10+ Qualtrics Alternatives and Competitors
Qualtrics is a customer experience software that provides top notch solutions for businesses of all sizes. This cloud-based platform enables users to create surveys that will increase their insights regarding customers, employees, and their market. The Qualtrics software’s goal is to help you gather relevant data and information, which helps you make better decisions. On top of that, it also helps you improve your company’s customer experience. With Qualtrics, you have the benefit of an intuitive system, so that its implementation is much easier. And should you encounter issues, the app’s customer support team is always available.
Read MoreTop Alternatives for Qualtrics
- #1Zendesk Customer Experience
- #2Genesys PureConnect
- #3Medallia
- #4Gainsight
- #5Zoho CRM Plus
- #6MindTouch
- #7Podium
- #8Pendo.io
- #9Quadient Inspire
- #10WalkMe
No. | Logo | Name | Website | Rating | Pricing | Reviews |
---|---|---|---|---|---|---|
1 | Zendesk Customer Experience | Visit Now | 4.7 | $Free | 1654+ Reviews | |
2 | Genesys PureConnect | Visit Now | 4.7 | $75 | 1747+ Reviews | |
3 | Medallia | Visit Now | 4.6 | Custom | 1847+ Reviews | |
4 | Gainsight | Visit Now | 4.6 | Custom | 1987+ Reviews | |
5 | Zoho CRM Plus | Visit Now | 4.5 | $33.42 | 1587+ Reviews | |
6 | MindTouch | Visit Now | 4.5 | Custom | 1748+ Reviews | |
7 | Podium | Visit Now | 4.4 | Custom | 1748+ Reviews | |
8 | Pendo.io | Visit Now | 4.4 | Custom | 1874+ Reviews | |
9 | Quadient Inspire | Visit Now | 4.3 | Custom | 1744+ Reviews | |
10 | WalkMe | Visit Now | 4.3 | $2.40 | 1578+ Reviews |
Features
- Access Control
- Analytics
- Accounting Integration
- Application Integration
- Assessment Management
- Assignment Management
- CRM Integration
- List Management
- Marketing Automation
- Sales Enablement
- Sales Force Automation
- Security
- Team Collaboration
- Predictive Sales
- Performance Management
Q & A
What is Qualtrics used for?
Qualtrics is an advanced web-based software that provides all businesses – from startups to large corporations, with top of the line customer experience tools and features. This app aims to help users gather vital data not only about their customers, but also their employees, brand, market, and more. On top of that, Qualtrics also provides top notch product experience solutions, such as Pricing Research, Market Segmentation, and Concept Testing.
How much does Qualtrics cost?
If interested in implementing the Qualtrics app to improve your organization’s customer experience, the platform offers a quote based pricing system. This means that you need to get in touch with a customer representative from Qualtrics so that you can discuss the solutions that you need from it. After that, they will provide you with a price quote according to your company’s needs
Does Qualtrics offer a free trial?
Unfortunately, Qualtrics does not offer a free trial for its customers. However, what the customer experience platform offers instead is a free demo of its system. In order for you to avail the demo, you must request for one through the Qualtrics website. All you need to do is fill out a form and their sales team will contact you with the demo.
Which is better: Qualtrics or SurveyMonkey?
SurveyMonkey offers a straightforward, easy-to-use system for startups and small businesses to create surveys so that they can gain vital feedback and data. The Qualtrics app, on the other hand, is a complete platform that entices large corporations. And although this app can also enable you to create surveys, it also offers other robust solutions. Those include customer experience, employee experience, brand experience, product experience, and more.
Does Qualtrics have a mobile application?
Yes! Qualtrics offers its users the convenience of having a mobile application. This aims to help you see alerts and updates regarding your customer experience platform on-the-go. On top of that, this Qualtrics mobile app also enables you to use it offline. You can find the mobile solution on both the Apple App Store and the Google Play Store
How many users does Qualtrics have?
The Qualtrics platform, since it started in 2002, now has more than 11,000 paying customers from all over the world. These customers include big names such as Ferrari, Adidas, Sony, IBM, GE, Samsung, Verizon, Under Armour, Toyota, Coca-Cola, Microsoft, and Ford.
Reviews
4/5 (overall) - Stephanie Brown
Pros:
- Customizable question types.
- Exporting data
Cons:
- It can be hard to interpret readability results.
- The mobile view (while editing from desktop) doesn’t really look like the actual mobile view of a survey.
4.5/5 (overall) - Jared Hansen
Pros:
- Data collection and analysis were simple, intuitive, and easily exported for other tools such as SPSS.
- Qualtrics was used by most professors in my department for data collection, especially as it pertained to surveys.
Cons:
- Survey logic (more options).
- Implementation with other tools (OSF).
4/5 (overall) - Kristyn Cole
Pros:
- Ease of use, email a link to everyone in the company.
- Fast and immediate results.
Cons:
- Not free.
- Sometimes glitchy on other platforms- cell phones, etc.
Qualtrics is now one of the most popular customer experience solutions in today’s market; there is no doubt that it can offer high end tools and features. However, the app does have a few downsides that you should know. That said, Qualtrics has a challenging and complicated installation process and a glitchy mobile application. Aside from that, it also has limited options for survey logistics.
Related
- 10+ Zendesk Customer Experience Alternatives and Competitors
- 10+ Genesys PureConnect Alternatives and Competitors
- 10+ Medallia Alternatives and Competitors
- 10+ Gainsight Alternatives and Competitors
- 10+ Zoho CRM Plus Alternatives and Competitors
- 10+ MindTouch Alternatives and Competitors
- 10+ Podium Alternatives and Competitors
- 10+ Pendo.io Alternatives and Competitors
- 10+ Quadient Inspire Alternatives and Competitors
- 10+ WalkMe Alternatives and Competitors
Alternatives
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Zendesk Customer Experience
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Genesys PureConnect
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Medallia
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Gainsight
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Zoho CRM Plus
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MindTouch
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Podium
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Pendo.io
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saas
- CRM
- Database Management
- Project Management
- ERP
- Expense Management
- Marketing Automation
- Accounting
- Customer Service
- Business Intelligence
- Marketing Resource Management
- Content Management
- Sales Management
- Inventory management
- Email Marketing
- Payment Processing
- E-Signature Software
- Contract Management Software
- Cybersecurity Software
- CMMS
- Lead Management