10+ Liveagent Helpdesk Alternatives and Competitors
Branded as an award-winning helpdesk software, LiveAgent Helpdesk doesn’t need a flashy introduction anymore. LiveAgent Helpdesk simply provides a top-notch omnichannel inbox, real-time live chat, built-in call center, and a customer service portal for businesses. With more than 40+ integrations and wide accessibility for iOS and Android, LiveAgent Helpdesk can truly give out the best helpdesk solution for every business operation. Established in 2004, LiveAgent Helpdesk focused on providing helpful customer relationship solutions, which could transform businesses. With more than 2,800 customers that trust LiveAgent Helpdesk, the platform competes as one of the best help desk software for businesses, along with other platforms like TeamSupport Helpdesk, HubSpot Service Hub, Spiceworks, Intercom Helpdesk, Freshdesk Helpdesk, Zendesk Helpdesk, and Zoho Desk Helpdesk. Today, LiveAgent Helpdesk continuously grows as a company, as the platform currently earns $3.6 million in revenue, with 50+ professional employees, under their CEO Viktor Zeman.
|Logo||Name Sort||Rating Sort||CEO||Pricing Sort||Founded Sort||Revenue Sort||Employees Sort||Location Sort||Reviews Sort||Customers Sort|
|Zendesk Helpdesk||Mikkel Svane||$5||2007|| $598 M|| 3,570+||San Francisco|| 5000+ Reviews|| 150K +|
|Liveagent Helpdesk||Viktor Zeman||N/A||2004||N/A|| 50+|| Bratislava|| 1788+ Reviews|| 2.8K +|
|Freshdesk Helpdesk||Girish Mathrubootham||N/A||2003|| $100 M|| 2,000+||California|| 4600+ Reviews|| 150K +|
|Zoho Desk Helpdesk||Sridhar Vembu||$13||1996|| $600 M|| 9,100+||Chennai|| 3000+ Reviews|| 30M +|
|Intercom Helpdesk||Eoghan McCabe||$87||2001|| $150 M|| 1,000+||California|| 1874+ Reviews|| 10K +|
|HappyFox Helpdesk||Shalin Jain||$29||2011|| $11.5 M|| 110+||California|| 2900+ Reviews||N/A|
|Spiceworks||Jay Hallberg||N/A||2006|| $80 M|| 390+||Texas|| 3500+ Reviews||N/A|
|Livechat Helpdesk||Mariusz Cieply||$19||2002|| $34 M|| 200+||Poland|| 1887+ Reviews|| 30K +|
|HubSpot Service Hub||Brian Halligan||$35||2006|| $203.6 M|| 3,500+||Cambridge|| 3900+ Reviews|| 78.7K +|
|SysAid Helpdesk||Sarah Lahav||N/A||2002|| $28.2 M|| 100+|| Airport City|| 1787+ Reviews|| 55K +|
|Jana Kavuličová||Sales representative||https://sk.linkedin.com/in/jana-kavuli%C4%8Dov%C3%A1-09b4a437|
|Martin Pullmann||Integration Specialist||https://sk.linkedin.com/in/martin-pullmann-84545465|
|Matej Kukucka||Head of Marketing||https://sk.linkedin.com/in/matejkukucka|
- Access Control
- Accounting Intergration
- Application Integration
- Billable Hours Tracking
- Campaign Analysis
- CRM Integration
- Collaboration Tools
- Collaborative Workspace
- Sales Force Automation
- Team Collaboration
- Performance Management
- Predictive Sales
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Q & A
LiveAgent has three different plans that you can get started with, which is the Ticket plan, Ticket + Chat plan, and All-Inclusive plan. Each of LiveAgent Helpdesk’s plan varies in terms of their pricing and use, so you may choose to pick the Ticket plan at $15 per agent per month, the Ticket + Chat plan at $29 per agent per month, or the All-Inclusive plan starting $39 per agent per month.
Yes! LiveAgent Helpdesk also has its free version that offers you unlimited access to its basic tools and features. With LiveAgent Helpdesk’s free version, you can now enjoy ticket history for seven days, e-mail ticketing, live chat, and call-center support. For the trial access, on the other hand, it starts with the All-inclusive plan, which gives you access to all LiveAgent features for 14 days.
When it comes to payment methods, LiveAgent Helpdesk accepts all major credit cards, such as Mastercard, VISA, Diners, and American Express. The application also currently accepts payments through the PayPal app; however, if you wish to use another payment method, you can contact LiveAgent Helpdesk’s customer support today at firstname.lastname@example.org.
So that LiveAgent Helpdesk can provide you the best, fast, and efficient service, all of your account data are held into the closest data center according to your location. Currently, LiveAgent Helpdesk has data centers in Newark and Dallas, USA; London, UK; Frankfurt, Germany; and Bratislava, Slovakia. Additionally, all of the essential data for European customers are located in one of LiveAgent’s European data centers and are GDPR compliant.