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10+ Best Knowledge Management Softwares 2021

Knowledge management software (KM software) is a subset of Enterprise content management software, which contains a range of software that specializes in the way information is collected, stored and/or accessed.


Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Livepro Knowledge Management 4.7 N/A $500 2001 $3.8 M 50+ Sydney 2900+ Reviews N/A
Document360 4.7 N/A $59 2017 $6 M 35+ London 4500+ Reviews N/A
Bloomfire 4.6 Mark Hammer $25 2010 $11 M 60+ Texas 2400+ Reviews N/A
Tettra 4.4 Andy Cook Free 2016 $1.6 M 1300+ Massachusetts 5597+ Reviews 535+
Confluence 4.4 Mark Evans Free 1991 $115 M 268+ Pittsburgh 3400+ Reviews 60000+
Guru 4.3 Rick Nucci Free 2013 $28 M 595+ Philadelphia 3400+ Reviews 352+
Knowmax 4 Jitender Jain $0.20 2017 N/A 200+ Gurgaon 3400+ Reviews N/A
HappyFox Knowledge Management 4.6 Shalin Jain $29 2011 $11.5 M 110+ California 2900+ Reviews N/A
Bitrix24 Knowledge Management 4.5 Sergey Rizhikov Free 1998 $25.8 M N/A Virginia 5000000+ Reviews 5000000+
Servicenow Knowledge Management 4.4 Bill McDermott Custom 2003 $3.5 B 11000+ California 1578+ Reviews 4000+

Livepro Knowledge Management

4.7 User Rating
$500 Price
Collaboration, Knowledge Base Management, Categorization Features
livepro Knowledge Management is an extensive cloud-based software that caters to businesses in a number of different industries. The platform provides users a platform that can directly connect them to their customers. With livepro Knowledge Management, you can access features such as team engagement, process guidance, search capabilities, compass, and so much more. Established in 2001, livepro Knowledge Management is one of the fastest-growing cloud-based knowledge management software today. This software encompasses all the essential and advanced features that simplify knowledge management processes for businesses. Since its release, the platform instantly becomes the most-preferred knowledge management software for business, making them recognized as one of the best knowledge management software to use. With the application's extensive knowledge management capabilities, livepro Knowledge Management becomes the leading competitor for other knowledge management providers, including Document360, Bloomfire, Tettra, Confluence, Guru, Knowmax, Servicenow Knowledge Management, HappyFox Knowledge Management, Zendesk Knowledge Management, and Bitrix24 Knowledge Management.


4.7 User Rating
$59 Price
Collaboration, Knowledge, Base Management, Access Controls Features
Document360 is an advanced knowledge management software for businesses in multiple industries. The platform aims to help users to generate and deliver a self-service knowledge base for their products and services. With Document360, you can benefit from its key features, such as guided problem solving, product catalog management, content management, and much more. Document360 enables you to create better opportunities for your company when you subscribe to their services. Founded in 2017, Document360 emerge to provide advanced knowledge base management that scales its user's product. The platform scales every customer support without increasing the costs by providing a fully-functional knowledge base. Document360 also works hand in hand with every existing help desk, analytics, commenting, and chat channels, allowing its users to bring external systems like chat, commenting, and analytics straight into their knowledge base. With its powerful features, Document360 becomes the go-to knowledge management platform for thousands of users, making them recognized as one of today's best knowledge management platform.


4.6 User Rating
$25 Price
Authoring tools, Gamification, Mobile apps Features
Bloomfire is an advanced knowledge management software, and it helps businesses of all sizes in various industries. The platform enables users to provide their customers with valuable information. With Bloomfire, you can create content and publish them, browse relevant topics, answer customer questions, and more. Rooting back to the platform's history, Bloomfire established its name in 2010. As a growing company, Bloomfire programs superb technology that simplifies knowledge base processes, making them recognized across multiple businesses and organizations today. As Bloomfire instantly becomes the primary knowledge management platform for various users, the application also becomes recognized as today's best knowledge management software to use. Together with its popularity and remark as one of the best knowledge management, the software also becomes the primary competitor for other knowledge management providers, including Document360, livepro Knowledge Management, Tettra, Confluence, Guru, HappyFox Knowledge Management, Bitrix24 Knowledge Management, Servicenow Knowledge Management, and Zendesk Knowledge Management.


4.4 User Rating
Free Price
Integration, Slack notification, Page requests Features
Tettra is a robust knowledge management software programmed to enable businesses and organizations to distribute knowledge either as a team or as individuals. With a simple interface, Tettra is designed comprehensively as a platform, where users like you can get connected with your customers and share vital information regarding your products and services. What also separates this application from other knowledge management app is it provide robust integrations, including Zapier, GSuite, GitHub, and much more. Established in 2016, Tettra is considered one of the fastest-growing knowledge management software. As a knowledge management provider, the software is currently under the supervision of Andy Cook, CEO. Since its release, the software becomes one of the most preferred platforms for knowledge management, which makes Tettra utilized by thousands of customers worldwide. With its superb recognition for its knowledge management service, Tettra competes as one of the best knowledge management software, together with other applications like Document360, livepro Knowledge Management, Confluence, Knowmax, Bitrix24 Knowledge Management, ServiceNow Knowledge Management, and Zendesk Knowledge Management.


4.4 User Rating
Free Price
Content management, Collaboration, Document storage Features
Confluence is another comprehensive knowledge management software that can either be deployed on-premises or on the cloud for full flexibility. The platform helps companies and organizations by providing them with a unified database where they can research valuable content to get work done. Confluence also offers a flexible and customizable platform, allowing its users to establish solid communication and collaboration. Programmed under Atlassian Corporation Plc, Confluence is another pioneering knowledge management built for knowledge base processes needs. Trusted by more than 60,000+ users worldwide, Confluence becomes one of today's best knowledge management to use. With its popularity among thousands of users, the platform also becomes the primary knowledge management software leading brands and organizations like Twilio, Spotify, Docker, Illumina, and Lufthansa Systems. On top of that, as a knowledge management provider, Confluence becomes one of the highest-earning knowledge management software today, earning $115 million in revenue, under Mark Evans as their CEO.


4.3 User Rating
Free Price
Content Management, Collaboration, Self Service Portal Features
Guru is another knowledge management solution programmed for faster knowledge management processing. The app provides businesses a platform where users can gather information from documents, communications, other apps, and more. The application also offers essential knowledge management features, including content tracking, search capabilities, API access, data synchronization, and so much more. Established in 2013, Guru is one of the growing knowledge management software today. This software is recognized as an all-in-one knowledge management platform, for it unifies business knowledge base and relevant information, under one platform. Guru also gives the easiest access for knowledge management, making the platform trusted across thousands of customers worldwide, including leading brands like Airtable, Slack, Glossier, Squarespace, and Shopify. Guru's remarkable recognition and superb knowledge management feature also make the application rank in the best knowledge management platform, competing with other knowledge management providers like Confluence, Document360, Bitrix24 Knowledge Management, ServiceNow Knowledge Management, Zendesk Knowledge Management, Tettra, Bloomfire, and livepro Knowledge Management.


4 User Rating
$0.20 Price
Content Management, Smart Bots, Decision Trees Features
Branded as another comprehensive knowledge management solution, Knowmax is a smart platform programmed to deliver simplified channel content curation and knowledge base management. This software offers organizations and businesses of all sizes the best solutions to leverage knowledge management, allowing them to create thoroughly-structured knowledgebases that fit their content management requirements. Programmed under Kochartech, Knowmax emerge to streamline knowledge management processes for businesses. Knowmax programs powerful bot tools that create highly intelligent bots that are capable of learning and adapting, allowing users to simplify knowledge management. Since its establishment in 2017, Knowmax has become one of the go-to knowledge management platforms for users, making them recognized as one of today's best knowledge management platform. With its power to tailor the overall structure of its user's knowledge base, Knowmax also becomes one of the most innovative knowledge management software to use, competing with other platforms like Guru, livepro Knowledge Management, HappyFox Knowledge Management, Bitrix24 Knowledge Management, and Servicenow Knowledge Management.

HappyFox Knowledge Management

4.6 User Rating
$29 Price
Live Chat, Integration, Group Contacts, REST API Features
HappyFox Knowledge Management is a cloud-based software solution for businesses of all sizes in varying industries, such as retail, education, media, software, and much more. HappyFox Knowledge Management provides robust functionality that allows users to build a responsive online knowledge base, enabling them to establish better customer relationships. On top of that, the platform offers robust integrations that can quickly connect with customers and other employees to solve queries. Administred under their current CEO, Shalin Jain, HappyFox Knowledge Management has been one of the go-to software for knowledge management across businesses. Since its release, HappyFox Knowledge Management programmed superb technology that simplifies knowledge management that manages both external help pages and internal knowledge through a knowledge base software. Today, with thousands of users that trust HappyFox Knowledge Management, the software becomes one of the best software to use, making them recognized as one of the top competitors for other knowledge management providers like Guru, Knowmax, Confluence, Tettra, and Document360

Bitrix24 Knowledge Management

4.5 User Rating
Free Price
Instant messages, Sales reporting, Ticket management Features
Bitrix24 Knowledge Management is a powerful knowledge management solution from Bitrix24's social enterprise platform. The app provides its users with the best tools and features for knowledge management. On top of that, the Bitrix24 Knowledge Management app provides Wiki functionality wherein all essential information regarding the company’s products and services that employees can use to connect with customers. Plus, with the Idea Management feature, you can enable other employees to get specific projects done. Since its release under Bitrix24, Bitrix24 Knowledge Management has been pioneering the best knowledge management service for businesses. The application has been trusted by millions of customers around the globe, making them recognized as a global leader in providing superb knowledge management. Bitrix24 Knowledge Management competes as one of the best knowledge management provider today, along with other providers like ServiceNow Knowledge Management, livepro Knowledge Management, HappyFox Knowledge Management, Knowmax, Confluence, Document360, Tettra, Zendesk Knowledge Management, and Bloomfire.

Servicenow Knowledge Management

4.4 User Rating
Custom Price
Real-time dashboards, Change management, Performance analytics Features
ServiceNow Knowledge Management is a sophisticated software solution that empowers businesses, both big and small, in several industries. The platform enables users to allocate vital product information, not only to customers but also to other employees as well for more accessibility. With ServiceNow Knowledge Management, you can use its advanced features, including configurable workflows, article versioning, external content search, and more. Recognized as one of the pioneering knowledge management software, ServiceNow Knowledge Management started its service of delivering high-end knowledge management services in 2003. The software becomes the go-to platform for thousands of companies, making the platform one of the best knowledge management software to use. The software's popularity among various users also makes the software trusted by leading brands globally. Today, ServiceNow Knowledge Management becomes the prime competitor for other knowledge management providers, including Zendesk Knowledge Management, Bitrix24 Knowledge Management, HappyFox Knowledge Management, Guru, Confluence, Tettra, and livepro Knowledge Management.