10+ BriteCore Alternatives and Competitors



9.1 User Rating
$13 M Revenue
220+ No of Employees
2009 Founded
SaaS Industry
Incident Management Software Category
Phillip Reynolds CEO

BriteCore is a software company that was co-founded in 2009 by CEO Phillip Reynolds and Chris Reynolds. Their goal is to structure solutions that solve the most complex problems plaguing many businesses. BriteCore is a company that’s willing to openly collaborate with their clients and build win-win situations and outcomes.


Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Zendesk Incident Management Zendesk Incident Management 9.5 Mikkel Svane N/A 2007 $194 M
San Francisco 1658+ Reviews
150K +
Freshservice Incident Management Freshservice Incident Management 9.4 Girish Mathrubootham N/A 2010 $100 M
California 1587+ Reviews
10K +
SysAid Incident Management SysAid Incident Management 9.3 Sarah Lahav $1211 2002 $28.2 M
1658+ Reviews
55K +
Jira Incident Management Jira Incident Management 9.2 Mike Cannon-Brookes N/A 2002 $1.2 B
Sydney 1748+ Reviews
135K +
BriteCore BriteCore 9.1 Phillip Reynolds N/A 2009 $13 M
1874+ Reviews
2.3K +
ServiceNow Incident Management ServiceNow Incident Management 9 Bill McDermott N/A 2003 $4 B
Santa Clara 1658+ Reviews
4K +
PagerDuty PagerDuty 8.9 Jennifer Tejada N/A 2009 $84 M
San Francisco 1958+ Reviews
11K +
Opsgenie Opsgenie 8.8 Berkay Mollamustafaoglu N/A 2012 $10 M
Boston 1658+ Reviews
2K +
SolarWinds Service Desk SolarWinds Service Desk 8.7 Kevin B. Thompson $19 2007 $220 M
Austin 1658+ Reviews
300K +
xMatters xMatters 8.6 Troy McAlpin N/A 2000 $61 M
San Ramon
1587+ Reviews
650K +

Key Employees

Glenn WeinsteinGlenn WeinsteinChief Customer Officerhttps://www.linkedin.com/in/glenn-weinstein-460a9
John DaviJohn DaviChief Product Officerhttps://www.linkedin.com/in/johndavi
Svetlana BronshteynSvetlana BronshteynProduct Leaderhttps://www.linkedin.com/in/svetlana-bronshteyn


“ BriteCore Configuration ”

9/10 (overall) - Chris G
  • From a configuration point-of-view, BriteCore is well suited to address the needs of most types of insurance products.
  • It is quick & easy to build the product, as configuration changes can be tested immediately.
  • The product is currently not meta-data driven, which complicates the maintenance of each product.
  • Options within drop-downs and naming conventions of coverages are referenced via their description; if descriptions are updated, all integration points referencing these descriptions must be updated.

“ With a software platform at the business level created with the most modern technology. ”

7/10 (overall) - Adelaida M
  • It has excellent benefits that adapt to the work of each person from home, with a truly committed staff, which gives confidence to the client for transparent and honest communication.
  • Very well positioned in the market with respect to its cost.
  • Your platform is a little outdated and makes the client redirect the product at times did not meet my expectations because I thought it was more based on the services and the needs of customers.
  • We need more ideas to grow our personal projects.

“ Efficient, flexible, and great support! ”

8/10 (overall) - Brooke B
  • One of the best things about BC is the ability of the support team to help work through issues that raise up.
  • They’re always prompt and make it incredibly easy to fix.
  • There are little quirks that pop up occasionally.
  • Unnecessary or inconsistent. But this typically doesn’t affect functionality.


  • Access Control
  • Analytics
  • Accounting Intergration
  • Application Integration
  • Assessment Management
  • Billing & Invoicing
  • Campaign Analysis
  • Business Intelligence
  • List Management
  • Marketing Automation
  • Sales Enablement
  • Sales Force Automation
  • Security
  • Performance Management
  • Process Management

Images & Videos

Q & A

Q. How can I request a demo of BriteCore?

It’s easy and quick to request a demo of BriteCore. Just go to BriteCore’s official website and look for the “Request a Demo” button. Once you’re in, you’ll see a request form. Fill it up with all the required entries and click “Request a Meeting.”

Q. Is BriteCore a cloud-based software?

Yes, BriteCore is a secure cloud-based software. All the data and information you’ll store on BriteCore will be saved in its cloud-based server. They’ll be protected from hackers, malware, and other unauthorized third-party entities. BriteCore is also easy and convenient to integrate into your business’ system.

Q. What are the available integrations in BriteCore?

BriteCore is partnered with other solutions providers and vendors. BriteCore’s platform and their partners’ platforms can be integrated with each other. Here are some of BriteCore’s integrations: 

  • Alacriti Orbipay
  • BB&T
  • CoreLogic
  • Dropbox
  • Google Drive
  • HazardHub
  • Lexis Nexis
  • Mass Printing
  • PNC
  • Quickbooks
  • Stripe
  • Verisk ISO
Q. Do BriteCore's developers continuously release updates?

Yes, BriteCore is maintained by its developers with a continuous update process. They add new features and fix issues regularly to optimize the user experience. With that said, BriteCore isn’t plagued with bugs and other issues. Users will have little to no problems operating it.