10+ LiveAgent Customer Service Alternatives and Competitors
LiveAgent Customer Service is a live chat software that enables businesses to attend to customer needs online. On top of that, it caters to mid-sized to large businesses as well. The company, established in Bratislava, Slovakia on 2004, is now one of the top platforms in the industry. Although it has a relatively small group of employees, about 50 or more, LiveAgent Customer Service provides all users with complete access for better customer relationships. Among those employees, the platform currently has three that stood out. These are Jana Kavuličová as a Sales Representative, Martin Pullmann as Integration Specialist, and Matej Kukucka as Head of Marketing.
Now, there is no doubt that LiveAgent Customer Service can provide you with the tools that you need to serve your customers better. However, it is also important to note that it is not the only platform that does so. There are other customer service software companies that are also available in the market. These platforms are Zendesk, Freshdesk, AzureDesk, HubSpot Service, Team Support, Zoho Desk, Groove, Helpscout, and Happyfox. If you want to know more about these tech companies, you can do so by scrolling down this page.
|Logo||Name Sort||Rating Sort||CEO||Pricing Sort||Founded Sort||Revenue Sort||Employees Sort||Location Sort||Reviews Sort||Customers Sort|
|LiveAgent Customer Service||Viktor Zeman||N/A||2004||N/A|| 50+|| Bratislava|| 1788+ Reviews|| 2.8K +|
|Zendesk||Mikkel Svane||$12||2003|| $816.4 M|| 3,570+||San Francisco|| 5000+ Reviews|| 150K +|
|Freshdesk||Girish Mathrubootham||N/A||2003|| $100 M|| 2,000+||California|| 4600+ Reviews|| 150K +|
|AzureDesk||Roma Shah||$5||2014||N/A|| 1,000+||New Jersey|| 2000+ Reviews||N/A|
|HubSpot Service||Brian Halligan||$35||2006|| $513 M|| 3,500+||Cambridge|| 3900+ Reviews|| 78.7K +|
|TeamSupport||Johnson Robert||$50||2008|| $8.5 M|| 75+||Dallas|| 2500+ Reviews||N/A|
|Zoho Desk||Sridhar Vembu||$13||1996|| $500 M|| 9,100+||Chennai|| 3000+ Reviews|| 30M +|
|Groove||Alex Turnbull||$9||2011|| $3 M|| 69+|| Newport|| 3000+ Reviews|| 50K +|
|Helpscout||Nick Francis||$20||2011|| $15.1 M|| 100+||Massachusetts|| 2300+ Reviews|| 10K +|
|HappyFox||Shalin Jain||$29||2011|| $11.5 M|| 110+||California|| 2900+ Reviews||N/A|
|Jana Kavuličová||Sales representative||https://sk.linkedin.com/in/jana-kavuli%C4%8Dov%C3%A1-09b4a437|
|Martin Pullmann||Integration Specialist||https://sk.linkedin.com/in/martin-pullmann-84545465|
|Matej Kukucka||Head of Marketing||https://sk.linkedin.com/in/matejkukucka|
- Access Control
- Accounting Intergration
- Application Integration
- Billable Hours Tracking
- Campaign Analysis
- CRM Integration
- Collaboration Tools
- Collaborative Workspace
- Sales Force Automation
- Team Collaboration
- Performance Management
- Predictive Sales
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Q & A
Fortunately, users can also access LiveAgent software for free—however, LiveAgent’s free-trial version as its limitations in terms of its access. Users can only enjoy ticket history access for seven days, one email ticketing access, one live chat button, and one phone number for call center support.
Like any other platform for customer service, LiveAgent provides integration to multiple applications, whether for marketing, collaboration, and project management as well. Users can integrate LiveAgent with applications, such as ProjectManger.com, Slack, WordPress, Squarespace, Drupal, and ChargeDesk.
As an all-in-one platform for help desk, LiveAgent extremely extends its scale to various businesses. LiveAgent is perfectly tailored for any users, whether start-ups, SMBs, and enterprise businesses.
Safety and security is also the top priority for LiveAgent. When it comes to this matter, the software strictly implements protocols and measures to ensure their user’s security. LiveAgent provides IP Ban access for visitors that unverified, 2-Step Verification, HTTPS Encryption, Multiple Data Centers, and GDPR compliance. So, highly guaranteed that you can utilize LiveAgent without the stress of worrying about your data security.