10+ Cherwell Alternatives and Competitors



9.1 User Rating
$130 M Revenue
620+ No of Employees
2004 Founded
SaaS Industry
HR Case Management Category
Sam Gilliland CEO

Cherwell is a software company that provides business solutions for achieving goals and empowering professionals. They have been successfully doing that since 2004. Cherwell has received numerous awards and recognitions for solving business challenges, including the HR case management field. To this day, Cherwell is still going strong and will continue to provide top-tier solutions for their clients.


Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Ultipro Case Management Ultipro Case Management 9.5 Scott Scherr $600 1993 $2 M
Weston 1777+ Reviews
6.6K +
Dovetail Software Dovetail Software 9.4 Stephen Lynn $549 1995 $5 M
Austin 1784+ Reviews
521 +
Neocase Neocase 9.4 Didier Moscatelli $100 2000 $40 M
La Garenne-Colombes
1658+ Reviews
6M +
Servicenow HR Case Management Servicenow HR Case Management 9.3 Bill McDermott N/A 2003 $346 M
Santa Clara 1888+ Reviews
6.2K +
Cherwell Cherwell 9.1 Sam Gilliland $150 2004 $130 M
Colorado Springs
1698+ Reviews
5.5K +
Hracuity HR Case Management Hracuity HR Case Management 9 Deborah Muller N/A 2006 $6 M
Florham Park
1987+ Reviews
Workday Case Management Workday Case Management 8.9 Aneel Bhusri N/A 2005 $2.8 B
California 1987+ Reviews
3.2K +
PeopleDoc HR Case Management PeopleDoc HR Case Management 8.8 Jonathan Benhamou N/A 2007 $17 M
New York 1847+ Reviews
6.6K +
LBi Software LBi Software 8.7 Richard Teed N/A 2007 $25 M
1874+ Reviews
i-Sight i-Sight 8.6 Joe Gerard N/A 1999 $31 M
Ottawa 1784+ Reviews
2.7K +



Key Employees

Robb CorduckRobb Corduckhttps://www.linkedin.com/in/robb-corduck-5461bb
Daniel MorganDaniel Morganhttps://www.linkedin.com/in/danielmorganjr
Jason H.Jason H.Senior Solution Engineerhttps://www.linkedin.com/in/jasonhopwood


“ Very cutomizable, and no coding! ”

7/10 (overall) - Chris M.
  • Very customizable, and no coding!
  • Easy to use
  • It’s a bit buggy.
  • There are some quirks that require adjustments

“ The best way to manage inventory and tasks. ”

8/10 (overall) - Clayton A.
  • I like this program has a customizable interface that shows our team a consistent track of our progress.
  • I like that we are able to search all tickets that have been created anywhere on our team for easy reference.
  • I dislike that, at times, certain tickets really require me to fill out a specific piece of information before saving the ticket.
  • While it depends on the major service that I select, it can slow down the entire team by making us manually fill out this at a certain time.

“ Very effective ticketing system ”

8/10 (overall) - Douglas F.
  • Customization of searches.
  • Use of an SQ-like search format to build queries that can then be saved and reused
  • Requires some level of training in order to increase personal customization.
  • Occasionally have multiple people working on the same tickets, so some tickets get resolved with ineffective solutions while others are working on them. Reporting requires some effort to access.


  • Access Control
  • Analytics
  • Accounting Intergration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Billing & Invoicing
  • Business Intelligence
  • CRM Integration
  • Collaboration Tools
  • List Management
  • Marketing Automation
  • Team Collaboration
  • Performance Management
  • Process Management

Images & Videos

Q & A

Q. What languages does Cherwell support?

Unfortunately, Cherwell currently only supports five languages. It supports English, French, German, Portuguese, and Spanish. But maybe sometime in the future, Cherwell will support more languages, specifically those from Asian countries. But despite its limited supported languages, Cherwell makes up for it by providing effective solutions.

Q. Can we request a live demo of Cherwell?

Yes. Conducting a live demo is one of Cherwell’s ways of introducing their software to new users. You can request a live demo anytime on Cherwell’s website. The live demo is for free. You just need to submit your personal info and basic company info to schedule a demo.

Q. What are the other solutions that Cherwell provides?

Other than solutions for HR case management, Cherwell also provides other solutions that can greatly benefit a business or organization. Here are the other solutions Cherwell offers: 

  • IT Asset Management
  • IT Service Management
  • Facilities Management
  • Enterprise Service Management
  • Project Management
  • Portfolio Management
  • Security Management
Q. Does Cherwell have customizable dashboards?

Yes, Cherwell has customizable dashboards where you can monitor HR trends and metrics. You can tailor-make the dashboards based on how you want to view HR data and information. The dashboards have high-quality visual tools that interpret data effectively.