10+ Pega Alternatives and Competitors
Pega is an enterprise grade all-in-one customer relationship management or CRM platform that is available in the market today. It also provides a robust customer engagement solution for its users. The Pega app also offers other excellent tools, including case management, business process management, robotic process automation, and so much more. This system is also one of the earliest of its type, having established itself in 1983. Since then, Pega now has more than 5,000 employees, and it is earning an industry-leading $891 million per year in revenue.
Of its thousands of employees, Pega has two key employees – namely Adriana Bokel Herde as Chief People Officer and Don Schuerman as Chief Technology Officer & Vice President. If you need a more in-depth knowledge of Pega, all you need to do is scroll down. You will also find a list of the best alternatives and competitors of this platform. It includes LiveAgent, LiveChat, ChurnZero, Freshdesk Customer Engagement, and more. Find all that and more as you scroll down.
|Logo||Name Sort||Rating Sort||CEO||Pricing Sort||Founded Sort||Revenue Sort||Employees Sort||Location Sort||Reviews Sort||Customers Sort|
|Liveagent||Viktor Zeman||N/A||2004|| $3.6 M|| 50+|| Bratislava|| 1788+ Reviews|| 2.8K +|
|Livechat Customer Engagement||Mariusz Cieply||$19||2002|| $89.4 M|| 200+||Poland|| 1887+ Reviews|| 30K +|
|ChurnZero||You Mon Tsang||N/A||2015|| $7.5 M|| 200+||Washington|| 1877+ Reviews|| 6.9K +|
|Freshdesk Customer Engagement||Girish Mathrubootham||N/A||2010|| $200 M|| 5,000+||California|| 1989+ Reviews|| 40K +|
|Intercom||Karen Peacock||$87||2011|| $50 M|| 934+||San Francisco|| 1874+ Reviews|| 100K +|
|Astute||Joe Sanda||N/A||1995|| $100 M|| 181+||Ohio|| 1777+ Reviews|| 85.4K +|
|Zoho Desk Customer Engagement||Sridhar Vembu||N/A||1996|| $600 M|| 9,100+||Chennai|| 1777+ Reviews|| 30M +|
|EngageBay||Sreedhar Ambati||N/A||2006|| $1 M|| 20+||California|| 1878+ Reviews|| 64.5K +|
|WebEngage||Avlesh Singh||N/A||2010|| $100 M|| 120+||Mumbai|| 1888+ Reviews|| 12.5K +|
|Zendesk Customer Engagement||Mikkel Svane||$5||2007|| $816.4 M|| 3,570+||San Francisco|| 1878+ Reviews|| 150K +|
|Adriana Bokel Herde||Chief People Officer||https://www.linkedin.com/in/adriana-bokel-herde-79876377|
|Don Schuerman||CTO & Vice President||https://www.linkedin.com/in/donschuerman|
- Access Control
- Agile Software Development
- Application Integration
- Assessment Management
- Assignment Management
- Campaign Management
- List Management
- Contact Management
- Sales Force Automation
- Team Collaboration
- Predictive Sales
- Performance Management
- Process Management
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Q & A
Fortunately, yes, it does. With Pega, new users get to enjoy a free trial period that lasts up to thirty (30) days. This provides you with the knowledge of learning how to use Pega and all of its features. Plus, it can also help you decide if Pega is the best software for your company, after the free trial ends.
The Pega software is currently used by a wide variety of industries. If you want to know if you belong in one of those industries, they are: Energy and Utilities, Government Agencies, Communications Service Providers, Life Sciences, Insurance, Media and Entertainment, Retail, Transportation, Healthcare, Financial Services, Manufacturing, Technology, and Hospitality.
The Pega software offers potential customers with four (4) subscription based price plans. These are: the Case Management Edition plan ($97/user/month), the Unified Messaging Edition plan ($145/user/month), the Enterprise Edition ($165/user/month), and the Digital Customer Engagement Edition plan ($260/user/month). All plans are billed on a monthly basis.
No, it does not. For users who are worried about coding on the Pega platform, there is no need to worry. Pega does not require you to have even the slightest bit of coding knowledge in order for you to use it.