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10+ Quadient Inspire Alternatives and Competitors

Quadient Inspire

4.3 User Rating
$316.1 M Revenue
1000+ No of Employees
1984 Founded
SaaS Industry
Customer Experience Software Category
Geoffrey Godet CEO
Overview

Quadient Inspire is an award-winning Customer Communications Management (CCM) platform that provides customer experience solutions for large enterprises. Quadient Inspire enables users to track customer journeys, create and deliver personalized content, and manage customer complaints across all digital and traditional channels. What also makes this platform so powerful is it provides flexible deployment options, as Quadient offers deployments for cloud, hybrid, and on-premise. Programmed to support businesses' customer interaction, Quadient Inspire was designed to bring out the best customer journey that drives impactful engagement. Since its release, Quadient Inspire becomes the reliable customer experience platform for thousands of businesses around the globe, all thanks to the application's high-end features for customer experience management and business process automation. With Quadient Inspire's vision of providing the world’s most meaningful customer experiences, the platform branded as one of the best customer experience solutions today, making the app trusted across retail, financial services, insurance, telecommunications, government, healthcare, and utility industries.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Zendesk Customer Experience 4.7 Mikkel Svane $Free 2007 $816.4 M 5000+ San Francisco 1654+ Reviews 150000+
Genesys PureConnect 4.7 Tony Bates $75 1990 $2 B 5935+ California 1747+ Reviews 50000000+
Medallia 4.6 Leslie J. Stretch Custom 2001 $421.5 M 1000+ San Francisco 1847+ Reviews 49000000000+
Gainsight 4.6 Nick Mehta Custom 2009 $50 M 700+ San Francisco 1987+ Reviews 8000+
Zoho CRM Plus 4.5 Sridhar Vembu $33.42 2001 $500 M 9100+ Chennai 1587+ Reviews 13000000+
MindTouch 4.5 Aaron Fulkerson Custom 2004 $10 M 79+ San Diego 1748+ Reviews 43000000+
Podium 4.4 Eric Rea Custom 2014 $12 M 290+ Lehi 1748+ Reviews 7000+
Pendo.io 4.4 Todd Olson Custom 2013 $65.8 M 454+ North Carolina 1874+ Reviews 153000000+
WalkMe 4.3 Dan Adika $2.40 2011 $126.3 M 850+ San Francisco 1578+ Reviews 2000+
Qualtrics 4.2 Ryan Smith $1500 2002 $289.9 M 3000+ Provo 1587+ Reviews 35000000+

Key Employees

Image Name Designation Email ID Twitter Linkedin
William D. Ward VP & GM Supply Chain Operations N/A N/A https://www.linkedin.com/in/wmdward
Shelia Gray N/A N/A N/A https://www.linkedin.com/in/sheliadgray
Julie Bannocks N/A N/A N/A https://www.linkedin.com/in/julie-bannocks
Dan DeFranco N/A N/A N/A https://www.linkedin.com/in/dan-defranco-a99190

Reviews

“ Quadient Inspire: One solution to rule them all ”

4/5 (overall) - Bob Karpel
Pros:
  • The ability to set up complex universal templates to handle frequently repeated tasks is a real time saver.
  • Is there a useful output format that is not supported? I haven’t come across a need yet that cannot be met
Cons:
  • Scripting is quite daunting to the uninitiated and more help would be appreciated.
  • Some of the error messages received during processing could be more specific so that the user can diagnose more effectively the issue at hand

“ Quadient - Inspiring the world of composition ”

4/5 (overall) - David Adams
Pros:
  • Superior processing times. Compared with others I have used on the market this is by far one of the fastest composition tools on the market.
  • Native imports and text in rec features allow you to work and manage other types of work supplied by customers
Cons:
  • Usually quick to de-bug/resolve any issues, currently having a problem saving production profiles.
  • Its more of a little annoyance than a problem and its not a time consuming fix.

“ Quadient Inspire review ”

4/5 (overall) - Elvis Wouashe
Pros:
  • Quadient is very reliable. For instance, Inspire Designer will hardly or never crash while in use.
  • Most of Quadient products are very user-friendly.
Cons:
  • I would love to see a mobile version of Inspire Designer.
  • I would also love to see more video tutorials of how to use Inspire Designer.

Features

  • Access Control
  • Analytics
  • Accounting Integration
  • Application Integration
  • Assignment Management
  • Billing & Invoicing
  • Customer Support
  • List Management
  • Sales Enablement
  • Sales Force Automation
  • Team Collaboration
  • Predictive Sales
  • Automated Billing
  • Performance Management
  • Process Management

Images & Videos

Q & A

What is Quadient Inspire?

Quadient Inspire is part of the Quadient Platform’s award-winning customer communications management or CCM software. This platform, however, focuses on improving a business’ customer experience, which can help them retain more customers. On top of that, Quadient Inspire you can track your customer’s journey as well as manage their feedback. With this customer experience solution, you can enable your team to create custom messages and other forms of content

How much does Quadient Inspire cost?

Much like most software applications that cater to large businesses, Quadient Inspire also offers a quote based pricing system for interested customers. This means that in order for you to implement this platform into your organization, you must receive a price quote from a sales representative. In order for you to do that, you must get in touch with Quadient Inspire’s sales team, which you can do by visiting their website

Is Quadient Inspire free to use?

Unfortunately, Quadient Inspire is not a free app to use, as we covered its pricing system above. It also does not provide a free trial. What the Quadient Inspire app offers instead is a video demonstration of its platform. To avail of this demo, you must request for it on their website and then their sales team will contact you regarding the demo

What are the top solutions that Quadient Inspire offers?

Quadient Inspire offers many top notch tools and features for users to increase customer experience management. So, aside from its customer communications management solution, Quadient Inspire also features Customer Journey Suite, Omnichannel Communications, Business Collaboration, Digital Experience, Migration Solutions, Archive & Retrieval, Professional Services, Multi-Channel Document Management, and Outbound Document Automation

Which industries can benefit from using Quadient Inspire?

Quadient Inspire is one of the more flexible customer experience solutions. That is why it can serve various key industries and markets. That said, Quadient Inspire caters to Financial Services, Health Insurance, Higher Education, Insurance, Public Sector & Government, Retail, Service Providers, Shipping Carriers, Telecommunications, and Utilities

Is Quadient Inspire a cloud-based app?

Yes! Quadient Inspire is a cloud-based solution, which means all data is processed through the app’s server’s. This also means that, even though it does not have a mobile application, users can utilize their mobile devices’ web browser to access their accounts and review important updates or alerts. However, if you need more customization, Quadient Inspire also offers an on-premise deployment as well. This allows you to have more control over its implementation process

Alternatives

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