10+ TeamSupport Alternatives and Competitors
TeamSupport is a customer service platform that caters more towards business to business or B2B type of companies. Along with its capabilities is collaboration, so that companies can avoid any miscommunications. On the business spectrum, on the other hand, TeamSupport is one of the fastest growing software companies that offers a customer service solution, since it started in 2008. In fact, the company is now earning $8.5 million per year with only a small group of personnel, specifically 75 or more. Based in Dallas, Texas, TeamSupport caters to numerous businesses in the States and in the world.
Aside from that, TeamSupport also competes with the best customer service platforms in the market. These include LiveAgent Customer Service, Zendesk, Freshdesk, AzureDesk, HubSpot Service, Zoho Desk, Groove, Helpscout, HappyFox, and Birdeye. If you are in need of a customer service platform, it is best to check with these companies first. So, get started on knowing more about them when you scroll down now.
|Logo||Name Sort||Rating Sort||CEO||Pricing Sort||Founded Sort||Revenue Sort||Employees Sort||Location Sort||Reviews Sort||Customers Sort|
|LiveAgent Customer Service||Viktor Zeman||N/A||2004||N/A|| 50+|| Bratislava|| 1788+ Reviews|| 2.8K +|
|Zendesk||Mikkel Svane||$12||2003|| $816.4 M|| 3,570+||San Francisco|| 5000+ Reviews|| 150K +|
|Freshdesk||Girish Mathrubootham||N/A||2003|| $100 M|| 2,000+||California|| 4600+ Reviews|| 150K +|
|AzureDesk||Roma Shah||$5||2014||N/A|| 1,000+||New Jersey|| 2000+ Reviews||N/A|
|HubSpot Service||Brian Halligan||$35||2006|| $513 M|| 3,500+||Cambridge|| 3900+ Reviews|| 78.7K +|
|TeamSupport||Johnson Robert||$50||2008|| $8.5 M|| 75+||Dallas|| 2500+ Reviews||N/A|
|Zoho Desk||Sridhar Vembu||$13||1996|| $500 M|| 9,100+||Chennai|| 3000+ Reviews|| 30M +|
|Groove||Alex Turnbull||$9||2011|| $3 M|| 69+|| Newport|| 3000+ Reviews|| 50K +|
|Helpscout||Nick Francis||$20||2011|| $15.1 M|| 100+||Massachusetts|| 2300+ Reviews|| 10K +|
|HappyFox||Shalin Jain||$29||2011|| $11.5 M|| 110+||California|| 2900+ Reviews||N/A|
- Access Control
- Accounting Intergration
- Assessment Management
- Business Intelligence
- CRM Integration
- Campaign Analysis
- Collaboration Tools
- Collaborative Workspace
- Email Distribution
- Team Collaboration
- Predictive Sales
- Marketing Automation
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Q & A
To ensure that security and privacy measures are strictly implemented, TeamSupport continually develops its infrastructure by establishing policies and procedures. TeamSupport is encrypted in SSL/TLS (AES 256), follows the compliance set by Business Associate Agreements (BAAs), Health Insurance Portability and Accountability Act (HIPAA), and the Health Information Technology for Economic and Clinical Health Act (HITECH)
TeamSupport has two help desk pricing plans tailored to fit your help desk needs; the Support Desk plan and the Enterprise plan. The Support Desk plan cost at $50
per agent per month, while the Enterprise plan is at $65 per agent per month. TeamSupport’s packages already include all of its essential features like Customer management features, Ticket management features, Reporting and analytics, integrations, and more.
Utilizing TeamSupport means that you can also integrate it with other third-party apps. With TeamSupport, you can get integration access with Salesforce, Oracle, Zoho, MailChimp, Dropbox, Slack, Zappier, Twitter, and so much more.
TeamSupport’s reporting and analytics provide you a variety of tools that are highly beneficial for your operation. It includes a variety of stock reports, customizable dashboards, advanced custom reports, and group reporting access.