10+ Best Feedback Analytics Software 2023
Feedback analytics software helps businesses analyze customer sentiment and uncover trends or patterns, empowering them to take action on feedback and improve customer experience (CX).
| ||Prodsight||4.8||Tadas Labudis||$500||2018||$1 M||10+||London||1856+ Reviews||N/A|
| ||Calabrio ONE||4.3||Tom Goodmanson||Custom||2007||$106.6 M||709+||Minneapolis||1784+ Reviews||N/A|
| ||Stratifyd Feedback Analytics||4.2||Derek Wang||Custom||2015||$11.9 M||200+||Charlotte||1639+ Reviews||N/A|
| ||Chattermill Feedback Analytics||4.3||Mikhail Dubov||Free||2015||$8.8 M||61+||London||1589+ Reviews||N/A|
| ||Thematic Feedback Analytics||4.8||Alyona Medelyan||$200||2016||$3.3 M||50+||San Francisco||1589+ Reviews||N/A|
| ||Medallia Feedback Analytics||4.5||Leslie J. Stretch||Custom||2001||$103 M||1579+||San Francisco||1632+ Reviews||545+|
| ||Confirmit Feedback Analytics||4.2||Kyle Ferguson||Custom||Oslo||$67.4 M||465+||1996||1952+ Reviews||N/A|
| ||InMoment Customer Experience Analytics||4.7||Andrew Joiner||Custom||2002||$60 M||1500+||Utah||1753+ Reviews||11600+|
| ||GetFeedback Analytics||4.5||Kraig Swensrud||$0||2013||$35 M||1200+||San Francisco||1742+ Reviews||100000+|
| ||Qualtrics Customer Experience Analytics||4.3||Zig Serafin||$1500||2002||$568.9 M||3000+||Provo||1854+ Reviews||35000000+|
Improve your customer service engagement with the help of Prodsight and its offered products and services backed with guaranteed quality solutions that you can trust. Prodsight prioritizes your business activity and the experience of your loyal customers as it gives you the power to ensure the best quality of experience that your patrons can get in your business platform. Together with Prodsight, create results-driven strategies backed with the latest technology for your customer feedback and sentiment needs.
Calabrio offers you products and services that drive customer engagement to its best to give your loyal patrons the best experience they can get from the assistance of your workforce through feedback analytic insights. Calabrio gives you access to its technical quality solutions that deliver the best ramp-up to your business activity by solidifying engagement and interaction between your agents and customers. Together with Calabrio, get access to its limitless resources all in one website platform.
Stratifyd Feedback Analytics
Stratifyd lets you get the ramp-up to your business activity with the help of its offered products that have guaranteed quality solutions that you can trust in creating smart decisions from customer feedback and insights. Stratifyd gives you the ability to make your brand more efficient with the help of its services backed with the latest technology and advanced digital processes designed to bring the best experience for your customers.
Chattermill Feedback Analytics
Chattermill gives you all the data-powered quality solutions that you can use to improve your business activity by getting an informative feedback analysis process. Chattermill lets ensure your revenue and sales growth by targeting feedback-backed solutions that will help you quantify the best process you need to create in making a guaranteed results-driven strategy for your products and brand. With Chattermill, you can trust all its available services backed with technology intelligence.
Thematic Feedback Analytics
Enhance your business activity by using all the customer feedback as your source of improvement with the help of Thematic, which will give you the ability to unlock technology quality solutions from its offered products and services. Thematic helps you prioritize your customer's experience with its collaborative platform process, where you can use feedback data analytics as to the source of your company growth with guaranteed ramp up to your sales and revenue.
Medallia Feedback Analytics
The Medallia Experience Cloud, Medallia's award-winning SaaS platform, is the leading company in understanding and managing customer and citizen experience. Medallia analyzes experience signals created on everyday in-person journeys via phone and digital channels, video and social media, and IoT engagements. Medallia uses unique AI technology to disclose customized and predictive insights to yield significant business returns.
Confirmit Feedback Analytics
Confirmit is an intelligent solution for discovering and sharing insights. Confirmit is the largest and most powerful visual insights engine, helping you transform data into insights and insights into actionable stories. However, Confirmit's goal is far larger than merely being a software provider. Confirmit aspires to be an extension of your team, leveraging its platform's power to help you break through bottlenecks, implement solutions, and deliver on promises.
InMoment Customer Experience Analytics
InMoment incorporates the CX Cloud, a single source of truth for customer data, and a digital watercooler that facilitates interactions among colleagues to improve the customer experience. With InMoment, you can optimize the moments that matter the most to your customers. Thus, with InMoment's prowess, you can now discover and prioritize the high-impact, emotional moments that will allow you to engage with and develop your most valuable customers.
GetFeedback Analytics delivers real-time customer analytics to help you identify patterns and take action. With GetFeedback Analytics, you can keep your thumb on the pulse of your customer interactions and begin creating insights that reveal the bigger business story. The GetFeedback platform enables teams to rapidly assess feedback collected via conventional and digital channels wherever your customers are located.
Qualtrics Customer Experience Analytics
Qualtrics is a customer analytics software that uses advanced, predictive customer analytics to help you make data-driven business decisions. With Qualtrics, you can finally say goodbye to time-consuming manual labor and empower everyone in your company with customer insights that drive actions and innovations to enhance the customer experience and return value to the business.