10+ Document360 Alternatives and Competitors
Document360 is an advanced knowledge management software for businesses in multiple industries. The platform aims to help users to generate and deliver a self-service knowledge base for their products and services. With Document360, you can benefit from its key features, such as guided problem solving, product catalog management, content management, and much more. Document360 enables you to create better opportunities for your company when you subscribe to their services. Founded in 2017, Document360 emerge to provide advanced knowledge base management that scales its user’s product. The platform scales every customer support without increasing the costs by providing a fully-functional knowledge base. Document360 also works hand in hand with every existing help desk, analytics, commenting, and chat channels, allowing its users to bring external systems like chat, commenting, and analytics straight into their knowledge base. With its powerful features, Document360 becomes the go-to knowledge management platform for thousands of users, making them recognized as one of today’s best knowledge management platform.
|Logo||Name Sort||Rating Sort||CEO||Pricing Sort||Founded Sort||Revenue Sort||Employees Sort||Location Sort||Reviews Sort||Customers Sort|
|Livepro Knowledge Management||Brad Shaw||$500||2001|| $3.8 M|| 50+||Sydney|| 2900+ Reviews||N/A|
|Zendesk Knowledge Management||Mikkel Svane||$5||2007|| $172.2 M|| 3,570+||San Francisco|| 5000+ Reviews|| 150K +|
|Document360||Saravana Kumar||$59||2017|| $6 M|| 35+||London|| 4500+ Reviews||N/A|
|Servicenow Knowledge Management||Bill McDermott||N/A||2003|| $3.5 B|| 11,000+||California|| 1578+ Reviews|| 4K +|
|Bloomfire||Mark Hammer||$25||2010|| $11 M|| 60+||Texas|| 2400+ Reviews||N/A|
|HappyFox Knowledge Management||Shalin Jain||$29||2011|| $11.5 M|| 110+||California|| 2900+ Reviews||N/A|
|Tettra||Andy Cook||N/A||2016|| $1.6 M|| 1,300+||Massachusetts|| 5597+ Reviews|| 535 +|
|Confluence||Mark Evans||N/A||1991|| $115 M|| 268+|| Pittsburgh|| 3400+ Reviews|| 60K +|
|Guru||Rick Nucci||N/A||2013|| $28 M|| 595+|| Philadelphia|| 3400+ Reviews|| 352 +|
|Bitrix24 Knowledge Management||Sergey Rizhikov||N/A||1998|| $25.8 M|| 166+||Virginia|| 1987+ Reviews|| 5M +|
- Access Control
- Accounting Intergration
- Agile Software Development
- Assessment Management
- Automated Billing
- Billing & Invoicing
- CRM Integration
- Campaign Analysis
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Collaborative Workspace
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Q & A
Document360 offers four different subscription plans that you can choose to pay on a monthly basis. The software offers you its Startup plan, which costs $59 per month; the Business plan at $179 per month, and the Enterprise plan starting at $359 per month. When it comes to the Enterprise plan, Document360 offers custom subscription pricing, so make sure to contact Doccument360’s sales team and talk about how the plan works for your business.
Document360 offers 5 core features that you can enjoy to create a world-class knowledge base for your customers and employees. Document360 offers its Knowledge Base Site, which is perfect for customers and employees; Knowledge Base Assistant for SaaS products and websites; Knowledge Base Portal for editors, writers, and reviewers; Integrations and Extensions, and Platform API.
Document360 ensures that you can simplify your knowledge management process by programming flexible integrations that work with your existing help desk, analytics, commenting, and chat apps. With Document360, you can integrate your processes with third-party systems like Drift, Intercom, HTML, Olark, Hotjar, Zoho Pagesense, Freshchat, Google Optimize, and Freshdesk.
Yes! However, you can pay only pay Invoice/Purchase order and bank transfer for any annual plans. For other payment options like credit card or Stirpe, you can make use of it for monthly plans only.