10+ SolarWinds Service Desk Alternatives and Competitors
SolarWinds is among the top developers and providers of IT infrastructure management solutions. Their goal is to improve all sorts of IT operations regardless of size and scope. SolarWinds wants IT professionals to work in a digital environment that makes their lives easy and nurtures their capabilities. SolarWinds has been around for more than a decade and has built a worldwide customer base.
|Logo||Name Sort||Rating Sort||CEO||Pricing Sort||Founded Sort||Revenue Sort||Employees Sort||Location Sort||Reviews Sort||Customers Sort|
|Zendesk Incident Management||Mikkel Svane||N/A||2007|| $194 M|| 3,570+||San Francisco|| 1658+ Reviews|| 150K +|
|Freshservice Incident Management||Girish Mathrubootham||N/A||2010|| $100 M|| 500+||California|| 1587+ Reviews|| 10K +|
|SysAid Incident Management||Sarah Lahav||$1211||2002|| $28.2 M|| 100+|| Israel|| 1658+ Reviews|| 55K +|
|Jira Incident Management||Mike Cannon-Brookes||N/A||2002|| $1.2 B|| 3,616+||Sydney|| 1748+ Reviews|| 135K +|
|BriteCore||Phillip Reynolds||N/A||2009|| $13 M|| 220+|| Springfield|| 1874+ Reviews|| 2.3K +|
|ServiceNow Incident Management||Bill McDermott||N/A||2003|| $4 B|| 11,000+||Santa Clara|| 1658+ Reviews|| 4K +|
|PagerDuty||Jennifer Tejada||N/A||2009|| $84 M|| 524+||San Francisco|| 1958+ Reviews|| 11K +|
|Opsgenie||Berkay Mollamustafaoglu||N/A||2012|| $10 M|| 174+||Boston|| 1658+ Reviews|| 2K +|
|SolarWinds Service Desk||Kevin B. Thompson||$19||2007|| $220 M|| 2,500+||Austin|| 1658+ Reviews|| 300K +|
|xMatters||Troy McAlpin||N/A||2000|| $61 M|| 199+|| San Ramon || 1587+ Reviews|| 650K +|
|Ludovic Neveu||Software Sales Executive||https://www.linkedin.com/in/lneveu|
|Kellie Mecham||Principal UX Researcher||https://www.linkedin.com/in/kelliemecham|
- Access Control
- Accounting Intergration
- Application Integration
- Assessment Management
- Assignment Management
- Business Intelligence
- CRM Integration
- List Management
- Marketing Automation
- Sales Enablement
- Sales Force Automation
- Performance Management
- Process Management
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Q & A
Yes! New users can get a free trial of SolarWinds Service Desk which is good for 30 days. The free trial lets you experience all of SolarWinds Service Desk’s features and functions for a month. You can get it now on SolarWinds’s website.
SolarWinds Service Desk offers discounts to non-profit organizations, educational or academic institutions, government bodies, and customers who’ll place large-quantity orders. You can inquire about other discounts by contacting SolarWinds’s sales representatives. You may also ask how much is the value of their discounts.
When your 30-day free trial is about to end, SolarWinds will offer you to upgrade to their paid subscriptions. If you accept the offer, all the progress and data you’ve made in your free trial will carry over to your paid subscription. If otherwise, your account will automatically be disabled once your trial expires.
Service Desk’s contract lasts for a year. That said, renewing your Service Desk subscription happens yearly. However, that doesn’t mean you can upgrade or downgrade your subscription plan. You can do so at any time by contacting your account representative.