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10+ Bitrix24 Knowledge Management Alternatives and competitor

Bitrix24 Knowledge Management

4.5 User Rating
$25.8 M Revenue
1998 Founded
SaaS Industry
Knowledge Management Software Category
Sergey Rizhikov CEO
Overview

Bitrix24 Knowledge Management is a powerful knowledge management solution from Bitrix24's social enterprise platform. The app provides its users with the best tools and features for knowledge management. On top of that, the Bitrix24 Knowledge Management app provides Wiki functionality wherein all essential information regarding the company’s products and services that employees can use to connect with customers. Plus, with the Idea Management feature, you can enable other employees to get specific projects done. Since its release under Bitrix24, Bitrix24 Knowledge Management has been pioneering the best knowledge management service for businesses. The application has been trusted by millions of customers around the globe, making them recognized as a global leader in providing superb knowledge management. Bitrix24 Knowledge Management competes as one of the best knowledge management provider today, along with other providers like ServiceNow Knowledge Management, livepro Knowledge Management, HappyFox Knowledge Management, Knowmax, Confluence, Document360, Tettra, Zendesk Knowledge Management, and Bloomfire.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Knowmax 4 Jitender Jain $0.20 2017 N/A 200+ Gurgaon 3400+ Reviews N/A
Guru 4.3 Rick Nucci Free 2013 $28 M 595+ Philadelphia 3400+ Reviews 352+
Zendesk Knowledge Management 4.5 Mikkel Svane $5 2007 $172.2 M 5000+ San Francisco 5000+ Reviews 150000+
Confluence 4.4 Mark Evans Free 1991 $115 M 268+ Pittsburgh 3400+ Reviews 60000+
Tettra 4.4 Andy Cook Free 2016 $1.6 M 1300+ Massachusetts 5597+ Reviews 535+
Bloomfire 4.6 Mark Hammer $25 2010 $11 M 60+ Texas 2400+ Reviews N/A
HappyFox Knowledge Management 4.6 Shalin Jain $29 2011 $11.5 M 110+ California 2900+ Reviews N/A
Servicenow Knowledge Management 4.4 Bill McDermott Custom 2003 $3.5 B 11000+ California 1578+ Reviews 4000+
Document360 4.7 N/A $59 2017 $6 M 35+ London 4500+ Reviews N/A
Livepro Knowledge Management 4.7 N/A $500 2001 $3.8 M 50+ Sydney 2900+ Reviews N/A

Pricing

Free
  • $0
  • Online storage 5GB
  • Tasks and projects
  • Communications
  • Chats and video calls
Start+
  • $19/mo
  • 2 users
  • Online storage 10 GB
  • Unlimited leads
  • Unlimited deals CRM+
Project+
  • $55/mo
  • 24 users
  • Online storage 50 GB
  • CRM access log
  • Change history
Standard
  • $79/mo
  • 50 users
  • Online storage 100 GB
  • Document generator
  • Template file size 2MB
Professional
  • $159/mo
  • Unlimited users
  • Online storage 1024 GB
  • Initial email synchronization and storage limit 90 days
  • Unlimited Shared inboxes

Key Employees

Image Name Designation Email ID Twitter Linkedin
Paul Levchuk Head of Data & Growth N/A N/A https://ua.linkedin.com/in/paullevchuk?trk=people-guest_people_search-card
Bruno Conte Digital Strategist N/A N/A https://it.linkedin.com/in/brunoconte
Serg Vostrikov N/A N/A N/A https://bd.linkedin.com/in/vostrikov

Reviews

“ Bitrix24 Is an All in One CRM and Collaboration Platform ”

4.5/5 (overall) - awogor m.
Pros:
  • Bitrix24 is a complete Workspace software and Customer Relation Mangement software to organize and manage all your work in one place including collaboration and live streaming to social media. Bitrix helps to integrate your social media accounts and helps you manage them within as well.
  • The features are a pleanty. There’s so much diversity of functionality and you really can make it work the way you want.
Cons:
  • Bitrix24 can be somehow complicated for the beginning, but with time, you get used to it and can work almost with little or no supervision.
  • UX feels a little bit clunkly. Also, the web-app and the desktop app play strangely together. There’s no good reason why I shouldn’t be able to fully function in one over the other.

“ Good platform for introducing a large company ”

5/5 (overall) - Rosalinda Hernandez
Pros:
  • It is nice to organize the documents and media needed for the business and to make them easily accessible to the rest of the team. I also enjoy the chatting feature.
  • Liked the fact of All the solutions that were offered all in one place. On the outside looking in looked like the perfect all-round software solution.
Cons:
  • Receiving empty messages, no function to view EML files, they claim the IMAP only uses our own external settings, but strangely emails go through their system and get filtered out.
  • I lost my account as I was not using it during my traveling, and I lost all my data associated with.

“ The best Web Builder in the world! ”

4.5/5 (overall) - Delvin Anthony
Pros:
  • It is a unified platform that encourages collaborative use through the Activity Stream, wherein each member added in the team can track tasks, their progress and update any issues highlighted.
  • My overall experience with Bitirx24 has been awesome and I recommend anyone in business especially if you are just starting out, to use this software to make things easier for you.
Cons:
  • When we implemented Bitrix24 and started working, we were faced with a bunch of problems. Most of the plugins generated various errors.
  • I wasted a lot of time building up this product, to find out the reporting for customized fields basically doesn’t work, only default reporting (completely unacceptable).

Features

  • Access Control
  • Analytics
  • Agile Software Development
  • Application Integration
  • Assignment Management
  • Assessment Management
  • CRM Integration
  • Sales Enablement
  • Sales Force Automation
  • Security
  • List Management
  • Team Collaboration
  • Predictive Sales
  • Performance Management
  • Process Management

Images & Videos

Q & A

How much does it cost to subscribe to Bitrix24 Knowledge Management?

Bitrix24 Knowledge Management offers three different subscription plans, with cloud and on-premise deployment options. The platform offers its Free plan, Special plan, and Business plan, ranging from $19 per month to $159 per month. If you wish to subscribe to Bitrix24 Knowledge Management, it would be best if you contact the platform’s sales representative and find out the right subscription options that fit your business requirements.

Does Bitrix24 Knowledge Management offer any discounts?

If you represent a non-profit organization or an educational institution, your company may be eligible for the Bitrix24 Knowledge Management discount. The platform offers you a 15% discount if your institution operates in industries like academic institutions, civic groups, faith-based organizations, healthcare industry, government agencies, government agencies, and labor organizations.

What are the features offered by Bitrix24's online document storage?

Bitrix24 Knowledge Management offers three different subscription plans, with cloud and on-premise deployment options. The platform offers its Free plan, Special plan, and Business plan, ranging from $19 per month to $159 per month. If you wish to subscribe to Bitrix24 Knowledge Management, it would be best if you contact the platform’s sales representative and find out the right subscription options that fit your business requirements.

Can I utilize Bitrix24 Knowledge Management through my mobile device?

Absolutely! Bitrix24 Knowledge Management is now accessible through your mobile devices, thanks to its mobile app version. With Bitrix24’s mobile app, you can now create, collaborate, and communicate with your team in your own online workspace, free for an unlimited number of users. You can now also get your new employees off to a quick start by giving them access to your knowledge base. Plus, create and edit FAQs, guides, and manuals on the go. This app version is highly accessible through your available iOS and Android device, which can be downloaded on the App Store and Google Play.

Does Bitrix24 Knowledge Management provide integrations?

When it comes to integrations, Bitrix24 Knowledge Management packs multiple app integrations that you can utilize for your knowledge management. With Bitrix24 Knowledge Management, you can choose to integrate your knowledge management processes with applications like Gmail, Google Calendar, Google Drive, MS Office, Dropbox, and so much more.

Alternatives

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