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10+ HappyFox Knowledge Management Alternatives and Competitors

HappyFox Knowledge Management

4.6 User Rating
$11.5 M Revenue
110+ No of Employees
2011 Founded
SaaS Industry
Knowledge Management Software Category
Shalin Jain CEO
Overview

HappyFox Knowledge Management is a cloud-based software solution for businesses of all sizes in varying industries, such as retail, education, media, software, and much more. HappyFox Knowledge Management provides robust functionality that allows users to build a responsive online knowledge base, enabling them to establish better customer relationships. On top of that, the platform offers robust integrations that can quickly connect with customers and other employees to solve queries. Administred under their current CEO, Shalin Jain, HappyFox Knowledge Management has been one of the go-to software for knowledge management across businesses. Since its release, HappyFox Knowledge Management programmed superb technology that simplifies knowledge management that manages both external help pages and internal knowledge through a knowledge base software. Today, with thousands of users that trust HappyFox Knowledge Management, the software becomes one of the best software to use, making them recognized as one of the top competitors for other knowledge management providers like Guru, Knowmax, Confluence, Tettra, and Document360

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Knowmax 4 Jitender Jain $0.20 2017 N/A 200+ Gurgaon 3400+ Reviews N/A
Bitrix24 Knowledge Management 4.5 Sergey Rizhikov Free 1998 $25.8 M N/A Virginia 5000000+ Reviews 5000000+
Guru 4.3 Rick Nucci Free 2013 $28 M 595+ Philadelphia 3400+ Reviews 352+
Zendesk Knowledge Management 4.5 Mikkel Svane $5 2007 $172.2 M 5000+ San Francisco 5000+ Reviews 150000+
Confluence 4.4 Mark Evans Free 1991 $115 M 268+ Pittsburgh 3400+ Reviews 60000+
Tettra 4.4 Andy Cook Free 2016 $1.6 M 1300+ Massachusetts 5597+ Reviews 535+
Bloomfire 4.6 Mark Hammer $25 2010 $11 M 60+ Texas 2400+ Reviews N/A
Servicenow Knowledge Management 4.4 Bill McDermott Custom 2003 $3.5 B 11000+ California 1578+ Reviews 4000+
Document360 4.7 N/A $59 2017 $6 M 35+ London 4500+ Reviews N/A
Livepro Knowledge Management 4.7 N/A $500 2001 $3.8 M 50+ Sydney 2900+ Reviews N/A

Pricing

Mighty
  • $39/mo/Monthly
  • $29/mo/Yearly
  • Canned Actions
  • SLA Management
  • Knowledge base
  • Migration Assistance
Fantastic
  • $79/mo/Monthly
  • $69/mo/Yearly
  • Canned Actions
  • SLA Management
  • Knowledge base
  • Migration Assistance
Enterprise Plus
  • $99/mo/Monthly
  • $89/mo/Yearly
  • Canned Actions
  • SLA Management
  • Knowledge base
  • Migration Assistance

Key Employees

Image Name Designation Email ID Twitter Linkedin
Pulkit Sankhla Enterprise Account Executive N/A N/A https://www.linkedin.com/in/pulkitsankhla
Aarti Shah Marketing Associate N/A N/A https://in.linkedin.com/in/aarti-shah-9343724
Glen Harper N/A N/A N/A https://www.linkedin.com/in/glenrharper

Reviews

“ Outstanding Help desk software at an attractive price ”

4.7/5 (overall) - Julian Bosdari
Pros:
  • I would, and have, recommend this software to anyone looking for a great program for their business.
  • We use this as an internal tool to track service and maintenance requests within our organization. It’s been very useful at providing tracking and transparency.
Cons:
  • It’s something you see so often in messenger type programs. After i filled out question and remarks, i have no idea if anyone saw it.
  • Before choosing HappyFox Helpdesk, our support team had no way to quantify the issues, pain points, and feature requests other than anecdotally in team meetings.

“ Happyfox is changing the way helpdesk solutions run. ”

4.3/5 (overall) - Abimbola Kolor
Pros:
  • I love the custom features available. It is simple and easy to communicate with clients and keep up to date on product records, etc.
  • Using HappyFox is helpful because it allows the corporate and in-club teams to efficiently communicate and delegate tasks between the appropriate individuals
Cons:
  • A lot of the newer features are limited to the top tier pricing bracket which means, starting out with the lower level limits the features. It is limited ticketing and providing a knowledge base.
  • Not easy to understand who received what (when a part of a grouping/team). Easy to get lost in the software

“ HappyFox Happy User ”

4.3/5 (overall) - David Oberlin
Pros:
  • Great looking product Good website Good information
  • Easy to use, economic, full featured, integrates with Magento
Cons:
  • Bad customer service Ridiculous email response times Failure to have a negative feedback process in place Happyfox treat you like your just another sale Undervalue you as a customer Generic responses Impersonal service (When you actually receive it) Mail track is a wonderful tool which enables you to know when someone reads your email.
  • Nothing

Features

  • Access Control
  • Analytics
  • API
  • Accounting Integration
  • Agile Software Development
  • Application Integration
  • Billable Hours Tracking
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Collaboration Tools
  • Collaborative Workspace
  • Team Collaboration
  • Sales Force Automation
  • Security

Images & Videos

Q & A

How much does HappyFox Knowledge Management cost?

HappyFox offers four different subscription options ranging from $29 to $89 per user per month. You can choose to have the application’s Might plan, Fantastic plan, Enterprise plan, and Enterprise Plus plan. The platform also offers a custom subscription that you can choose to pick for your flexible team, so contact HappyFox Knowledge Management’s sales representative about it.

What features can I enjoy upon subscribing to HappyFox Knowledge Management?

HappyFox Knowledge Management provides you a simple online knowledge base solutions that are flexible for your knowledge management needs. The software gives you its easy to use and effective solutions, like SLA management, multi-brand helpdesk, SLA breach notification, asset management, task management, and custom ticket queues. HappyFox Knowledge Management also provides you mobile accessibility that you can use anytime, anywhere, allowing you to manage knowledge management even you’re on the go.

What benefits can I get from using HappyFox Knowledge Management?

HappyFox Knowledge Management never fails to give the best knowledge management solutions for each of its customer’s needs. The platform provides extensive and powerful knowledge management solutions, which reaps out impactful benefits. With HappyFox Knowledge Management, users can deliver a more structured index, deliver beautiful, searchable, social media ready, and responsive knowledge base for the mobile, and manage knowledge management in as fast as one, two, three.

Can I integrate my HappyFox Knowledge Management process with other apps?

Yes! HappyFox Knowledge Management has the capacity to can accommodate all your favorite business apps, allowing you to simplify your knowledge management processes in an instant. HappyFox Knowledge Management allows you to enjoy process integration with third-party platforms like Microsoft Teams, Salesforce, Asana, Slack, Jira, Azure, OneLogin, Facebook, Shopify, Magento, GitHub, and so much more.

What payment options does HappyFox Knowledge Management support?

HappyFox Knowledge Management supports multiple payment methods for subscriptions. The software supports all major credit cards available and other payment systems like Stripe, ChartMogul, Baremetrics, and Chargify.

Alternatives

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