10+ Best Help Desk Softwares 2021
Table of Content
As a relational individual, interaction has been our primary avenue to establish a connection. This process goes to every engagement we opt to deal with, whether on personal or business-matter. Focusing on the business side, fundamentally, we interact to gain potential customers. Hence, customer interaction through ticket management or help desk is an essential tool for every business operation.
| ||Spiceworks||9.1||Jay Hallberg||$0||2006||$80 M||390+||Texas||3500+ Reviews||N/A|
| ||SysAid Helpdesk||8.9||Sarah Lahav||N/A||2002||$28.2 M||100+||Airport City||1787+ Reviews||55000+|
| ||HubSpot Service Hub||9||Brian Halligan||$35||2006||$203.6 M||3500+||Cambridge||3900+ Reviews||78700+|
| ||Liveagent Helpdesk||9.5||Viktor Zeman||$0||2004||$3.6M||50+||Bratislava||1788+ Reviews||2750+|
| ||Intercom Helpdesk||9.2||Eoghan McCabe||$87||2001||$150 M||1000+||California||1874+ Reviews||10000+|
| ||Livechat Helpdesk||9.1||Mariusz Cieply||$19||2002||$34 M||200+||Poland||1887+ Reviews||30000+|
| ||Zoho Desk Helpdesk||9.4||Sridhar Vembu||$13||1996||$600 M||9100+||Chennai||3000+ Reviews||30000000+|
| ||HappyFox Helpdesk||9.1||Shalin Jain||$29||2011||$11.5 M||110+||California||2900+ Reviews||N/A|
| ||TeamSupport Helpdesk||8.8||Johnson Robert||$50||2008||$8.5 M||75+||Dallas||2500+ Reviews||N/A|
| ||Freshdesk Helpdesk||9.4||Girish Mathrubootham||$0||2003||$100 M||2000+||California||4000+ Reviews||150000+|
Whether we like it or not, a product or service will never be 100% functional. This undeniable reality is, in fact, inevitable, for an average of 15 Americans experience poor customer service, in contrast to the 11 people who encounter good CS experience, as per American Express 2017 Customer Service Barometer. With this said, the value of effective and efficient help desk takes its role.
- It establishes customer-relation efficiency.
- It boosts operation productivity.
- It strengthens a brand image.
Now that we’re in the digital age, a business help desk cannot just be done through the traditional over-the-counter process, thanks to highly automated Help Desk Software. And if you’re looking for Help Desk Software that you can utilize, we’re glad to tell you that you’ve landed on the right site. Feel free to browse our list for the best Help Desk Software that you can use below.