10+ InMoment Alternatives and Competitors

InMoment

InMoment

9.1 User Rating
$60 M Revenue
1500+ No of Employees
2002 Founded
SaaS Industry
Enterprise Feedback Management Category
Andrew Joiner CEO
Overview

InMoment is a robust enterprise feedback software that caters to more than 11,600 large corporations across several industries. In addition to this, In moment generates an estimated $60 million in annual revenue. Clearly, the numbers show the tremendous growth of this platform since its inception in 2002. Learn more about InMoment when you scroll down now.

Alternatives

Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Verint Verint 9.4 Dan Bodner $331 1994 $1.3 B
6,500+
New York 1547+ Reviews
10K +
Qualtrics Enterprise Feedback Qualtrics Enterprise Feedback 9.4 Ryan Smith $1500 2002 $568.9 M
3,000+
Provo 1689+ Reviews
35M +
SurveyMonkey SurveyMonkey 9.3 Zander Lurie $32 1999 $242.8 M
857+
San Mateo 1699+ Reviews
25M +
Medallia Enterprise Feedback Medallia Enterprise Feedback 9.2 Leslie J. Stretch N/A 2001 $103 M
1,579+
San Francisco 1654+ Reviews
545 +
InMoment InMoment 9.1 Andrew Joiner N/A 2002 $60 M
1,500+
Utah 1547+ Reviews
11.6K +
BirdEye Enterprise Feedback BirdEye Enterprise Feedback 9 Naveen Gupta $3000 2012 $24 M
170+
California 1987+ Reviews
10K +
Podium Enterprise Feedback Podium Enterprise Feedback 8.9 Eric Rea N/A 2014 $12 M
290+
Lehi 1665+ Reviews
7K +
Ambivista Ambivista 8.8 LaMarcus Bolton N/A 2008 $26 M
130+
Los Angeles 1658+ Reviews
700 +
SurveyGizmo SurveyGizmo 8.7 David Roberts N/A 2006 $13 M
100+
Boulder
1654+ Reviews
3.6K +
MaritzCX MaritzCX 8.6 Mike Sinoway N/A 2015 $210 M
2,000+
Lehi 1547+ Reviews
1.7M +

key Employees

ImageNameDesignationLinkedin
Martin WhitbyMartin Whitbyhttps://www.linkedin.com/in/martinwhitby
Billy BehlerBilly Behlerhttps://www.linkedin.com/in/williambehler
Eric SmudaEric SmudaVPhttps://www.linkedin.com/in/ericsmuda

Reviews

“ InMoment Review ”

8/10 (overall) - Sal F
Pros
  • I like the reporting features. It has various views into the data with a clean and intuitive design.
  • I can set to have the reporting area automate reports to various clients to view.
Cons
  • There’s a learning curve on understanding all of the reporting features.
  • More documentation or training demos could be useful.

“ InMoment takes the guess work out of troubleshooting ”

8/10 (overall) - Kris R
Pros
  • I like how much information can be pulled at any given moment.
  • I also like that if I decide I would like certain info pulled on a regular basis, one email to the InMoment team and I can have any report auto generated to my team.
Cons
  • Our particular restaurant group has many concepts.
  • It can be complex at times maintaining the hierarchy sheet when we add concepts and team members.

“ Customer Satisfaction Surveys ”

9/10 (overall) - Erika G
Pros
  • This program allows us to identify the associate (by their associate ID #) who completed the transaction without giving out their name to the customer.
  • There are easy-to-follow charts, graphs, and tools that make analyzations a lot easier.
Cons
  • What I dislike about the software is that if nothing is written in the comments section.
  • Whether it be good or bad, it reflects as negative on our customer satisfaction score.

Features

  • Access Control
  • Analytics
  • Accounting Intergration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • CRM Integration
  • List Management
  • Marketing Automation
  • Sales Enablement
  • Sales Force Automation
  • Security
  • Predictive Sales
  • Performance Management

Images & Videos

Q & A

Q. What is InMoment used for?

The InMoment platform is an extensive solution that offers enterprise feedback functionality to businesses of all sizes. On top of that, this cloud-based application enables companies to improve relationships with both customers and employees. It also uses data-driven analytics to help you pinpoint impactful moments with your customers, which nurtures growth.

Q. How much does InMoment cost?

Much like most solutions that offer their functionality to large enterprises, InMoment provides customers with a quote based pricing system. Basically, to receive a price quote, you must get in touch with a sales representative from InMoment to discuss your company’s needs. After that, they will provide you with a price quote.

Q. Does InMoment provide a free trial?

Unfortunately, InMoment does not provide potential customers with a free trial period. Instead, it provides a free on-demand demo version of its platform. For you to avail a demo, you must fill out a form provided on the app’s website and submit a request.

Q. Which industries can benefit from using InMoment?

InMoment is one of the most highly functional enterprise feedback software, which makes it ideal for a variety of key industries. With that said, these industries include Automotive, B2B, Contact Center, Financial Services, Food Services, Healthcare, Insurance, Retail, Telecommunications, Travel & Hospitality, and Utilities.