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10+ Bloomfire Alternatives and Competitors

Bloomfire

4.6 User Rating
$11 M Revenue
60+ No of Employees
2010 Founded
SaaS Industry
Knowledge Management Software Category
Mark Hammer CEO
Overview

Bloomfire is an advanced knowledge management software, and it helps businesses of all sizes in various industries. The platform enables users to provide their customers with valuable information. With Bloomfire, you can create content and publish them, browse relevant topics, answer customer questions, and more. Rooting back to the platform's history, Bloomfire established its name in 2010. As a growing company, Bloomfire programs superb technology that simplifies knowledge base processes, making them recognized across multiple businesses and organizations today. As Bloomfire instantly becomes the primary knowledge management platform for various users, the application also becomes recognized as today's best knowledge management software to use. Together with its popularity and remark as one of the best knowledge management, the software also becomes the primary competitor for other knowledge management providers, including Document360, livepro Knowledge Management, Tettra, Confluence, Guru, HappyFox Knowledge Management, Bitrix24 Knowledge Management, Servicenow Knowledge Management, and Zendesk Knowledge Management.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Knowmax 4 Jitender Jain $0.20 2017 N/A 200+ Gurgaon 3400+ Reviews N/A
Bitrix24 Knowledge Management 4.5 Sergey Rizhikov Free 1998 $25.8 M N/A Virginia 5000000+ Reviews 5000000+
Guru 4.3 Rick Nucci Free 2013 $28 M 595+ Philadelphia 3400+ Reviews 352+
Zendesk Knowledge Management 4.5 Mikkel Svane $5 2007 $172.2 M 5000+ San Francisco 5000+ Reviews 150000+
Confluence 4.4 Mark Evans Free 1991 $115 M 268+ Pittsburgh 3400+ Reviews 60000+
Tettra 4.4 Andy Cook Free 2016 $1.6 M 1300+ Massachusetts 5597+ Reviews 535+
Bloomfire 4.6 Mark Hammer $25 2010 $11 M 60+ Texas 2400+ Reviews N/A
HappyFox Knowledge Management 4.6 Shalin Jain $29 2011 $11.5 M 110+ California 2900+ Reviews N/A
Servicenow Knowledge Management 4.4 Bill McDermott Custom 2003 $3.5 B 11000+ California 1578+ Reviews 4000+
Livepro Knowledge Management 4.7 N/A $500 2001 $3.8 M 50+ Sydney 2900+ Reviews N/A
Document360 4.7 N/A $59 2017 $6 M 35+ London 4500+ Reviews N/A

Pricing

Basic
  • $25
Enterprise
  • Contact us

Key Employees

Image Name Designation Email ID Twitter Linkedin
Chris Pacitti Founder and Partner N/A N/A https://www.linkedin.com/in/chris-pacitti
Peter Klante N/A N/A N/A https://www.linkedin.com/in/chris-pacitti

Reviews

“ Great way to socialized sales content and news ”

4.7/5 (overall) - Carlos A
Pros:
  • Bloomfire is great for obtaining all the knowledge your company needs to know. It is such a huge help to keep everyone informed and up to date on all product information.
  • The initial experience was extremely positive, the recent updates significantly reduce the usefulness of the product specifically where tables and embedded documents are concerned.
Cons:
  • Users are often confused as to what groups they are posting to.
  • Sometimes the posts have trouble saving & we have to retrieve them and post again.

“ The way a knowledge base should be ”

4/5 (overall) - Paul I.
Pros:
  • It’s extremely effective in documenting best practices and updates. The social components make it easy for our team to create their own content and have it reviewed by leadership before publishing.
  • If you need to create a space to share, highlight, talk about, and improve your documents, processes, and business practices, Bloomfire is an excellent tool.
Cons:
  • As a result, tables and embedded documents are extremely difficult to read as the formatting is severely impacted.
  • I found the product hard to use, and we had a really bad customer onboarding experience.

“ Recent Updates Diminish Value of Product Usability ”

4/5 (overall) - Tyler C.
Pros:
  • Very clear navigation, you know where to find what you are looking for
  • All of our collateral is on one place and searchable. As an admin, I can curate and monitor age of items as well so our knowledge warehouse doesn’t become a dumping ground.
Cons:
  • Sometimes I have a hard time finding older articles and get mixed up with new and old material when I am looking for a specific piece of informaiton
  • There are some clunky HTML tools you have to use if you start to dig into all the features. They do allow you to customize to your company fonts and styles but they have other formatting such as page spacing locked down.

Features

  • Access Control
  • Analytics
  • API
  • Accounting Integration
  • Agile Software Development
  • Application Integration
  • Assessment Management
  • Automated Billing
  • Assignment Management
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Employee Management
  • Security

Images & Videos

Q & A

How much does it cost to subscribe to Bloomfire?

When it comes to Bloomfire’s price, the platform starts at $15,000/year for up to 50 users. Bloomfire’s pricing is typically billed per user per month, together with other implementation and other services. For subscription plan options, Bloomfire offers its Basic plan and Enterprise plan, which includes knowledge management services like AI-driven search suggest, API access, unlimited storage, and support.

Does Bloomfire offer integrations from other third-party apps?

Yes! Bloomfire supports multiple third-party systems that help you simplify your knowledge management in a few clicks. The platform allows you to work on your knowledge management processes with applications like Google Drive, Slack, Dropbox Business, Microsoft OneDrive, Salesforce Sales Cloud, Microsoft Teams, Zendesk, and Tableau.

What business size does Bloomfire perfectly fit?

Regardless of what size your business is, Bloomfire tailored a specific solution that would fill the gap of your knowledge management needs. Whether you are operating on a small business, large enterprise, mid-sized business, or non-profit, the platform has all you need to get the results you want! Nevertheless, Bloomfire offers a flexible option for its subscription so that the platform can provide the necessary tools and solutions for your unique operation.

What benefits does Bloomfire deliver to my knowledge management process?

When it comes to knowledge management benefits, Bloomfire has a lot of impactful advantages for your end. With Bloomfire, you can find new ways of implementing knowledge management and drive innovation across your organization, thanks to its AI-driven capabilities. Bloomfire also increases content confidence, keep your teams aligned, prevent knowledge loss, and pick the right content that is relevant to your business goal.

What support does Bloomfire offer?

Bloomfire ensures that you can stay at the top of your knowledge management processes by giving you extensive support that helps you with your challenges. The platform has its knowledge base support, online support, phone support, video tutorials, FAQs, and forums that you can tap whenever you need help!

Alternatives

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