Browse
CRMDatabase ManagementProject ManagementERPExpense ManagementMarketing AutomationAccountingCustomer ServiceBusiness IntelligenceMarketing Resource ManagementContent ManagementSales ManagementInventory managementEmail MarketingPayment ProcessingE-Signature SoftwareContract Management SoftwareCybersecurity SoftwareCMMSLead ManagementBusiness Process ManagementCorporate Performance ManagementCustomer Engagement SoftwareEnterprise Architecture SoftwareBrand Management SoftwareChange Management SoftwareLead Generation SoftwareVideo SharingWorkforce ManagementDocument Management SoftwareReporting SoftwareBilling And Invoicing SoftwareEnterprise Asset ManagementNetwork Security SoftwareData Analytics SoftwareQuality Management SoftwareWeb Conferencing SoftwareWeb Design SoftwareSEO SoftwareData Quality SoftwareRisk Management SoftwareFacility Management SoftwareHelp Desk SoftwareSocial Media Management SoftwareSales Performance ManagementSales Forecasting SoftwareDigital Asset Management SoftwareSupply Chain ManagementFile Sharing SoftwareCPQ SoftwarePartner Management SoftwareEmail Signature SoftwareMarketing Attribution SoftwareCustomer Experience SoftwareBudgeting SoftwareAudit SoftwareHR SoftwareEHS SoftwareKnowledge Management SoftwarePresentation SoftwareVPNWebsite Monitoring SoftwarePR SoftwareMarketing Analytics SoftwareProposal SoftwarePayroll SoftwareIdentity And Access ManagementTask Management SoftwareWeb Analytics SoftwareBusiness Plan softwareArtificial Intelligence SoftwarePhoto EditingVideo EditingVideo Hosting WebsitesDocument Creation SoftwareData Virtualization SoftwareRequirements Management SoftwareVector Graphics SoftwareAfter Effects SoftwareBoard Management SoftwareBusiness Activity Monitoring SoftwarePolicy Management SoftwareOperational Risk Management SoftwareEquipment Maintenance SoftwareProject Portfolio ManagementBusiness Management SoftwareCorporate LMSInternal Communications SoftwareBenefits Administration SoftwareTime Tracking SoftwareTalent Management SoftwareEmployee Scheduling SoftwareEmployee Performance ManagementEmployee Engagement SoftwareVideo Interviewing SoftwareApplicant Tracking SoftwareContact Management SoftwareEmployee Recognition SoftwareEmployee Feedback SoftwareOnboarding SoftwareEmployee Training SoftwareBackground Check SoftwareRecruiting Software360 Degree Feedback SoftwareAttendance Tracking SoftwareEmployee Monitoring SoftwareHR Analytics SoftwareReference CheckWhistleblowing SoftwareSubscription Management SoftwareFraud Detection SoftwareData Loss PreventionInfluencer MarketingReferral MarketingCompensation Management SoftwareProcurement SoftwareDecision Making SoftwareMind Mapping SoftwareComplaint Management SoftwareEnterprise Feedback ManagementEmployee Management SoftwareHCM SoftwareAbsence ManagementMeeting Management SoftwareProduct Lifecycle Management SoftwareEnterprise Search SoftwareData Visualization SoftwareMulti-level MarketingRFP SoftwareIncident Management SoftwareDevOps SoftwareDatabase Security SoftwareExit Interview Management SoftwareInterview SchedulingPEO SoftwareSocial Media Monitoring SoftwareChatbots SoftwareRecruiting Automation SoftwareStaffing SoftwareWorkload AutomationFinancial ManagementBusiness Continuity ManagementSocial Media AnalyticsEndpoint Security SoftwareEnterprise Content ManagementCustomer Communication ManagementProduct Management SoftwareHR Case ManagementNetwork ManagementMaster Data ManagementRemote Support SoftwareClient Portal SoftwareHR Service Delivery SoftwareElectronic Data InterchangePerformance Appraisal SoftwareReference ManagementScreen Sharing SoftwareScreen Recording SoftwareContract Lifecycle ManagementQuote ManagementDirect Mail Automation SoftwareBudgeting and Forecasting SoftwareDevOps SoftwareBackup SoftwareEvent Stream Processing SoftwareBid Management SoftwareBig Data Processing and Distribution SoftwareRestaurant POS SystemField Service Management SoftwareEndpoint Detection & Response SoftwareRobotic Process Automation SoftwareFleet Management SoftwareCustomer Data Platform SoftwareEquity Management SoftwareWireframing SoftwareData Governance SoftwareProperty Management SoftwareMobile Marketing SoftwareData Science and Machine Learning PlatformData Privacy Management SoftwareAPI Management SoftwareSales Engagement SoftwareProduct Reviews SoftwareSoftware Composition Analysis SoftwareSales Enablement SoftwareSoftware-Defined Perimeter SoftwareLIMS SoftwarePatient Relationship ManagementEndpoint Management SoftwareServer Backup SoftwareTravel Management SoftwareIoT Security SoftwareProcess Mining SoftwareAnalytics Platforms SoftwareData Replication SoftwareEnterprise Wiki SoftwareBusiness Instant Messaging SoftwareApplication Performance MonitoringVideo CMS SoftwareConversation Intelligence SoftwareContact Center Operations SoftwareRelational DatabasePrototyping SoftwareFeature Management SoftwareMarketplace SoftwareNetwork Traffic Analysis SoftwareCloud Access Security Broker SoftwareAI Writing AssistantPricing SoftwareProduct AnalyticsContinuous Delivery SoftwareMobile Development Platforms SoftwareMobile Application Management SoftwareIT Asset Management SoftwareEmail SoftwareOptical Character Recognition SoftwareDigital Adoption Platform SoftwareEmergency Notification SoftwareScreen and Video Capture SoftwareField Sales SoftwareAuto Dialer SoftwareContract Analytics SoftwareSales Analytics SoftwareAI Sales Assistant SoftwareAttribution SoftwareDigital Signage SoftwareMarketing Automation SoftwareMarket Intelligence SoftwarePop-Up Builder SoftwarePrint Fulfillment SoftwareApp Store Optimization SoftwareConsumer Video Feedback SoftwareCompetitive Intelligence Tools SoftwareAffiliate SoftwareConversational Marketing SoftwareDigital Analytics SoftwareEmail Deliverability SoftwareEmail Testing SoftwareMobile Attribution SoftwareSweepstakes SoftwareSMS Marketing SoftwareTag Management SoftwareServicesAccounting ServicesSocial Media AdvertisingData SecurityEmail SecurityBookkeepingInbound MarketingLegal ServicesBusiness Travel ManagementInternational PEORevenue OperationsVirtual ReceptionistWin-Loss AnalysisApplication SecurityEndpoint SecurityIncident ResponseIoT SecurityHR Services ProvidersInternet Service ProvidersManaged Print ServicesManagement Consulting ProvidersNonprofit Consulting ProvidersOutsourced Sales ProvidersSales Consulting ProvidersSales Training ProvidersCloud ServicesIaaS ProvidersCloud HostingCloud MigrationThreat IntelligencePayroll ServicesBackground CheckManagement ConsultingHR ServicesIT Compliance ServicesMerchant ServicesOnline PaymentCloud ComputingIdentity Theft ProtectionQuality AssuranceMaster Data ServicesThreat HuntingTax ServicesAuditing ServicesCredit MonitoringNetwork SecurityEmail Marketing ServicesVPN ServicesRemote DesktopDomain RegistrationCloud StorageHR OutsourcingRide SharingCarpoolingFood DeliveryGrocery DeliveryDog Food DeliveryDog WalkingPet TransportAirlines ServicesKeto Meal DeliveryVegan Meal DeliveryDigital MarketingMusic StreamingDomestic US AirlinesSocial NetworkingDomestic Dubai AirlinesPlant DeliveryMeat DeliveryMeal Kit DeliveryCheapest Meal DeliveryBaby Food DeliveryPet GroomingPet SittingSports StreamingGame StreamingWeb HostingOnline TutoringPhoto PrintingBabySittingCommercial CleaningWeb Design ServicesDirect Mail ServicesConference CallWine DeliveryAnime StreamingEmail EncryptioneCommerce FulfillmentCoffee SubscriptionCredit RepairFrozen Meal DeliveryHealthy Meal DeliveryGluten Free Meal DeliveryPet AdoptionWebsite Monitoring ServicesInstagram GrowthInternational Money TransferTranscription ServicesContent WritingTelemarketingWordpress MaintenanceVirtual OfficeTranslation ServicesMarket ResearchContent EditingMarketing AnalyticsSchool Lunch DeliveryOutsourced Customer SupportLong Distance MovingJunk RemovalOnline Flower DeliveryCloud BackupPhoto BookOnline FaxSocial Media MarketingPacking ServicesAudioBookPhoto ScanningFile HostingMedical BillingPress Release DistributionPlant Delivery ServicesAnswering ServicesDissertation WritingText Message MarketingAlcohol DeliveryResume WritingPush Notification ServicesAward BookingWebsite SecurityContent MarketingFile Sharing ServicesHotel BookingVirtual AssistantCloud GamingProxy ServicesBook PromotionLaundry DeliveryCybersecurity ServicesOnline Interior DesignPlant Based Meal DeliveryMilk DeliveryPest ControlProduce DeliveryVitamin SubscriptionPersonal FinanceLead GenerationData EntryWeb ScrapingTransactional EmailMusic DistributionBack Office OutsourcingPhoto RetouchingCredit Card ProcessingBusiness VPNCloud Log ManagementBirthday Cake DeliveryOn-Hold MessagingEmail VerificationLawn CareHome CareData RecoveryNanny-PayrollTax PreparationTenant ScreeningCar SubscriptionLive TV StreamingBill NegotiationWhole30 Meal DeliveryBusiness PhoneOnline FramingMedical TranscriptionSeafood DeliveryPrescription DeliveryDiabetic Meal DeliveryRoommate FinderOnline Will MakersRPAOnline TherapyOnline MasteringIT Infrastructure ManagementFacebook Ad ManagementReputation ManagementWebsite Defacement MonitoringCredit CounselingOnline Business Card PrintingChurch PayrollDisaster RecoveryPaleo Meal DeliveryIT ManagedBulk Text MessageSMTP Service ProvidersData Loss Prevention ServicesVoIP ServicesNotary ServicesIdentity VerificationBulk EmailOnline LegalLow Carb Meal DeliveryManaged Security Service ProvidersOnline IncorporationFactoring ServicesWordPress HostingInfrastructure MonitoringMDR ServicesHelp Desk OutsourcingSales TrainingFreight ForwardingCoWorking SpacesPrepared Meal DeliveryPropane DeliveryCall CenterCollection AgencyFruit Basket DeliveryInterview CoachingMusic PromotionScreenplay CoverageCloud MiningEmail Service ProvidersMobile App TestingLLC ServicesPerformance TestingStaffing ServicesCRM ConsultingBranding ServicesVideo ProductionPublic RelationsSales and Marketing AlignmentAt Home BeautyClothing RentalComposting ServicesHome OrganizationClosed CaptioningStaff AugmentationData GovernanceStock PickingResidential VoIPCloud ManagementPeople Search FinderEcommerce Website DesignHome InspectionFleet ManagementSEO ServicesTelemedicineOrganic Meal DeliveryPet MemorialPet BoardingManaged Live ChatData AnalyticsEnterprise Cloud BackupDDoS ProtectionOnline Check OrderingProduct DesignHouse CleaningVirtual MailboxTruck RentalCar RentalSecure EmailEssay WritingStreaming ServiceSmall Business PhoneManaged ITCommunications OutsourcingMedical CollectionIT Asset DisposalConsulting and AdvisoryCybersecurity ConsultingProduct ImplementationDocument DestructionDesktop OutsourcingCustomer Success TrainingDocument ScanningRecords StorageHealthcare StaffingEvent ManagementMarketing Automation Consulting ProvidersIT OutsourcingVulnerability AssessmentInterpretationLocalizationEmail HostingUCaaS ProvidersDedicated Server Hosting ProvidersCDN ProvidersPodcast Hosting ProvidersColocation Service ProvidersVPS HostingEcommerce Hosting ProvidersLinux Web HostingUsenet ProvidersBusiness Email Service ProvidersPet Insurance ProvidersTravel InsuranceFiber Internet ProvidersTrade Show Display ProvidersWedding Photo Book ProvidersSaaS

10+ Servicenow HR Case Management Alternatives and Competitors

Servicenow HR Case Management

4.6 User Rating
$346 M Revenue
11000+ No of Employees
2003 Founded
SaaS Industry
HR Case Management Category
Bill McDermott CEO
Overview

ServiceNow is a company that develops digital workflows and delivers them to HR teams, IT experts, and business professionals. Their goal is to improve buyer-seller and employee-employer relationships with their platform that provides connectivity. ServiceNow empowers customers and employees to be open and have a say in improving their experience. For over 15 years, their platform has helped countless organizations.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Ultipro Case Management 4.8 Scott Scherr $600 1993 $2 M 5144+ Weston 1777+ Reviews 6600+
Dovetail Software 4.7 Stephen Lynn $549 1995 $5 M 28+ Austin 1784+ Reviews 521+
Neocase 4.7 Didier Moscatelli $100 2000 $40 M 211+ La Garenne-Colombes 1658+ Reviews 5999997+
Cherwell 4.5 Sam Gilliland $150 2004 $130 M 620+ Colorado Springs 1698+ Reviews 5500+
Hracuity HR Case Management 4.5 Deborah Muller Custom 2006 $6 M 30+ Florham Park 1987+ Reviews N/A
Workday Case Management 4.4 Aneel Bhusri Custom 2005 $2.8 B 12500+ California 1987+ Reviews 3200+
PeopleDoc HR Case Management 4.4 Jonathan Benhamou Custom 2007 $17 M 218+ New York 1847+ Reviews 6600+
PMG Platform 4.2 George Popstefanov $2000 2010 $102 M 300+ Texas 1987+ Reviews 2000+
i-Sight 4.3 Joe Gerard Custom 1999 $31 M 54+ Ottawa 1784+ Reviews 2700+
LBi Software 4.3 Richard Teed Custom 2007 $25 M 200+ Melville 1874+ Reviews N/A

Key Employees

Image Name Designation Email ID Twitter Linkedin
Binoy G. AVP N/A N/A https://www.linkedin.com/in/binoyg
Gretchen Alarcon VP N/A N/A https://www.linkedin.com/in/gretchenalarcon
Roni Fontaine Director N/A N/A https://www.linkedin.com/in/ronifontaine

Reviews

“ ServiceNow as a Service Desk solution and more! ”

4/5 (overall) - Tomas H
Pros:
  • I’m absolutely in love with this product. Having used multiple service desk solutions in the past, this has been the best.
  • We use ServiceNow to not only act as our Service Desk for IT ticketing, but also in multiple departments across the organization.
Cons:
  • The only thing that I dislike is almost a moot point now. Originally we signed on for the “Express” version.
  • Well that version was discontinued, and SN was gracious in upgrading us to the Enterprise version for free, however, the “Discovery” module was not upgraded. This has caused a few issues.

“ Best Enterprise Solution application beyond ITSM ”

4.5/5 (overall) - Alok A
Pros:
  • Best support team from servicenow available 24*7.
  • Free instance available for developers to enhance their skills and lot of training material available from Servicenow.
Cons:
  • I don’t have anything to tell.
  • What I don’t like, only thing is costing is little bit high but that also compensated when you are having an application like this.

“ Most Effective Way to Manage Work ”

4/5 (overall) - Giles P
Pros:
  • ServiceNow Now Platform offers many great features and benefits. What I like most about the ServiceNow Now Platform it allows me to effectively and efficiently manage work flows and tasks.
  • The platform is easily customizable to one’s preferences and companies interests.
Cons:
  • Everything isn’t perfect and I believe ServiceNow Now Platform does need improvement.
  • The downside to the software is the customer support turnaround.  It takes some time to receive a solution or a response to a request due to the lengthy channel of administrator roles.

Features

  • Access Control
  • Analytics
  • Accounting Integration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • CRM Integration
  • List Management
  • Marketing Automation
  • Sales Enablement
  • Sales Force Automation
  • Security
  • Performance Management
  • Process Management

Images & Videos

Q & A

Does ServiceNow have a demo?

Yes. You can get a demo of ServiceNow from its official website. It’s for free and you only need to create a ServiceNow account to get it. You can explore all of its features or watch video tutorials on how to operate it. Get the demo now.

Will our data be safe in ServiceNow?

Yes, your data will be 100% safe in ServiceNow. ServiceNow is compliant with the General Data Protection Regulation (GDPR). It’s a European Union law that enforces strict data privacy and protection. Other than that, ServiceNow also has the following data security certifications:

  • ISO 27001
  • ISO/IEC 27018
  • SSAE SOC Type 1 and 2
  • FedRAMP

Where are the offices of ServiceNow?

ServiceNow’s main office is located in Santa Clara, California. But they also have offices in other states and countries. They have offices in Canada, Brazil, Mexico, Europe, Middle East, Africa, and the Asia Pacific. This shows that ServiceNow has a worldwide reach in the SaaS market.

When is ServiceNow's customer support team available?

ServiceNow’s customer support team is available at any time. They’re active 24/7 to respond to customer inquiries and issues immediately. You can call them or email them if you have any concerns or questions.

Alternatives

saas