10+ Zoho CRM Plus Alternatives and Competitors
Zoho CRM Plus is an advanced cloud-based customer experience software from the Zoho Corporation. The platform aims to provide businesses with stellar tools and features to improve customer experience through every customer journey. With Zoho CRM Plus, users can better engage customers, manage interactions in one platform and convert them into sales in as fast as one-two-three. Flashing back to its roots, Zoho CRM Plus is primarily programmed as part of Zoho’s web-based online office suite for customer relationship management product. Zoho CRM Plus was released in 2014, making the app recognized as Zoho’s first integrated suite for all customer-facing teams. Since its release, Zoho CRM Plus instantly captures multiple customers across various industries, making the app branded as one of the best customer experience software for customer-driven operations. Today, with over 13 million users that trust Zoho CRM Plus, the platform becomes the leading competitor for other customer experience providers like Zendesk Customer Experience, Genesys PureConnet, Gainsight, MindTouch, and Quadient Inspire.
|Logo||Name Sort||Rating Sort||CEO||Pricing Sort||Founded Sort||Revenue Sort||Employees Sort||Location Sort||Reviews Sort||Customers Sort|
|Zendesk Customer Experience||Mikkel Svane||N/A||2007|| $816.4 M|| 5,000+||San Francisco|| 1654+ Reviews|| 150K +|
|Genesys PureConnect||Tony Bates||$75||1990|| $2 B|| 5,935+||California|| 1747+ Reviews|| 50M +|
|Medallia||Leslie J. Stretch||N/A||2001|| $421.5 M|| 1,000+||San Francisco|| 1847+ Reviews|| 49B +|
|Gainsight||Nick Mehta||N/A||2009|| $50 M|| 700+||San Francisco|| 1987+ Reviews|| 8K +|
|Zoho CRM Plus||Sridhar Vembu||$33.42||2001|| $500 M|| 9,100+||Chennai|| 1587+ Reviews|| 13M +|
|MindTouch||Aaron Fulkerson||N/A||2004|| $10 M|| 79+|| San Diego|| 1748+ Reviews|| 43M +|
|Podium||Eric Rea||N/A||2014|| $12 M|| 290+|| Lehi|| 1748+ Reviews|| 7K +|
|Pendo.io||Todd Olson||N/A||2013|| $65.8 M|| 454+|| North Carolina || 1874+ Reviews|| 153M +|
|Quadient Inspire||Geoffrey Godet||N/A||1984|| $316.1 M|| 1,000+|| Bagneux|| 1744+ Reviews|| 5.5K +|
|WalkMe||Dan Adika||$2.40||2011|| $126.3 M|| 850+||San Francisco|| 1578+ Reviews|| 2K +|
|Thomas Soulier||CRM Expert||https://in.linkedin.com/in/thomassoulier|
|Isabelle Albouze||Certified Member||https://in.linkedin.com/in/isabelle-albouze-03a108|
|Sunil Lalvani||Business Leader||https://in.linkedin.com/in/slalvani|
- Access Control
- Accounting Intergration
- Application Integration
- Assessment Management
- Assignment Management
- CRM Integration
- Customer Support
- List Management
- Marketing Automation
- Sales Enablement
- Sales Force Automation
- Performance Management
- Process Management
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Q & A
Zoho CRM Plus is one of the comprehensive customer experience platforms that is designed to cater to the needs of all businesses. This cloud-based solution enables you to increase both customer engagement and customer experience throughout their lifecycle. On top of that, it also aims to help you convert customers into brand advocates. And to start off, Zoho CRM Plus assists you in engaging with customers through various channels.
If interested in implementing Zoho CRM Plus to drive your customer experience, you should know that it only offers one price plan, which costs $60 per month. However, Zoho CRM Plus also offers an annual subscription, which would cost $50 per month for the whole year.These prices do not include local taxes, such as VAT, GST, etc., though.
Yes! Zoho CRM Plus comes with a free 30-day trial period. This enables interested customers to test out the platform’s functionality, which helps them determine if it is the best customer experience for their business. All that you need to do to avail the trial is to sign-up for free on Zoho CRM Plus’ website. On top of that, the platform does not require you to input your credit card details for the trial.
The main difference between Zoho CRM and Zoho CRM is their functionality. With Zoho CRM Plus, you have all the features of Zoho CRM, as well as additional tools and features to help you design the best customer experience. Plus, it also includes eight more tools, including Analytics, Zia, Desk, SalesIQ, Campaigns, Social, Surveys, and Projects.