10+ Best Enterprise Feedback Management Softwares 2021

Enterprise feedback management is a system of processes and software that enables organizations to centrally manage deployment of surveys while dispersing authoring and analysis throughout an organization.


Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Verint Verint 9.4 Dan Bodner $331 1994 $1.3 B
New York 1547+ Reviews
10K +
Qualtrics Enterprise Feedback Qualtrics Enterprise Feedback 9.4 Ryan Smith $1500 2002 $568.9 M
Provo 1689+ Reviews
35M +
SurveyMonkey SurveyMonkey 9.3 Zander Lurie $32 1999 $242.8 M
San Mateo 1699+ Reviews
25M +
Medallia Enterprise Feedback Medallia Enterprise Feedback 9.2 Leslie J. Stretch N/A 2001 $103 M
San Francisco 1654+ Reviews
545 +
InMoment InMoment 9.1 Andrew Joiner N/A 2002 $60 M
Utah 1547+ Reviews
11.6K +
BirdEye Enterprise Feedback BirdEye Enterprise Feedback 9 Naveen Gupta $3000 2012 $24 M
California 1987+ Reviews
10K +
Podium Enterprise Feedback Podium Enterprise Feedback 8.9 Eric Rea N/A 2014 $12 M
Lehi 1665+ Reviews
7K +
Ambivista Ambivista 8.8 LaMarcus Bolton N/A 2008 $26 M
Los Angeles 1658+ Reviews
700 +
SurveyGizmo SurveyGizmo 8.7 David Roberts N/A 2006 $13 M
1654+ Reviews
3.6K +
MaritzCX MaritzCX 8.6 Mike Sinoway N/A 2015 $210 M
Lehi 1547+ Reviews
1.7M +


9.4 User Rating
$331 Price
Process Analytics, Operational intelligence, Quality Management Feature

Verint is a customer engagement platform that leverages customer relationships through AI and analytics. This software has the ability to help businesses with customer and employee engagement to capture, analyze, track, and act on their feedback in a closed-loop process. With Verint, users can experience a superb enterprise feedback management experience, thanks to the platform’s multichannel surveying, multi-modal campaign, and full integrations.


Qualtrics Enterprise Feedback

9.4 User Rating
$1500 Price
Data control, A/B testing, Workflow management Feature

Qualtrics Enterprise Feedback is a world-class EFM software that manages feedback across various information systems. This software delivers high-end enterprise feedback management capabilities that centralize data collection in terms of collecting customer, employee, and market research insights. Qualtrics Enterprise Feedback also highlights its key features, such as employee pulse, pricing research, market segmentation, and concept testing.



9.3 User Rating
$32 Price
Trend tracking, Unlimited filters & crosstabs, Custom variables Feature

SurveyMonkey is a popular and highly robust enterprise feedback software that is designed for Fortune 500 companies. It enables users to transform feedback into actionable insights that help drive growth. In addition, this app also features a highly intuitive system and installation process. However, SurveyMonkey’s template library is not quite customizable and its pricing is much more expensive.

Medallia Enterprise Feedback

9.2 User Rating
Benchmarking, Dashboarding, Customer recovery Feature

Medallia Enterprise Feedback, as its name suggests, is an extensive enterprise feedback software designed for large corporations. In addition, it is also one of the solutions you can find on Medallia’s customer experience platform. This app aims to help users gather timely customer feedback, promoting growth. However, Medallia Enterprise Feedback is challenging to configure by yourself, and it has a counterintuitive survey tool.


9.1 User Rating
Fast Video Transcription, Role-based Reporting, Customizable Dashboards Feature

InMoment is an advanced enterprise feedback software designed for large enterprises in multiple industries. This cloud-based solution offers world-leading tools that aim to help users collect accurate customer feedback that will help improve their product or service. However, InMoment does not have the most intuitive interface, and it also has a poor customer support team.

BirdEye Enterprise Feedback

9 User Rating
$3000 Price
Customer Engagement, Competitive Intelligence, Alerts/Notifications Feature

BirdEye Enterprise Feedback is a robust solution offered by the BirdEye platform. Essentially, this tool focuses on providing enterprises with an all-in-one solution to engage with customers and employees. In addition, it also gathers appropriate customer feedback and reviews. However, BirdEye Enterprise Feedback needs to optimize their servers, since you may experience a delay in its functionality.

Podium Enterprise Feedback

8.9 User Rating
Review Monitoring, SEO Management, Customer Review Platform Feature

Podium Enterprise Feedback is an online enterprise feedback software designed for large corporations. This solution integrates directly to Podium’s customer experience (CX) solution for added functionality. On top of that, Podium Enterprise Feedback enables you to collect relevant customer feedback and reviews from all over the internet. However, this app does not integrate easily with CRM solutions and its implementation process can take quite a bit of time.


8.8 User Rating
Market Research, Feedback Management, Voice of Customer Feature

Ambivista is a robust enterprise feedback management software that caters to large enterprises. In essence, this cloud-based solution enables companies to gather accurate customer feedback through intuitive and straightforward surveys. This allows you to improve your products and services. However, Ambivista does have a poor customer support team and limited reporting functionality.


8.7 User Rating
Custom Survey URLs, 360 Degree Feedback, Market Research Feature

SurveyGizmo is an enterprise feedback management software that enables more efficient data collection and analysis for businesses. It offers several pre-configured surveys, workflows, and feedback collection tools that allow teams to get the information needed from internal and external sources. Plus, it also provides pre-configured solutions. Moreover, SurveyGizmo makes risk management more convenient and improves employee engagement and performance.


8.6 User Rating
Analytical tools, Journey mapping, Blueprinting Feature

MaritzCX is an enterprise feedback management software for large enterprise customers. It is capable of capturing millions of survey records. It has various features that allow users to make the most data. Plus, it has an easy-to-use self-service interface, case management, and action that enables users to close the loop with the customer and escalate chances for business development, dashboards, and other features that can meet all enterprise feedback needs.