10+ Best Customer Journey Mapping Software 2023
Growth Channel
Customer journey mapping tools—also known as user journey mapping tools— are digital tools that collect and present quantitative and qualitative data about how users interact with your product or website so you can better understand your buyer persona.
Alternatives
Logo | Name | Rating | CEO | Pricing | Founded | Revenue | Employees | Location | Reviews | Customers |
---|---|---|---|---|---|---|---|---|---|---|
| Growth Channel | 4.8 | Maryna Burushkina | Free | 2017 | $2 M | 24+ | Austin | 1688+ Reviews | N/A |
| Touchpoint Dashboard | 4.1 | James Usback | Custom | 2011 | $4.9 M | 24+ | Hackensack | 1743+ Reviews | N/A |
| Adobe Experience Platform CJM | 4.5 | Shantanu Narayen | $33.99 | 1982 | $11 B | 60000+ | San Jose | 1823+ Reviews | N/A |
| Autopilot CJM | 4.5 | Matt McCune | $49 | 2012 | $7.4 M | 69+ | Sydney | 1924+ Reviews | 2500+ |
| FlowMapp CJM | 4.7 | Andrew Severin | Free | 2017 | $1 M | 10+ | Moscow | 1824+ Reviews | N/A |
| UXPressia | 4.4 | Yuri Vedenin | Free | 2015 | $2.6 M | 19+ | San Mateo | 1692+ Reviews | N/A |
| Act-On CJM | 4.1 | Kate Johnson | $900 | 2008 | $32.3 M | 200+ | Portland | 1745+ Reviews | 4800+ |
| Totango CJM | 4.3 | Guy Nirpaz | Custom | 2010 | $19 M | 100+ | Redwood City | 1963+ Reviews | N/A |
| MoEngage CJM | 4.4 | Raviteja Dodda | Custom | 2014 | $25 M | 250+ | San Francisco | 1852+ Reviews | N/A |
| Zoho CJM | 4.5 | Sridhar Vembu | Custom | 1996 | $500 M | 9100+ | Chennai | 1789+ Reviews | N/A |
Growth Channel
Overview
Growth Channel is a software as a service (SaaS) for personalized marketing strategy. It is a multidisciplinary marketing and technology team dedicated to sharing knowledge with the world and greater impact on the community. With Growth Channel, a user will only need to fill out a brief form regarding their campaign. Growth Channel can immediately determine their micro-segment and promptly deliver a comprehensive customized marketing strategy based on that information.
Touchpoint Dashboard
Overview
Are you looking for a Customer Journey Mapping software? Touchpoint Dashboard is the perfect software that can help you get data and understand your customer's expectations! Touchpoint Dashboard allows you to create goal-oriented journey maps that create the best results for the right customers, and understand the journey from multiple perspectives, discuss real-time with your colleagues. You can also use executive-ready outputs to share the story, and enjoy the flexibility and security of a SaaS-based journey management tool! Touchpoint Dashboard assists your organization in running smarter by providing a streamlined "dashboard" view of the areas in the customer journey that are probably going to cost you the most in terms of loyalty, retention, and profitability. Know more about Touchpoint dashboard and its software key features here on Best Alternatives!
Adobe Experience Platform CJM
Overview
Are you looking for software to help you collect statistics on how your customers interact with your product or website? Adobe Experience Platform CJM is the best platform for the job! By translating all of your data into powerful customer profiles that update in real-time, Adobe Experience Platform enables you to offer the perfect experience every time. The basis of Experience Cloud products, Experience Platform, is an open system that transforms all of your data, both Adobe and non-Adobe, into powerful customer profiles that update in real-time and leverages AI-driven insights to help you provide the perfect experiences across every channel. Do you want to learn more? Here on Best Alternatives, you can find everything about Adobe Experience Platform and its CJM features!
Autopilot CJM
Overview
Are you seeking for software that can assist you in gathering statistics on how your clients engage with your product or website? Autopilot CJM is the ideal software to get the job done! You can use Autopilot to automate the complete customer journey with visual marketing automation software that allows you to connect and stay closer to your customers than ever before. You can also gather all of the information you acquired about your prospects and customers in one place, and have a purpose-built canvas to assist you and your team in automating tedious processes and creating outstanding customer experiences. Do you want to learn more? Here on Best Alternatives, you can get to know more about Autopilot and its key features!
FlowMapp CJM
Overview
Are you looking for a software that can help you collect data on how your customers can interact with your product or website? FlowMapp CJM is the perfect software you need to get it done! With FlowMapp, you can select icons, shapes, and connections, utilize a grid, and add images. You can also make flowchart creation fun, and share your projects with teammates, clients, and the rest of the world, as well as select a handy format for export and integrate your flowchart with a Figma board. Do you want to know more? Find out everything there is about FlowMapp and its CJM software's key features only here on Best Alternatives!
UXPressia
Overview
Do you need a software to collect statistics on how various customers engage with your website or product? A CJM software is just what you need, and UXPressia is the ideal one for the job! You may use UXPressia to generate professional customer journey maps, visualize customer experience, and collaborate in real-time with your team. The customer journey mapping tool from UXPressia connects with online analytics tools and accepts embed code from dozens of apps. It allows you to back up your customer journey maps with real-time data and eliminates the need for human input. Do you want to learn more? Discover more ofUXPressia and its unique software features only here on Best Alternatives!
Act-On CJM
Overview
Are you looking for software to help you collect data on how different users interact with your website or product? What you require is CJM software, and Act-On is the best one for the task! Act-On Software is the world's growth marketing leader, providing technologies that enable marketers to go beyond the lead and engage customers at every stage of their journey. You may Map the Customer Journey with Act-On to Extend and Amplify the Customer Lifecycle! You may use Act-On's automated customer journey tools to implement customer journey mapping at any level of the customer lifecycle. Act-On can help you create accurate customer personas, turn customers into brand champions, and extend every customer experience. Do you want to know more? Here on Best Alternatives you can find everything you'll need to know about Act-On and its key features!
Totango CJM
Overview
Are you in need of a software that can help you collect informative data on how different users interact with your website or product? What you need is a CJM software, and Totango is the best one that can do the job perfectly! Totango is the fastest growing and most trusted customer success leader in orchestrating and transforming revenue experiences through the use of data. With Totango's Enterprise to Customer business growth strategy, you can enable a customer-centric culture in which the customer is at the center of everything your employees do. Want to know more? Discover Totango and its CJM software key features here on Best Alternatives!
MoEngage CJM
Overview
MoEngage is a customer engagement platform for customer-driven marketers and product owners that provides personalized communication across multiple channels. Since its establishment in 2014, MoEngage has extended its services to 9 offices across over 35 countries around the world which helped them generate an estimated annual revenue of $72.3 million a year.
Zoho CJM
Overview
Zoho is a CRM software that helps businesses grow by providing products to aid their sales and marketing, support, collaboration, finance, and recruitment needs. Since its release in 1996, Zoho has been servicing over 250 thousand businesses in 180 countries which helped the platform gain an estimated annual revenue of $1 billion a year.