10+ Servicenow Facility Management Alternatives and Competitors
Servicenow Facility Management
Servicenow Facility Management
ServiceNow FMS is a fast-growing facility management software that caters to businesses ranging from startups to large enterprises. The platform aims to help in making requests, submitting them for any changes involved in your facility, which are easily accessible and tracked by your maintenance team. With ServiceNow FMS, users can also locate maintenance issues, identify all requests, and allow your team to access your facility’s demands in one dashboard. ServiceNow FMS was primarily designed as part of ServiceNow's cloud computing software for business workflow. Since its establishment in 2003, ServiceNow FMS becomes the primary platform for thousands of users across various industries, making the platform one of the best facility management software for businesses and organizations. As it becomes popular among various customers, ServiceNow FMS becomes one of the primary competitors for other facility management providers like Quick Base, Service Channel, eFACiLiTY, Hippo CMMS, UpKeep Facility Management, Maxpanda, and eMaint CMMS.
Alternatives
Logo | Name | Rating | CEO | Pricing | Founded | Revenue | Employees | Location | Reviews | Customers |
---|---|---|---|---|---|---|---|---|---|---|
| Efacility | 4.8 | Giridhar JG | Custom | 1998 | $24.7 M | 10000+ | Coimbatore | 1882+ Reviews | 1000000+ |
| Hippo CMMS Facility Management | 4.7 | Mark Peterson | $39 | 2014 | $3.4 M | 35+ | Winnipeg | 1487+ Reviews | 1000+ |
| Fmsystems | 4.7 | Kurt Von Koch | $2500 | 1984 | $7.9 M | 196+ | North Carolina | 1878+ Reviews | 40000000+ |
| Upkeep Facility Management | 4.6 | Ryan Chan | $35 | 2014 | $13.8 M | 100+ | Los Angeles | 1878+ Reviews | 160000+ |
| eMaint CMMS FMS | 4.2 | Brian Samelson | $33 | 1986 | $18 M | 200+ | Florida | 1787+ Reviews | 50000+ |
| ServiceChannel | 4.5 | Tom Buiocchi | Custom | 1999 | $36.4 M | 231+ | California | 1784+ Reviews | 50000+ |
| Quick Base | 4.5 | Rick Willett | $500 | 1999 | $125 M | 500+ | Massachusetts | 1784+ Reviews | 6000+ |
| NETfacilities | 4.4 | Shawn Dawson | $45 | 2002 | $7.4 M | 29+ | California | 1654+ Reviews | 40000+ |
| Maxpanda | 4.4 | Steve Kyriakidis | $79 | 2004 | $1 M | 50+ | Manitoba | 1587+ Reviews | 1000+ |
| Goassetworks | 4.3 | Cristina Wheless | Custom | 1991 | $2 M | 85+ | Texas | 1784+ Reviews | 1000+ |
Contact Info
Website | Phone | ||||
---|---|---|---|---|---|
www.servicenow.com | info@servicenow.com | (408)501-8550 | twitter.com/servicenow | www.facebook.com/servicenow | www.linkedin.com/company/servicenow |
Key Employees
Image | Name | Designation | Email ID | ||
---|---|---|---|---|---|
| Roni Fontaine | Director | N/A | N/A | https://www.linkedin.com/in/ronifontaine |
| Binoy G. | AVP | N/A | N/A | https://www.linkedin.com/in/binoyg |
| Robert A. | CIO | N/A | N/A | https://www.linkedin.com/in/robertapickeringjr |
Reviews
“ Service Now - Great tool for case management ”
4/5 (overall) - Aakansha S
Pros:
- It has huge options, from ticket assignment to creating reports. Its features helps a lot for proper ticket management.
- I specially like the feature by which we can create a favorite list for ourselves. This help everyone to create personal filters as per their needs for themselves.
Cons:
- There is no major issues but i found that searching an incidence.
- Sometime is no so easy as search suggestions are not always very clear.
“ Great ticket service ”
4/5 (overall) - Matias G
Pros:
- I use service now in Backer-McKenzie. It works great integrated across the organization for all types of services, CS, administrative, Payroll, IT, and in my case content services.
- Reporting flexibility is the best feature it has, very flexible, adaptable and easy to adjust to the needs of each project. SLAs and KPIs runes smoothly.
Cons:
- Permissions and groups need strong IT in-house or outside vendor.
- The mobile version is not as good as the desktop version, although I am not sure yet if this can be enhanced more of our Service Now admin.
“ Good Workflow tool,Incident management and Integration capabilities ”
4.5/5 (overall) - Gaurav T
Pros:
- Service Now provides integration to various applications which can automatically extract information from service now and update service now for various incident seamlessly as part of the workflow.
- Allows a single source to track all tickets and support needs
Cons:
- Service Now blocks a number of api which are available and not exposed which hinder client to fully utilize the capabilities of SNOW.
- Very complicated notification.
Features
- Access Control
- Analytics
- Accounting Integration
- Application Integration
- Assessment Management
- Assignment Management
- Billing & Invoicing
- List Management
- Marketing Automation
- Sales Enablement
- Sales Force Automation
- Security
- Team Collaboration
- Performance Management
- Process Management
Images & Videos
Q & A
What is the use of ServiceNow FMS?
ServiceNow FMS is a robust and one of the fastest-growing facility management software available, and caters to IT teams and . It enables businesses to take stock of their assets and inventory. ServiceNow FMS also enables users to create work orders on-the-go. On top of that, this app lets users integrate their facility maintenance processes for a more efficient and productive workflow.
How much does ServiceNow FMS cost?
Unlike other software, ServiceNow FMS only offers a quote based price plan. This means that if interested in using ServiceNow FMS as your go-to facility management platform, you need to contact a sales representative, so that they can provide you with an exact sales quote. This provides a more flexible option for your monthly payment.
Why is ServiceNow FMS such a popular software?
What makes ServiceNow FMS a popular software for businesses is that it was originally designed to be a cloud-based platform. This makes it handle even the most complex IT solutions in large enterprises. Some platforms do not handle such large quantities of work orders like ServiceNow FMS.
Is ServiceNow FMS a CRM software?
Unfortunately, ServiceNow FMS is not a customer relationship management or CRM software. However, this app enables you to integrate a CRM platform into its system. This highly ensures that you have a scalable solution for both customer experience and business growth.
How many users does ServiceNow FMS have?
The ServiceNow FMS software is part of a highly competitive industry with top notch platforms. However, it still manages to cater to more than 4,000 active users per month. This only solidifies its popularity, which we mentioned earlier.
Is ServiceNow FMS hosted by the AWS platform?
Yes! In fact, the entire ServiceNow platform is now part of the AWS cloud suite. Together, both platforms deliver a robust end-to-end cloud management solution.
Alternatives
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Efacility
View Details -
Hippo CMMS Facility Management
View Details -
Fmsystems
View Details -
Upkeep Facility Management
View Details -
eMaint CMMS FMS
View Details -
ServiceChannel
View Details -
Quick Base
View Details -
NETfacilities
View Details -
Maxpanda
View Details
saas
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