10+ Liveagent Alternatives and Competitors
LiveAgent is an advanced cloud-based customer engagement software that provides its services to small and mid-sized businesses. As one of the more robust customer engagement platforms, this app provides live chat support and provides other tools, including license management, online self-service portals, ticket management, and more. The company CEO, Viktor Zeman, finely leads his small yet hardworking team of 50 employees, which enables them to serve the software’s more than 2,800 customers. This also helped them in having more than 1,700 reviews, most of which are quite positive.
On top of that, since LiveAgent started its services in 2004, the platform now has an average of $3.6 million in revenue per year. This puts them on the list of the best customer engagement apps of today. Speaking of, we also provide a list of only the finest alternatives and competitors of LiveAgent below. The list includes LiveChat, ChurnZero, Freshdesk Customer Engagement, Intercom, Astute, Zoho Desk Customer Engagement, EngageBay, and so much more. Scroll down now to see more details.
|Logo||Name Sort||Rating Sort||CEO||Pricing Sort||Founded Sort||Revenue Sort||Employees Sort||Location Sort||Reviews Sort||Customers Sort|
|Liveagent||Viktor Zeman||N/A||2004|| $3.6 M|| 50+|| Bratislava|| 1788+ Reviews|| 2.8K +|
|Livechat Customer Engagement||Mariusz Cieply||$19||2002|| $89.4 M|| 200+||Poland|| 1887+ Reviews|| 30K +|
|ChurnZero||You Mon Tsang||N/A||2015|| $7.5 M|| 200+||Washington|| 1877+ Reviews|| 6.9K +|
|Freshdesk Customer Engagement||Girish Mathrubootham||N/A||2010|| $200 M|| 5,000+||California|| 1989+ Reviews|| 40K +|
|Intercom||Karen Peacock||$87||2011|| $50 M|| 934+||San Francisco|| 1874+ Reviews|| 100K +|
|Astute||Joe Sanda||N/A||1995|| $100 M|| 181+||Ohio|| 1777+ Reviews|| 85.4K +|
|Zoho Desk Customer Engagement||Sridhar Vembu||N/A||1996|| $600 M|| 9,100+||Chennai|| 1777+ Reviews|| 30M +|
|EngageBay||Sreedhar Ambati||N/A||2006|| $1 M|| 20+||California|| 1878+ Reviews|| 64.5K +|
|WebEngage||Avlesh Singh||N/A||2010|| $100 M|| 120+||Mumbai|| 1888+ Reviews|| 12.5K +|
|Zendesk Customer Engagement||Mikkel Svane||$5||2007|| $816.4 M|| 3,570+||San Francisco|| 1878+ Reviews|| 150K +|
|Matej Kukucka||Head of Marketing||https://sk.linkedin.com/in/matejkukucka|
|Martin Pullmann||Integration Specialist||https://sk.linkedin.com/in/martin-pullmann-84545465|
|Jana Kavulicova||Sales representative||https://sk.linkedin.com/in/jana-kavuli%C4%8Dov%C3%A1-09b4a437|
- Access Control
- Application Integration
- Assessment Management
- Assignment Management
- Campaign Management
- List Management
- Marketing Automation
- Sales Enablement
- Document Storage
- Sales Enablement
- Predictive Sales
- Performance Management
- Process Management
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Q & A
Yes, it does. LiveAgent offers users with a free plan, which is fantastic for startups and individuals. The free plan includes one (1) email address for ticketing, one (1) live chat button, one (1) phone number for customer support, and also a ticket history record that lasts up to seven (7) days.
All in all, the Liveagent software provides customers with three (3) paid subscription based plans for its customers to select. These are: the Ticket plan ($15/user/month), the Ticket + Chat plan ($29/user/month), and the All-Inclusive plan ($39/user/month).
No, there are none. The LiveAgent software only bills its users on a monthly basis. It does not offer any yearly or long term contracts for its users to select.
The Liveagent platform would accept payments from major credit cards (Mastercard, Visa, American Express, and Diners). On top of that, you can also opt to pay the software using a PayPal account. If you would rather pay through another method, you would need to contact LiveAgent’s sales team so that they can provide you with the correct details.