10+ Podium Enterprise Feedback Alternatives and Competitors

Podium Enterprise Feedback

Podium Enterprise Feedback

8.9 User Rating
$12 M Revenue
290+ No of Employees
2014 Founded
SaaS Industry
Enterprise Feedback Management Category
Eric Rea CEO
Overview

Podium Enterprise Feedback is an advanced enterprise feedback management solution. It is also one of the more established platforms, having more than 7,000 businesses use its system right now. Aside from that, it manages to help thousands of customers thanks to the app’s hard working employees, including CEO, Eric Rea. Scrub through this page to know more about Podium Enterprise Feedback today.

Alternatives

Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Verint Verint 9.4 Dan Bodner $331 1994 $1.3 B
6,500+
New York 1547+ Reviews
10K +
Qualtrics Enterprise Feedback Qualtrics Enterprise Feedback 9.4 Ryan Smith $1500 2002 $568.9 M
3,000+
Provo 1689+ Reviews
35M +
SurveyMonkey SurveyMonkey 9.3 Zander Lurie $32 1999 $242.8 M
857+
San Mateo 1699+ Reviews
25M +
Medallia Enterprise Feedback Medallia Enterprise Feedback 9.2 Leslie J. Stretch N/A 2001 $103 M
1,579+
San Francisco 1654+ Reviews
545 +
InMoment InMoment 9.1 Andrew Joiner N/A 2002 $60 M
1,500+
Utah 1547+ Reviews
11.6K +
BirdEye Enterprise Feedback BirdEye Enterprise Feedback 9 Naveen Gupta $3000 2012 $24 M
170+
California 1987+ Reviews
10K +
Podium Enterprise Feedback Podium Enterprise Feedback 8.9 Eric Rea N/A 2014 $12 M
290+
Lehi 1665+ Reviews
7K +
Ambivista Ambivista 8.8 LaMarcus Bolton N/A 2008 $26 M
130+
Los Angeles 1658+ Reviews
700 +
SurveyGizmo SurveyGizmo 8.7 David Roberts N/A 2006 $13 M
100+
Boulder
1654+ Reviews
3.6K +
MaritzCX MaritzCX 8.6 Mike Sinoway N/A 2015 $210 M
2,000+
Lehi 1547+ Reviews
1.7M +

Key Employees

ImageNameDesignationLinkedin
Josh PenrodJosh PenrodChief Product Officerhttps://www.linkedin.com/in/penrod
Brad JensonBrad Jensonhttps://www.linkedin.com/in/bradjenson
Dave ScheineDave ScheineCountry Managerhttps://www.linkedin.com/in/dscheine

Reviews

“ Very good at what it does ”

8/10 (overall) - Troy C.
Pros
  • The ability to send Google review requests directly to customers via SMS was amazing.
  • It was exactly what we needed to get our review score up to, and past, our target score within the space of only a few months.
Cons
  • I found that a lot of the time it wouldn’t correctly tag who within our team was resposible for receiving reviews.
  • There’s also no ability to customise reports.

“ Podium brings you more Revenue. ”

8/10 (overall) - Kyle B.
Pros
  • Customers call, leave voicemails, and never follow up. They keep calling others companies until they get a live speaker or their questions answered.
  • Podium allows you to have a chat widget on your website that converts the conversation over to text.
Cons
  • The mobile app and desktop are limited in their functionalities. Some reporting not available on mobile app.
  • There are some inconsistencies with the app and desktop on timing of the delivery of texts and receiving of them.

“ Get it and rethink any department you think could use it ”

9/10 (overall) - Jordan B.
Pros
  • It makes collections, review solicitations, and even internal communications much easier than any alternative I’ve found.
  • Podium is a fantastic product and they’re doing it right.
Cons
  • Some members of the sales team are more intense than they need to be and follow up beyond the intrusive level.
  • The complicated and demanding approach needed to obtain the customer’s cooperation in responding.

Features

  • Access Control
  • Analytics
  • Accounting Intergration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • CRM Integration
  • List Management
  • Marketing Automation
  • Sales Enablement
  • Sales Force Automation
  • Security
  • Team Collaboration
  • Performance Management

Images & Videos

Q & A

Q. What is the difference between Podium and Podium Enterprise Feedback?

The Podium app is the all-in-one customer experience (CX) and messaging platform. Podium Enterprise Feedback on the other hand, is one of the solutions offered by Podium. In essence, this cloud-based enterprise feedback solution enables teams to gather feedback from trusted sources, which enables companies to work together.

Q. How much does Podium Enterprise Feedback cost?

If you are planning to use Podium Enterprise Feedback, you should know that Podium offers a quote based pricing system for interested customers. Basically, you must get in touch with a sales representative from this app. After that, they will get back to you with a price quote based on your company’s needs.

Q. Does Podium Enterprise Feedback provide a free trial?

Unfortunately, there is no free trial for the Podium Enterprise Feedback software. In fact, the entire Podium app does not provide a free trial period. What Podium Enterprise Feedback is a free on-demand demo version of its solution. To avail of the demo, all you need to do is submit a request.

Q. Which industries can enjoy using Podium Enterprise Feedback software?

Podium Enterprise Feedback software offers a wide range of tools and features that can certainly help various businesses in multiple industry verticals. These industries include Auto, Retail, Healthcare, Home & Services, Financial Services, Dental, Insurance, and Entertainment.