10+ Best Customer Journey Analytics Software 2023
Woopra CJA
customer journey analytics software “tracks, weaves together, and analyzes customer interactions across all channels so that businesses can react in real time and execute behavior-driven strategies.”
Alternatives
| Logo | Name | Rating | CEO | Pricing | Founded | Revenue | Employees | Location | Reviews | Customers |
|---|---|---|---|---|---|---|---|---|---|---|
| | Woopra CJA | 4.4 | Elie Khoury | Custom | 2008 | $1.6 M | 12+ | Dallas | 1785+ Reviews | N/A |
| | Adobe Campaign CJA | 4.1 | Shantanu Narayen | Custom | 1982 | $13 B | 21357+ | France | 1951+ Reviews | 1000000+ |
| | Auryc CJA | 4.8 | Jinlin Wang | Custom | 2016 | $3 M | 19+ | San Francisco | 1784+ Reviews | N/A |
| | Optimove CJA | 4.6 | Pini Yakuel | Custom | 2009 | $38.9 M | 210+ | Tel Aviv | 1892+ Reviews | N/A |
| | NetBase CJA | 4.3 | Peter Caswell | Custom | 2004 | $22.8 M | 161+ | California | 1954+ Reviews | N/A |
| | Totango CJA | 4.3 | Guy Nirpaz | Custom | 2010 | $19 M | 100+ | Redwood City | 1632+ Reviews | N/A |
| | MoEngage CJA | 4.4 | Raviteja Dodda | Custom | 2014 | $25 M | 250+ | San Francisco | 1958+ Reviews | N/A |
| | Glassbox | 4.6 | Yaron Morgenstern | Custom | 2010 | $37 M | 270+ | London | 1745+ Reviews | N/A |
| | WebEngage CJA | 4.5 | Avlesh SinghCo | Custom | 2010 | $100 M | 120+ | Mumbai | 1987+ Reviews | 12469+ |
| | SharpSpring CJA | 4.5 | Richard Carlson | $399 | 1998 | $26.2 M | 247+ | Florida | 1654+ Reviews | 9000+ |
Woopra CJA
Overview
Woopra enables businesses to visualize and optimize all stages of the customer journey with its ultra-powerful customer journey analytics that holistically digs into every single touchpoint that affects the entire customer experience. It helps drive growth, customer retention, and customer success while empowering marketers with the ability to measure customer lifetime value instantaneously and uncover obstacles and opportunities across all touchpoints.
Adobe Campaign CJA
Overview
Adobe Campaign is a multi-channel marketing solution that delivers exemplary customer journey analytics. It offers a central platform that enables users to access customer profiles and data with ease while allowing them to deploy a complete consistent customer experience orchestration from digital to physical environments. Adobe Campaign enables transformative digital experiences trusted by thousands of industry-leading brands across the world.
Auryc CJA
Overview
Auryc empowers companies to build marvelous customer experiences capable of driving impressive revenue through its powerful customer journey analytics (CJA). Auryc is a category leader that moves brands and marketers beyond customer experience analytics and alerts to understand the whole context into the performance-bearing influences and digs deeper into the root cause and identifies the areas that need to be prioritized and focused on. It has been the top choice of G2 for the customer journey analytics category, winning several times in a row.
Optimove CJA
Overview
Optimove powers businesses with a robust customer-led CRM journey mapped by next-gen artificial intelligence. It helps orchestrate personalized customer journeys by delivering insightful analytics with a single customer view where clients receive highly customized predictive customer models reflecting unique customer data and specific business DNA. Its AI-driven self-optimizing journeys enable brands to drive greater campaign uplift and are the single most effective means in ensuring CRM personalization at scale.
NetBase CJA
Overview
NetBase turns unstructured data into action with its robust customer journey analytics (CJA), empowering businesses with rich insights crucial to creating the richest customer experience. NetBase leverages the power of a highly sophisticated next-gen artificial intelligence to power up the entire customer journey while eliminating data silos and errors as it significantly reduces latency for critical insight delivery to the business.
Totango CJA
Overview
Totango is an all-in-one customer journey solution that enables businesses to orchestrate winning experiences right from the initial stages of contact discovery to expansion and brand advocacy. It delivers the most reliable results-driven customer success platform that aggressively scales and helps the fastest-growing start-ups to become one of the largest enterprises globally. The Totango customer journey analytics provides brands with accelerated sales rep productivity while significantly reducing customer churns.
MoEngage CJA
Overview
MoEngage is a powerful full-stack solution that delivers insights-led customer engagement software for user-obsessed brands. It is built with in-depth analytics and amazing AI-powered customer journey orchestration that empowers businesses with hyper-personalization at scale in wide-ranging channels. It partners with TalonOne to stimulate service offerings while spurring revenue and facilitating customers on the implementation of engaging promotions with accelerated customer lifetime value (CLV).
Glassbox
Overview
Glassbox is a platform that offers software solutions to empower organizations to create seamless digital customer experiences, which work in real-time, across mobile apps and websites. Since its establishment in 2010, Glassbox has been helping businesses in accelerating customer loyalty and business growth which helped the platform record an Annual Recurring Revenue of $37 million.
WebEngage CJA
Overview
WebEngage is a customer data platform and marketing automation platform that makes customer engagement and retention simplified and highly effective for consumer tech enterprises. Since its establishment in 2011, WebEngage has been servicing thousands of brands around the world across several industries which helped the platform gain an estimated annual revenue of $13.8 million a year.
SharpSpring CJA
Overview
SharpSpring is a revenue growth marketing platform that provides solutions to help small businesses generate leads, improve conversions to sales, and drive higher returns on marketing investments. Since its establishment in 2012, SharpSpring has been serving more than 2000 digital marketing agencies around the world which helped the platform gain an estimated annual revenue of $38.9 million a year.