10+ Verint Alternatives and Competitors

Verint

Verint

9.4 User Rating
$1.3 B Revenue
6500+ No of Employees
1994 Founded
SaaS Industry
Enterprise Feedback Management Category
Dan Bodner CEO
Overview

Verint is a high-powered customer engagement software that delivers extensive enterprise feedback management solutions. Designed for customer-driven operations, this software offers flexible solutions that drive action and enhanced customer experience. With over 10,000+ customers worldwide, Verint is recognized as one of the best customer engagement software for businesses.

Alternatives

Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Verint Verint 9.4 Dan Bodner $331 1994 $1.3 B
6,500+
New York 1547+ Reviews
10K +
Qualtrics Enterprise Feedback Qualtrics Enterprise Feedback 9.4 Ryan Smith $1500 2002 $568.9 M
3,000+
Provo 1689+ Reviews
35M +
SurveyMonkey SurveyMonkey 9.3 Zander Lurie $32 1999 $242.8 M
857+
San Mateo 1699+ Reviews
25M +
Medallia Enterprise Feedback Medallia Enterprise Feedback 9.2 Leslie J. Stretch N/A 2001 $103 M
1,579+
San Francisco 1654+ Reviews
545 +
InMoment InMoment 9.1 Andrew Joiner N/A 2002 $60 M
1,500+
Utah 1547+ Reviews
11.6K +
BirdEye Enterprise Feedback BirdEye Enterprise Feedback 9 Naveen Gupta $3000 2012 $24 M
170+
California 1987+ Reviews
10K +
Podium Enterprise Feedback Podium Enterprise Feedback 8.9 Eric Rea N/A 2014 $12 M
290+
Lehi 1665+ Reviews
7K +
Ambivista Ambivista 8.8 LaMarcus Bolton N/A 2008 $26 M
130+
Los Angeles 1658+ Reviews
700 +
SurveyGizmo SurveyGizmo 8.7 David Roberts N/A 2006 $13 M
100+
Boulder
1654+ Reviews
3.6K +
MaritzCX MaritzCX 8.6 Mike Sinoway N/A 2015 $210 M
2,000+
Lehi 1547+ Reviews
1.7M +

Pricing

MDS-VERINT-AN-LG-V
$331

Key Employees

ImageNameDesignationLinkedin
Scott PenzinerScott PenzinerProfessional Services Sr. Directorhttps://www.linkedin.com/in/scottpenziner
David GhitisDavid Ghitishttps://www.linkedin.com/in/david-ghitis-52b41
Evandro TrusEvandro TrusSales Directorhttps://www.linkedin.com/in/etrus

Reviews

“ The best-integrated custom data reporting solution ”

8/10 (overall) - Ruwani W
Pros
  • Verint Workforce Optimization comes with the best-integrated custom data reporting solution able to transfer the data between other applications and platforms.
  • Verint works with both employees, terms of scheduling, and planning objectives. It’s a more professional solution that helps every employee activity.
Cons
  • Without coding Verint Workforce Management helps to apply to the existing workflow easily.
  • Doing some manual updating may be a little tricky and rework is high when doing this.

“ Less effort for more added value ”

8/10 (overall) - Juan Carlos S
Pros
  • Its really easy to get comfortable with it, the mobile version works great.
  • Overall its the best tool for the scheduling in our company, so it make the process of reporting a Sick Leave or take vacations much faster.
Cons
  • It can be difficult to learn how to navigate the software for the first time, and even more how to check your current data for how many days available do you still have.
  • But once that you learn that and how to request the user of your free hours, the application works great.

“ Actionable Intelligence using Online Enterprise Survey Management by Verint ”

9/10 (overall) - Ahmad Rahman
Pros
  • Scalable, no issues with volume for sending out emails nor reporting.
  • Rich feature and very well equipped.
Cons
  • Admin User interface feels a bit dated, though functionally it works well.
  • Lots of options, but could use some design improvements to “prettify” the reporting

Features

  • Access Control
  • Analytics
  • Accounting Intergration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • CRM Integration
  • Collaboration Tools
  • List Management
  • Marketing Automation
  • Sales Enablement
  • Sales Force Automation
  • Security
  • Performance Management
  • Process Management

Q & A

Q. How much does Verint cost?

Verint currently doesn’t have any structured pricing details for all of its services. The platform only offers a flexible custom-based subscription that is accessible by contacting them. Hence, if you wish to purchase Verint and utilize the app for your operations, make sure to contact their sales representative today.

 

Q. Can I integrate Verint with other platforms?

Absolutely. Verint offers flexible integration functionality that allows you to connect with other third-party systems. Verint highly works with other platforms like ExecVision, Bright Pattern, Genesys Cloud, Spoke Phone, Contentsquare, 3CLogic, Intradiem, and GamEffective. The platform’s integration allows you to simplify your enterprise feedback management processes, so make sure to check out this feature.

Q. Can I send an attachment or screenshot via email with Verint?

Currently, Verint no longer accepts attachments or screenshots via email. The platform now reviews and enhances its security protocols through Personal Identifiable Information (PII). With this method, the platform can integrate enhancements in terms of their security protocols.

 

Q. What types of customer support does Verint provide?

Verint delivers real-time customer support for any kind of software-related queries. The platform offers extensive support materials, such as knowledge base, phone support, and online support that leverage its user’s Verint experience.