10+ WalkMe Alternatives and Competitors
WalkMe
WalkMe is a software-as-a-service (SaaS), cloud-based customer experience software platform designed to provide next-generation customer experience. WalkMe not only provides high-quality customer experience solutions, for it also provides features to increase sales and conversion rates, boost UX, reduce support costs, and improve employee productivity. On top of that, WalkMe provides various integrations with other third-party platforms, including Salesforce, Slack, Webhooks, Google Analytics, Okta, and GSuite. Programmed to provide digital adoption for businesses, WalkMe ensures that its users can keep up a steady pace with innovation’s speed. WalkMe encompasses the best technologies that would make every business stay up to their game, which includes customer experience solutions. Today, with thousands of organizations, businesses, and brands that rely on WalkMe, the platform is branded as one of today’s best customer experience platforms, competing against other platforms like Zoho CRM Plus, Genesys PureConnect, Pendo.io, and Zendesk Customer Experience. Also, WalkMe becomes one of the highest-earning customer experience providers, with $126 million in revenue.
Alternatives
| Logo | Name Sort | Rating Sort | CEO | Pricing Sort | Founded Sort | Revenue Sort | Employees Sort | Location Sort | Reviews Sort | Customers Sort |
|---|---|---|---|---|---|---|---|---|---|---|
 | Zendesk Customer Experience | Mikkel Svane | N/A | 2007 | $816.4 M | 5,000+ | San Francisco | 1654+ Reviews | 150K + | |
 | Genesys PureConnect | Tony Bates | $75 | 1990 | $2 B | 5,935+ | California | 1747+ Reviews | 50M + | |
 | Medallia | Leslie J. Stretch | N/A | 2001 | $421.5 M | 1,000+ | San Francisco | 1847+ Reviews | 49B + | |
 | Gainsight | Nick Mehta | N/A | 2009 | $50 M | 700+ | San Francisco | 1987+ Reviews | 8K + | |
 | Zoho CRM Plus | Sridhar Vembu | $33.42 | 2001 | $500 M | 9,100+ | Chennai | 1587+ Reviews | 13M + | |
 | MindTouch | Aaron Fulkerson | N/A | 2004 | $10 M | 79+ | San Diego | 1748+ Reviews | 43M + | |
 | Podium | Eric Rea | N/A | 2014 | $12 M | 290+ | Lehi | 1748+ Reviews | 7K + | |
 | Pendo.io | Todd Olson | N/A | 2013 | $65.8 M | 454+ | North Carolina | 1874+ Reviews | 153M + | |
 | Quadient Inspire | Geoffrey Godet | N/A | 1984 | $316.1 M | 1,000+ | Bagneux | 1744+ Reviews | 5.5K + | |
| WalkMe | Dan Adika | $2.40 | 2011 | $126.3 M | 850+ | San Francisco | 1578+ Reviews | 2K + |
Contact Info
| Website | Phone | walkme.com | info@walkme.com | 0800906440 | twitter.com/WalkMeInc | facebook.com/WalkMe | linkedin.com/company/walkme |
|---|
Pricing
Key Employees
| Image | Name | Designation | |
|---|---|---|---|
 | Amir Farhi | Chief Business Development Officer | https://www.linkedin.com/in/amirfarhi |
 | Rory O'Driscoll | https://www.linkedin.com/in/roryodriscoll | |
 | Doron Lev | FinOps Manager Engineering | https://www.linkedin.com/in/costsaving |
Reviews
“ AUGUST 22, 2019 A fabulous tool for improving customer experience ”
- It has very useful tools and features new features are released regularly, consistently improving the software.
- Very intuitive UI implementing the WalkMe software within our platform was extremely quick and easy.
- Given my role in the implementation of this tool, I cannot think of anything that the company did poorly.
- The platform isn’t the most stable.
“ WalkMe does more than just guided walkthroughs ”
- Flexibility.
- Customization.
- More dynamic URLs.
- Easier organization and navigation of the builder.
“ One of the Best Ways to WalkMe Through Learning Our Sales Pipeline Workflow! ”
- Creates step-by-step tutorials for workers to view.
- Business Processes are now standardized – as they are in writing for employees to follow.
- The workflow builder feels a bit clumsy – and can be quite tedious.
- There needs to be quite a bit of time investment in order to learn the platform efficiently.
Features
- Access Control
- Analytics
- Accounting Intergration
- Application Integration
- Assessment Management
- Assignment Management
- List Management
- Marketing Automation
- Sales Enablement
- Sales Force Automation
- Business Intelligence
- Security
- Team Collaboration
- Performance Management
- Process Management
Images & Videos
Q & A
WalkMe is an advanced cloud-based Software as a Service (SaaS) platform designed for large enterprises to improve their customer experience and customer engagement on their company website. On top of that, WalkMe also aims to help teams increase their sales and conversion rates. Aside from boosting your user experience, WalkMe also enables you to increase employee productivity and reduce support costs.
The WalkMe platform offers potential users with two subscription plans. These are the Basic plan and the Custom plan. With the Basic plan, you can get started right away with utilizing WalkMe, but a sales representative will provide you with a price after choosing this price plan. However, if you choose the Custom plan, you must get in touch with a sales representative so that you can discuss all the tools and features that you need. After that, they will provide you with a custom price according to your needs.
WalkMe does not offer interested customers with a free trial plan. However, this customer experience solution does provide an on-demand demo. If interested, you can request for it on the WalkMe website. Although the demo is not as complete as a trial, it does provide key insights into WalkMe’s system.
The Salesforce platform is one of the apps that WalkMe integrates with, and it is quite robust as well. This allows sales and marketing teams to have more flexibility when it comes to catering to their customers. On top of that, this WalkMe integration also enables you to store precious customer information and data so that your teams can design a more personalized solution and campaigns for customers.