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10+ BirdEye Enterprise Feedback Alternatives and Competitors

BirdEye Enterprise Feedback

4.5 User Rating
$24 M Revenue
170+ No of Employees
2012 Founded
SaaS Industry
Enterprise Feedback Management Category
Naveen Gupta CEO
Overview

BirdEye Enterprise Feedback is one of the solutions offered by the BirdEye marketing platform. This cloud-based feedback platform has a customer base of more than 10,000 enterprises from all seven continents. Since its inception in 2012, this app manages to raise an estimated $24 million in revenue per year. Learn more about BirdEye Enterprise Feedback when you scroll through this page now.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Verint 4.6 Dan Bodner $331 1994 $1.3 B 6500+ New York 1547+ Reviews 10000+
Qualtrics Enterprise Feedback 4.7 Ryan Smith $1500 2002 $568.9 M 3000+ Provo 1689+ Reviews 35000000+
SurveyMonkey 4.6 Zander Lurie $32 1999 $242.8 M 857+ San Mateo 1699+ Reviews 25000000+
Medallia Enterprise Feedback 4.6 Leslie J. Stretch Custom 2001 $103 M 1579+ San Francisco 1654+ Reviews 545+
InMoment 4.6 Andrew Joiner Custom 2002 $60 M 1500+ Utah 1547+ Reviews 11600+
Podium Enterprise Feedback 4.5 Eric Rea Custom 2014 $12 M 290+ Lehi 1665+ Reviews 7000+
Ambivista 4.4 LaMarcus Bolton Custom 2008 $26 M 130+ Los Angeles 1658+ Reviews 700+
SurveyGizmo 4.4 David T. Roberts $25 2006 $13 M 100+ Boulder 1654+ Reviews 3600+
MaritzCX 4.3 Mike Sinoway Custom 2015 $210 M 2000+ Lehi 1547+ Reviews 1700000+
eSurveysPro 4.3 Florentin Badea $100 2006 $1 M 10+ Bucharest 1654+ Reviews 500+

Pricing

Small businesses
  • $3,000/Year
Enterprise
  • $100,000/Year

Key Employees

Image Name Designation Email ID Twitter Linkedin
Jay Hinman Head of Product Marketing N/A N/A https://www.linkedin.com/in/jayhinman
Anil Panguluri N/A N/A N/A https://www.linkedin.com/in/anilpanguluri
Frederik Hermann Senior Director N/A N/A https://www.linkedin.com/in/frederikhermann

Reviews

“ Seamless Path for Meaningful Feedback and Review ”

4/5 (overall) - Blane N
Pros:
  • I love the way BirdEye software integrates with our office management database.
  • Once set up with the help of the BirdEye crew, its functionality has been flawless.
Cons:
  • Sometimes, Windows and Office Management software require updates.
  • We have to be sure BirdEye is functional after other software updates are complete. Simple, easy… still one more step. No biggie.

“ A good way to get an accurate read on your customer experiences ”

4/5 (overall) - Wendy B
Pros:
  • Very easy to user interface, it’s intuitive and the functionality is simple yet effective.
  • The automated review function is great, it means the team just upload the contact details and don’t have to do or think about anything else, it’s extremely time efficient.
Cons:
  • At the moment we aren’t seeing a huge response rate so the cost/value proposition could be improved a little.
  • Maybe this is down to our customers and not the platform and I think if more people were responding the cost wouldn’t seem that high.

“ Best service and analytics I've found! ”

4.5/5 (overall) - Joe S
Pros:
  • I most appreciate how BirdEye aggregates reviews from all consumer ratings providers into one clean, yet detailed report.
  • I am able to look at our reviews over any time period I need, plus I’m able to drill down into the individual reviews to note specific issues with our customer experience.
Cons:
  • There are lots and lots of details to cover before creating a successful customer reviews campaign. But this is also how you get truly customized reports, so I cannot really complain about this.
  • At times, I wish there was a step-by-step print out of how to create my monthly reports–but I’ve written this up myself and refer to it often.

Features

  • Access Control
  • Analytics
  • Accounting Integration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • CRM Integration
  • Collaboration Tools
  • List Management
  • Marketing Automation
  • Sales Enablement
  • Security
  • Performance Management
  • Process Management

Images & Videos

Q & A

What is BirdEye Enterprise Feedback used for?

The BirdEye Enterprise Feedback solution is one of the many modules offered by BirdEye’s marketing platform. In essence, this specific module helps users in acquiring relevant customer feedback through reviews and surveys. On top of that, BirdEye Enterprise Feedback also features a wide range of features that enable you to have authentic results and real ROI.

How much does BirdEye Enterprise Feedback cost?

Since BirdEye Enterprise Feedback is part of the BirdEye platform, you must subscribe to one of its three paid subscription plans. These monthly subscriptions are the Standard plan, the Professional plan, and the Premium plan. However, BirdEye requires you to fill a form in order to receive a price quote.

Which industries can benefit from using BirdEye Enterprise Feedback?

BirdEye Enterprise Feedback is one of the leading feedback solutions available in the market today. This makes it an ideal choice for most businesses. With that said, these industries include Dental, Healthcare, Real Estate, Financial Services, Legal, Automotive, Retail, Hospitality, Insurance, Home Services, Restaurants, and Personal Services.

Can you use BirdEye Enterprise Feedback for free?

Unfortunately, BirdEye Enterprise is not a free solution, nor is it part of a free forever plan. All that the platform offers is a free demo version of its presentation. In order to watch the demo, all you need to do is go to the app’s website.

Alternatives

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