10+ WalkMe Alternatives and Competitors
Table of Content
WalkMe
WalkMe is a software-as-a-service (SaaS), cloud-based customer experience software platform designed to provide next-generation customer experience. WalkMe not only provides high-quality customer experience solutions, for it also provides features to increase sales and conversion rates, boost UX, reduce support costs, and improve employee productivity. On top of that, WalkMe provides various integrations with other third-party platforms, including Salesforce, Slack, Webhooks, Google Analytics, Okta, and GSuite. Programmed to provide digital adoption for businesses, WalkMe ensures that its users can keep up a steady pace with innovation's speed. WalkMe encompasses the best technologies that would make every business stay up to their game, which includes customer experience solutions. Today, with thousands of organizations, businesses, and brands that rely on WalkMe, the platform is branded as one of today's best customer experience platforms, competing against other platforms like Zoho CRM Plus, Genesys PureConnect, Pendo.io, and Zendesk Customer Experience. Also, WalkMe becomes one of the highest-earning customer experience providers, with $126 million in revenue.
Alternatives
| Logo | Name | Rating | CEO | Pricing | Founded | Revenue | Employees | Location | Reviews | Customers |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Zendesk Customer Experience | 4.7 | Mikkel Svane | $Free | 2007 | $816.4 M | 5000+ | San Francisco | 1654+ Reviews | 150000+ |
|
|
Genesys PureConnect | 4.7 | Tony Bates | $75 | 1990 | $2 B | 5935+ | California | 1747+ Reviews | 50000000+ |
|
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Medallia | 4.6 | Leslie J. Stretch | Custom | 2001 | $421.5 M | 1000+ | San Francisco | 1847+ Reviews | 49000000000+ |
|
|
Gainsight | 4.6 | Nick Mehta | Custom | 2009 | $50 M | 700+ | San Francisco | 1987+ Reviews | 8000+ |
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Zoho CRM Plus | 4.5 | Sridhar Vembu | $33.42 | 2001 | $500 M | 9100+ | Chennai | 1587+ Reviews | 13000000+ |
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MindTouch | 4.5 | Aaron Fulkerson | Custom | 2004 | $10 M | 79+ | San Diego | 1748+ Reviews | 43000000+ |
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|
Podium | 4.4 | Eric Rea | Custom | 2014 | $12 M | 290+ | Lehi | 1748+ Reviews | 7000+ |
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Pendo.io | 4.4 | Todd Olson | Custom | 2013 | $65.8 M | 454+ | North Carolina | 1874+ Reviews | 153000000+ |
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Quadient Inspire | 4.3 | Geoffrey Godet | Custom | 1984 | $316.1 M | 1000+ | Bagneux | 1744+ Reviews | 5500+ |
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Qualtrics | 4.2 | Ryan Smith | $1500 | 2002 | $289.9 M | 3000+ | Provo | 1587+ Reviews | 35000000+ |
Contact Info
| Website | Phone | ||||
|---|---|---|---|---|---|
|
www.walkme.com |
info@walkme.com | 0800906440 | twitter.com/WalkMeInc | www.facebook.com/WalkMe | www.linkedin.com/company/walkme |
Pricing
- $2.40 - $2.50 /user /month
- $9000/year to $50,000/year
Key Employees
| Image | Name | Designation | Email ID | ||
|---|---|---|---|---|---|
|
|
Amir Farhi | Chief Business Development Officer | N/A | N/A | https://www.linkedin.com/in/amirfarhi |
|
|
Rory O'Driscoll | N/A | N/A | N/A | https://www.linkedin.com/in/roryodriscoll |
|
|
Doron Lev | FinOps Manager Engineering | N/A | N/A | https://www.linkedin.com/in/costsaving |
Reviews
“ AUGUST 22, 2019 A fabulous tool for improving customer experience ”
4/5 (overall) - Aaron Goldstein
Pros:
- It has very useful tools and features new features are released regularly, consistently improving the software.
- Very intuitive UI implementing the WalkMe software within our platform was extremely quick and easy
Cons:
- Given my role in the implementation of this tool, I cannot think of anything that the company did poorly.
- The platform isn’t the most stable
“ WalkMe does more than just guided walkthroughs ”
4/5 (overall) - Vincent Frisina
Pros:
- Flexibility.
- Customization.
Cons:
- More dynamic URLs.
- Easier organization and navigation of the builder.
“ One of the Best Ways to WalkMe Through Learning Our Sales Pipeline Workflow! ”
4.5/5 (overall) - Joshua Melder
Pros:
- Creates step-by-step tutorials for workers to view.
- Business Processes are now standardized – as they are in writing for employees to follow.
Cons:
- The workflow builder feels a bit clumsy – and can be quite tedious.
- There needs to be quite a bit of time investment in order to learn the platform efficiently.
Features
- Access Control
- Analytics
- Accounting Integration
- Application Integration
- Assessment Management
- Assignment Management
- List Management
- Marketing Automation
- Sales Enablement
- Sales Force Automation
- Business Intelligence
- Security
- Team Collaboration
- Performance Management
- Process Management
Images & Videos
Q & A
What is WalkMe used for?
WalkMe is an advanced cloud-based Software as a Service (SaaS) platform designed for large enterprises to improve their customer experience and customer engagement on their company website. On top of that, WalkMe also aims to help teams increase their sales and conversion rates. Aside from boosting your user experience, WalkMe also enables you to increase employee productivity and reduce support costs
How much does WalkMe cost?
The WalkMe platform offers potential users with two subscription plans. These are the Basic plan and the Custom plan. With the Basic plan, you can get started right away with utilizing WalkMe, but a sales representative will provide you with a price after choosing this price plan. However, if you choose the Custom plan, you must get in touch with a sales representative so that you can discuss all the tools and features that you need. After that, they will provide you with a custom price according to your needs.
Does WalkMe have a free trial?
WalkMe does not offer interested customers with a free trial plan. However, this customer experience solution does provide an on-demand demo. If interested, you can request for it on the WalkMe website. Although the demo is not as complete as a trial, it does provide key insights into WalkMe’s system
What is WalkMe for Salesforce?
The Salesforce platform is one of the apps that WalkMe integrates with, and it is quite robust as well. This allows sales and marketing teams to have more flexibility when it comes to catering to their customers. On top of that, this WalkMe integration also enables you to store precious customer information and data so that your teams can design a more personalized solution and campaigns for customers
Does WalkMe have a mobile application?
Unfortunately, WalkMe does not have a mobile application. Instead, since the app is a cloud-based solution, users can still access their accounts through their mobile web browser. However, this would require a reliable internet connection for you to access the mobile site.
What is WalkMe training?
Since WalkMe is a comprehensive solution, it offers online training for users during its implementation process. This allows users to have exclusive access to training videos that WalkMe provides while working, which helps improve employee productivity and efficiency
Alternatives
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Zendesk Customer Experience
View Details -
Genesys PureConnect
View Details -
Medallia
View Details -
Gainsight
View Details -
Zoho CRM Plus
View Details -
MindTouch
View Details -
Podium
View Details -
Pendo.io
View Details -
Quadient Inspire
View Details
saas
- CRM
- Database Management
- Project Management
- ERP
- Expense Management
- Marketing Automation
- Accounting
- Customer Service
- Business Intelligence
- Marketing Resource Management
- Content Management
- Sales Management
- Inventory management
- Email Marketing
- Payment Processing
- E-Signature Software
- Contract Management Software
- Cybersecurity Software
- CMMS
- Lead Management
- Business Process Management
- Corporate Performance Management
- Customer Engagement Software
- Enterprise Architecture Software
- Brand Management Software
- Change Management Software
- Lead Generation Software
- Video Sharing
- Workforce Management
- Document Management Software
- Reporting Software
- Billing And Invoicing Software
- Enterprise Asset Management
- Network Security Software
- Data Analytics Software
- Quality Management Software
- Web Conferencing Software
- Web Design Software
- SEO Software
- Data Quality Software
- Risk Management Software
- Facility Management Software
- Help Desk Software
- Social Media Management Software
- Sales Performance Management
- Sales Forecasting Software
- Digital Asset Management Software
- Supply Chain Management
- File Sharing Software
- CPQ Software
- Partner Management Software
- Email Signature Software
- Marketing Attribution Software
- Customer Experience Software
- Budgeting Software
- Audit Software
- HR Software
- EHS Software
- Knowledge Management Software
- Presentation Software
- VPN
- Website Monitoring Software
- PR Software
- Marketing Analytics Software
- Proposal Software
- Payroll Software
- Identity And Access Management
- Task Management Software
- Web Analytics Software
- Business Plan software
- Artificial Intelligence Software
- Photo Editing
- Video Editing
- Video Hosting Websites
- Document Creation Software
- Data Virtualization Software
- Requirements Management Software
- Vector Graphics Software
- After Effects Software
- Board Management Software
- Business Activity Monitoring Software
- Policy Management Software
- Operational Risk Management Software
- Equipment Maintenance Software
- Project Portfolio Management
- Business Management Software
- Corporate LMS
- Internal Communications Software
- Benefits Administration Software
- Time Tracking Software
- Talent Management Software
- Employee Scheduling Software
- Employee Performance Management
- Employee Engagement Software
- Video Interviewing Software
- Applicant Tracking Software
- Contact Management Software
- Employee Recognition Software
- Employee Feedback Software
- Onboarding Software
- Employee Training Software
- Background Check Software
- Recruiting Software
- 360 Degree Feedback Software
- Attendance Tracking Software
- Employee Monitoring Software
- HR Analytics Software
- Reference Check
- Whistleblowing Software
- Subscription Management Software
- Fraud Detection Software
- Data Loss Prevention
- Influencer Marketing
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- Mind Mapping Software
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- Enterprise Feedback Management
- Employee Management Software
- HCM Software
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- Enterprise Search Software
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- Multi-level Marketing
- RFP Software
- Incident Management Software
- Encryption Software
- Database Security Software
- Exit Interview Management Software
- Interview Scheduling
- PEO Software
- Social Media Monitoring Software
- Chatbots Software
- Recruiting Automation Software
- Staffing Software
- Workload Automation
- Financial Management
- Business Continuity Management
- Social Media Analytics
- Endpoint Security Software
- Enterprise Content Management
- Customer Communication Management
- Product Management Software
- HR Case Management
- Network Management
- Master Data Management
- Remote Support Software
- Client Portal Software
- HR Service Delivery Software
- Electronic Data Interchange
- Performance Appraisal Software
- Reference Management
- Screen Sharing Software
- Contract Lifecycle Management
- Quote Management
- Direct Mail Automation Software
- Budgeting and Forecasting Software
- DevOps Software
- Backup Software
- Event Stream Processing Software
- Bid Management Software
- Big Data Processing and Distribution Software
- Restaurant POS System
- Field Service Management Software
- Endpoint Detection & Response Software
- Robotic Process Automation Software
- Fleet Management Software
- Customer Data Platform Software