10+ xMatters Alternatives and Competitors
xMatters is another extensive incident management software that responds to the challenges of company incidents. Established in 2000, xMatters pioneers in delivering cloud-based incident management solutions across businesses. With over 650,000+ users worldwide, xMatters is recognized as one of the fastest-growing incident management providers and the best incident management platform to use.
|Logo||Name Sort||Rating Sort||CEO||Pricing Sort||Founded Sort||Revenue Sort||Employees Sort||Location Sort||Reviews Sort||Customers Sort|
|Zendesk Incident Management||Mikkel Svane||N/A||2007|| $194 M|| 3,570+||San Francisco|| 1658+ Reviews|| 150K +|
|Freshservice Incident Management||Girish Mathrubootham||N/A||2010|| $100 M|| 500+||California|| 1587+ Reviews|| 10K +|
|SysAid Incident Management||Sarah Lahav||$1211||2002|| $28.2 M|| 100+|| Israel|| 1658+ Reviews|| 55K +|
|Jira Incident Management||Mike Cannon-Brookes||N/A||2002|| $1.2 B|| 3,616+||Sydney|| 1748+ Reviews|| 135K +|
|BriteCore||Phillip Reynolds||N/A||2009|| $13 M|| 220+|| Springfield|| 1874+ Reviews|| 2.3K +|
|ServiceNow Incident Management||Bill McDermott||N/A||2003|| $4 B|| 11,000+||Santa Clara|| 1658+ Reviews|| 4K +|
|PagerDuty||Jennifer Tejada||N/A||2009|| $84 M|| 524+||San Francisco|| 1958+ Reviews|| 11K +|
|Opsgenie||Berkay Mollamustafaoglu||N/A||2012|| $10 M|| 174+||Boston|| 1658+ Reviews|| 2K +|
|SolarWinds Service Desk||Kevin B. Thompson||$19||2007|| $220 M|| 2,500+||Austin|| 1658+ Reviews|| 300K +|
|xMatters||Troy McAlpin||N/A||2000|| $61 M|| 199+|| San Ramon || 1587+ Reviews|| 650K +|
|Dan Goldberg||Senior Content Marketing Manager||https://www.linkedin.com/in/danielgoldberg|
|Samantha Brown||Senior Director||https://www.linkedin.com/in/samanthambrown|
- Access Control
- Accounting Intergration
- Application Integration
- Assessment Management
- Assignment Management
- CRM Integration
- Business Intelligence
- Sales Enablement
- Sales Force Automation
- Team Collaboration
- Predictive Sales
- Performance Management
- Process Management
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Q & A
Aside from its Free access, xMatters offers three different paid subscriptions that you can pick. You can access xMatters through its Starter plan at $9 per user per month, the Base plan at $39 per user per month, and custom pricing for its Advanced plan. All of xMatter’s subscription plans offer some of its basic features, including global on-call scheduling, shift management, on-call reminders, and mobile iOS and Android access.
Yes. xMatters offers 200+ application integrations that you can use to simplify your incident management processes. xMatters can be integrated with third-party platforms like Google Cloud, Jira Cloud, New Relic AppDynamics, ServiceNow, Zendesk Workflow, Slack, Bitbuckets Pipeline, and so much more.
Yes. xMatters offers global coverage for voice and SMS notifications. This offer supports SMS and voice notifications in countries, such as the United States, Canada, United Kingdom, Australia, and Singapore.
Absolutely! xMatters ensures that you can safely utilize the app, for the platform is committed to maintaining compliance with the highest security standards and privacy regulations. The platform’s Information Security Management System (ISMS) has been inspected and certified against ISO 27001:2013 Information Security Standard. xMatters also has met AICPA SOC 2 Audit Standard.