10+ TeamSupport Helpdesk Alternatives and Competitors
TeamSupport Helpdesk is renowned as a leading B2B helpdesk solution that provides flexible and easy to use customer support management. This software’s goal is to provide robust features for every business’s support team for a fast and easier way to deliver an exceptional business-customer relationship management experience. On top of the app’s high-level helpdesk service efficiency, this software also has firm integration to several apps like Slack, Salesforce, HubSpot, Oracle, Jira, and more. Programmed to build stronger B2B customer relationships, TeamSupport Helpdesk has been providing its high-end customer support service since 2008. TeamSupport innovative in delivering SaaS application that goes beyond traditional customer support technology, while ensuring the most affordable pricing options for businesses of all sizes. With the application’s all-in-one helpdesk and customer support management capabilities, the platform becomes the primary platform for thousands of users worldwide, which includes leading brands like NBA, American Lung Association, Fujifilm, Comcast, and Renesas. Moreover, TeamSupport Helpdesk is also branded as one of the leading help desk solution providers, together with other platforms like Livechat Helpdesk, HappyFox Helpdesk, Intercom Helpdesk, Zoho Desk Helpdesk, and Spiceworks.
|Logo||Name Sort||Rating Sort||CEO||Pricing Sort||Founded Sort||Revenue Sort||Employees Sort||Location Sort||Reviews Sort||Customers Sort|
|Zendesk Helpdesk||Mikkel Svane||$5||2007|| $598 M|| 3,570+||San Francisco|| 5000+ Reviews|| 150K +|
|Liveagent Helpdesk||Viktor Zeman||N/A||2004||N/A|| 50+|| Bratislava|| 1788+ Reviews|| 2.8K +|
|Freshdesk Helpdesk||Girish Mathrubootham||N/A||2003|| $100 M|| 2,000+||California|| 4600+ Reviews|| 150K +|
|Zoho Desk Helpdesk||Sridhar Vembu||$13||1996|| $600 M|| 9,100+||Chennai|| 3000+ Reviews|| 30M +|
|Intercom Helpdesk||Eoghan McCabe||$87||2001|| $150 M|| 1,000+||California|| 1874+ Reviews|| 10K +|
|HappyFox Helpdesk||Shalin Jain||$29||2011|| $11.5 M|| 110+||California|| 2900+ Reviews||N/A|
|Spiceworks||Jay Hallberg||N/A||2006|| $80 M|| 390+||Texas|| 3500+ Reviews||N/A|
|Livechat Helpdesk||Mariusz Cieply||$19||2002|| $34 M|| 200+||Poland|| 1887+ Reviews|| 30K +|
|HubSpot Service Hub||Brian Halligan||$35||2006|| $203.6 M|| 3,500+||Cambridge|| 3900+ Reviews|| 78.7K +|
|SysAid Helpdesk||Sarah Lahav||N/A||2002|| $28.2 M|| 100+|| Airport City|| 1787+ Reviews|| 55K +|
- Access Control
- Accounting Intergration
- Assessment Management
- Business Intelligence
- CRM Integration
- Campaign Analysis
- Collaboration Tools
- Collaborative Workspace
- Email Distribution
- Team Collaboration
- Predictive Sales
- Marketing Automation
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Q & A
TeamSupport Help Desk has two help desk pricing plans to fit your help desk needs. The application offers you its Support Desk plan, which costs $50 per agent per month, and Enterprise plan starting at $65 per agent per month. TeamSupport Help Desk also offers a private cloud, which provides customized onboarding and training, specialized dedicated support, and global hosting options.
TeamSupport Help Desk’s ticket management offers you rich features that would simplify your ticket management. The application’s ticket management provides you custom fields, statuses, and properties, phone-to-ticket, email-to-ticket, conditional custom fields, ticket automation and workflows, mobile agent tools, and so much more.
When it comes to the deployment process of TeamSupport to your system, the average time to get the application running takes at about two weeks or less. However, so that you can get first-hand access to how the application works, it’s recommended to start with TeamSupport’s basic setup.
TeamSupport Help Desk also delivers highly scalable and customizable options when it comes to its help desk service. You have the freedom to adjust the number of users you require, as well as the services and tools that you require while your team grows. Nevertheless, TeamSupport’s customer support is always on-the-go if instances wherein you need immediate changes upon using the TeamSupport Help Desk software.