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10+ ServiceChannel Alternatives and Competitors

ServiceChannel

4.5 User Rating
$36.4 M Revenue
231+ No of Employees
1999 Founded
SaaS Industry
Facility Management Software Category
Tom Buiocchi CEO
Overview

ServiceChannel is a cloud-based facility management software solution. Its goal is to aid companies in locating contractors and suppliers, track work orders, submitting planned requests, payment processing, and more. ServiceChannel also offers robust analytics for quality of service in contractors, service providers, and locations, as well as flexible facility management solutions that fit various operations like education, financial services, restaurant, grocery, and retail. Branded as the number one provider of high-end facility management solutions, ServiceChannel started its service across global multi-location brands in 1999. ServiceChannel delivers the best products and solutions for facility management, making the platform recognized as one of the best facility management software to use. With over 50,000 users that trust ServiceChannel, the software also becomes the primary facility management software for leading brands like Louis Vuitton, Bloomin’ Brands, CVS Health, and Trader Joe’s. On top of that, ServiceChannel also competes for the best facility management solution, along with other leading providers like eMaint CMMS, ServiceNow, UpKeep Facility Management, and GoAssetWorks.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Efacility 4.8 Giridhar JG Custom 1998 $24.7 M 10000+ Coimbatore 1882+ Reviews 1000000+
Hippo CMMS Facility Management 4.7 Mark Peterson $39 2014 $3.4 M 35+ Winnipeg 1487+ Reviews 1000+
Fmsystems 4.7 Kurt Von Koch $2500 1984 $7.9 M 196+ North Carolina 1878+ Reviews 40000000+
Upkeep Facility Management 4.6 Ryan Chan $35 2014 $13.8 M 100+ Los Angeles 1878+ Reviews 160000+
eMaint CMMS FMS 4.2 Brian Samelson $33 1986 $18 M 200+ Florida 1787+ Reviews 50000+
Quick Base 4.5 Rick Willett $500 1999 $125 M 500+ Massachusetts 1784+ Reviews 6000+
NETfacilities 4.4 Shawn Dawson $45 2002 $7.4 M 29+ California 1654+ Reviews 40000+
Maxpanda 4.4 Steve Kyriakidis $79 2004 $1 M 50+ Manitoba 1587+ Reviews 1000+
Servicenow Facility Management 4.3 Bill McDermott $10000 2003 $4 B 11000+ Santa Clara 1654+ Reviews 4000+
Goassetworks 4.3 Cristina Wheless Custom 1991 $2 M 85+ Texas 1784+ Reviews 1000+

Key Employees

Image Name Designation Email ID Twitter Linkedin
Christopher Mills Creating Business Value N/A N/A https://www.linkedin.com/in/christopherjamesmills
Todd Lutwak SVP Business N/A N/A https://www.linkedin.com/in/lutwak
Shawn Hilditch VP Solution Engineering N/A N/A https://www.linkedin.com/in/shilditch

Reviews

“ Strong end user experience, but with a slightly complicated back end ”

3.5/5 (overall) - Ryan N.
Pros:
  • Service Channel was our mode of communicating all site level service/maintenance needs for 2 years until we switched to a different service.
  • From an end user experience, SC allowed a great deal of customization in pulling reports, had a mobile app and was very functional for daily use in regards to submitting tickets.
Cons:
  • The back end of SC, however, was much more difficult to manage and integrate into a large company.
  • We ultimately switched to software we were already utilizing for other purposes that had service ticket abilities.

“ User Friendly ”

4/5 (overall) - Trish D.
Pros:
  • Ease of use for the facilities team and for the store team.
  • Service Channel has expanded and refined the website and functionality within.
Cons:
  • I don’t care for the new invoice layout.
  • The Android and iOS apps have extremely limited functionality. Again, another huge disappointment

“ The Value ServiceChannel Has Brought to Our Company ”

4.5/5 (overall) - Ken E.
Pros:
  • The product is very affordable and provides a broad array of useful tools.
  • The user interface is very intuitive and easy to use.
Cons:
  • I have a difficult time coming up with an answer for this question. However, ServiceChannel is the best vendor I have seen in its efforts to address customer needs.
  • Be proactive in technology to surpass customer expectations, continuously improving their products, and delivering on its promises.

Features

  • Access Control
  • Analytics
  • Accounting Integration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Billable Hours Tracking
  • Campaign Management
  • Sales Enablement
  • Sales Force Automation
  • Security
  • Team Collaboration
  • Predictive Sales
  • Performance Management
  • Process Management

Images & Videos

Q & A

What does the ServiceChannel software do?

The ServiceChannel software is an advanced platform designed for large enterprises. This app offers a concrete solution for organizations to stay on top of their physical and digital assets. On top of that, it enables you to incorporate your policies, so that the entire organization can follow a strict compliance. On top of that, ServiceChannel also features tons of accessibility options where you can contact contractors and suppliers with ease.

How much does ServiceChannel cost?

With the ServiceChannel app, you should know that it offers a quote based price plan for all potential users. This enables you to have more flexibility on your monthly or yearly payments, since you are only using the features that you need most. To get started, all you need to do is get in touch with a sales representative from the ServiceChannel software/

Does ServiceChannel offer a free trial?

Unfortunately, ServiceChannel does not offer a free trial period for its customers. On the other hand, it does offer a free demo. The demo should include all the basic things that you need to know, so that you can use the app efficiently and effectively. You can request for a demo on ServiceChannel’s website.

How many users does ServiceChannel have?

ServiceChannel is a popular maintenance management software, which is why most businesses use it instead of others. With that said, ServiceChannel has over 70,000 users in the world, including large brands, such as Adidas, United Bank, Louis Vuitton, Chipotle, Panda Express, and more.

Is ServiceChannel free to use?

No, ServiceChannel does not offer a free plan, nor is it a free software to use.

Does ServiceChannel have a mobile app?

Yes! With ServiceChannel, you have the convenience of accessing all important files, data, and other information through a device that fits in your pocket. This allows you to get things done on-the-go as well as receive important updates and alerts. You can download the mobile app on Android and iOS devices.

Alternatives

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