+ |
| Zoho Desk Live Chat | 4.4 | Sridhar Vembu | $14.78 | 1996 | $600 M | 9100+ | Chennai | 3000+ Reviews | 30000000+ |
| Zendesk Support Suite Live Chat | 4.2 | Mikkel Svane | Custom | 2007 | $194 M | 3570+ | San Francisco | 1874+ Reviews | 150000+ |
| Podium Live Chat | 4.6 | Eric Rea | Custom | 2014 | $12 M | 290+ | Lehi | 1748+ Reviews | 7000+ |
Freshchat Live Chat
Overview
Freshchat, now known as Freshdesk, is a platform that offers live chat services that help clients deliver messaging services to customers who prefer quick and effortless customer service experiences through conversational messaging and AI-powered bots. Since its official incorporation in 2010, Freshchat can now provide instant solutions by deploying AI-powered chatbots that help customers resolve their questions faster.
Front Live Chat
Overview
HubSpot Service Hub Live Chat
Overview
Service Hub is one of the many product lines offered in HubSpot that offers live chat services to enable clients to connect to the right people which also helps companies to change the way they grow their business approach and deliver customer support. Since its founding, Service Hub helps businesses engage with more customers in meaningful conversations across different channels, as well as stay organized and meet customer expectations.
Birdeye Live Chat
Overview
Birdeye was founded in 2012 and has employed more than 400 employees worldwide. As an industry leader in web chat services, it has reaped the following awards; Top 100 Software Products of 2021, Technology Fast 500 Winner, and Best Customer Engagement Software of 2021. All this they did by consistently engaging with leads while they’re at it.
Drift Live Chat
Overview
Are you trying to find new ways to connect with customers online and respond to all of their inquiries? Drift's Live Chat Software is exactly what you're looking for, and it comes with everything you'll need to get started! On Best Alternatives, you can learn more about Drift and their Live Chat software!
LiveAgent Live Chat
Overview
Are looking for ways to get in touch with your customer's queries and assist them with all their needs? Looks like you need Live Chat software for you to interact with you customers as conveniently as possible, and LiveAgent has the perfect set of tools to get it done! Find out everything there is to know about LiveAgent and its Live Chat software only here on Best Alternatives!
Freshdesk Live Chat
Overview
Are you looking for new ways to interact with your customers online and answer all of their questions? Fresh Desk's Live Chat Software is exactly what you need, and it comes with all of the features you'll need to get started! You can discover more about Fresh Desk and their Live Chat software on Best Alternatives!
Zoho Desk Live Chat
Overview
Are you seeking for new methods to engage with your customers online and assist them with all their queries? Live Chat Software is just what you require, and Zoho Desk provides all of the necessary features to assist you along the way! On Best Alternatives, you can learn more about Zoho Desk and their Live Chat software!
Podium Live Chat
Overview
Podium was founded in 2014 by Eric Rea and Dennis Steele. It was listed on Forbes' 2021 Cloud 100 and was named by Fast Company as one of the World's Most Innovative Companies in 2019. What started out as a tire shop expanded to a multi-product platform that specializes in interaction management that has more than 17 million interactions.