10+ Best Alternatives to Help Desk Software in 2024

As a relational individual, interaction has been our primary avenue to establish a connection. This process goes to every engagement we opt to deal with, whether on personal or business-matter. Focusing on the business side, fundamentally, we interact to gain potential customers. Hence, customer interaction through ticket management or help desk is an essential tool for every business operation. Read More

Top Alternatives for Help Desk Software

  1. #1Spiceworks
  2. #2SysAid Helpdesk
  3. #3HubSpot Service Hub
  4. #4Liveagent Helpdesk
  5. #5Intercom Helpdesk
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No. Logo Name Website Rating Pricing Reviews
1 Spiceworks Visit Now 4.6 $0 3500+ Reviews
2 SysAid Helpdesk Visit Now 4.5 Custom 1787+ Reviews
3 HubSpot Service Hub Visit Now 4.5 $35 3900+ Reviews
4 Liveagent Helpdesk Visit Now 4.8 $0 1788+ Reviews
5 Intercom Helpdesk Visit Now 4.6 $87 1874+ Reviews
6 Livechat Helpdesk Visit Now 4.6 $19 1887+ Reviews
7 Zoho Desk Helpdesk Visit Now 4.7 $13 3000+ Reviews
8 HappyFox Helpdesk Visit Now 4.6 $29 2900+ Reviews
9 TeamSupport Helpdesk Visit Now 4.4 $50 2500+ Reviews
10 Freshdesk Helpdesk Visit Now 4.7 $0 4000+ Reviews

Whether we like it or not, a product or service will never be 100% functional. This undeniable reality is, in fact, inevitable, for an average of 15 Americans experience poor customer service, in contrast to the 11 people who encounter good CS experience, as per American Express 2017 Customer Service Barometer. With this said, the value of effective and efficient help desk takes its role.

Benefits

  • It establishes customer-relation efficiency.
  • It boosts operation productivity.
  • It strengthens a brand image.

Now that we’re in the digital age, a business help desk cannot just be done through the traditional over-the-counter process, thanks to highly automated Help Desk Software. And if you’re looking for Help Desk Software that you can utilize, we’re glad to tell you that you’ve landed on the right site. Feel free to browse our list for the best Help Desk Software that you can use below.