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10+ EngageBay Alternatives and Competitors

EngageBay

4.4 User Rating
$1 M Revenue
20+ No of Employees
2006 Founded
SaaS Industry
Customer Engagement Software Category
Sreedhar Ambati CEO
Overview

EngageBay CE is a cloud-based platform and extended functionality of the EngageBay suite. It offers a robust customer engagement solution for small to mid-sized businesses. Part of its solution is its flawless integration with the apps developed by EngageBay. On top of that, this platform is also one of the more popular systems in the industry. As a matter of fact, EngageBay CE has more than 64,000 paying customers per month. Even with a small team of 20 employees at the ready, this platform has what it takes to serve all users.

Thanks to its superb leader and CEO, Sreedhar Ambati, EngageBay CE is now one of the most successful market platforms since it started in 2006. If you would like to know more about this app, like its annual revenue, key employees, year founded, and more, scroll down now. However, it also competes with a few of the best customer engagement software available, such as LiveAgent, LiveChat, ChurnZero, Freshdesk Customer Engagement, Intercom, and more. You can also see the full list of platforms below.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Livechat Customer Engagement 4.6 Mariusz Cieply $19 2002 $89.4 M 200+ Poland 1887+ Reviews 30000+
Intercom 4.5 Karen Peacock $87 2011 $50 M 934+ San Francisco 1874+ Reviews 100000+
Liveagent 4.7 Viktor Zeman Custom 2004 $3.6 M 50+ Bratislava 1788+ Reviews 2750+
Astute 4.5 Joe Sanda Custom 1995 $100 M 181+ Ohio 1777+ Reviews 85373+
ChurnZero 4.6 You Mon Tsang Custom 2015 $7.5 M 200+ Washington 1877+ Reviews 6930+
Freshdesk Customer Engagement 4.5 Girish Mathrubootham Custom 2010 $200 M 5000+ California 1989+ Reviews 40000+
Pega 4.3 Alan Trefler Custom 1983 $891.6 M 5000+ Massachusetts 1989+ Reviews 1200+
WebEngage 4.4 Avlesh Singh Custom 2010 $100 M 120+ Mumbai 1888+ Reviews 12468+
Zendesk Customer Engagement 4.4 Mikkel Svane $5 2007 $816.4 M 3570+ San Francisco 1878+ Reviews 150000+
Zoho Desk Customer Engagement 4.5 Sridhar Vembu Custom 1996 $600 M 9100+ Chennai 1777+ Reviews 30000000+

Key Employees

Image Name Designation Email ID Twitter Linkedin
Varun Tejpal Sales Manager N/A N/A https://in.linkedin.com/in/varun-tejpal-aa38a844
Sahith Pammaiahgari QA Engineer N/A N/A https://in.linkedin.com/in/sahith-pammaiahgari-76123b122
Manoj Kumar Brand Marketer N/A N/A https://in.linkedin.com/in/manoj-kumar-nelakuri

Reviews

“ Great product and customer support! ”

4.75/5 (overall) - Martijn t.
Pros:
  • All features! We where looking for a all-in-one platform.
  • Great, customer service fixes problems / questions right away in the chat.
Cons:
  • I could not upload videos that I needed for my landing pages.
  • That you need to buy addition credits for e-mails in the pro-plan.

“ I've tried it, but now it's our official automation platform ”

4.5/5 (overall) - Pierpaolo V
Pros:
  • Quick and easy to use. All very easy.
  • It has everything we need.
Cons:
  • It is not possible to program post social  (at the moment you can only monitor your profiles, although technical support has assured me that it is in their roadmap).
  • Maybe the pricing model needs to be improved by including web analytics per user in the basic version and offering a monthly block of “no branded” emails.

“ One of the best CRMs with support that understands you ”

4/5 (overall) - Muhammad I
Pros:
  • EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform.
  • Reps help me to achieve what I need with the best support that can’t I imagine before
Cons:
  • What I dislike is, that I always get the best answers I need and make them use them as one of my favourite CRM applications.
  • Automation on Email Marketing need more improvement

Features

  • Access Control
  • Analytics
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Campaign Analysis
  • Employee Management
  • Campaign Analysis
  • Sales Enablement
  • Customization
  • Security
  • Team Collaboration
  • Predictive Sales
  • Performance Management
  • Process Management

Images & Videos

Q & A

How much does EngageBay cost?

The EngageBay software application offers customers three (3) paid subscription plans. These plans are: the Basic plan ($12.99/user/month), the Growth plan ($24.99/user/month), and the Pro plan ($49.99/user/month). In addition to that, EngageBay offers users two (2) kinds of discounts: a 20% discount if the customer chooses to be billed annually and a 40% discount if billed biannually.

Does EngageBay provide a free trial period?

Fortunately, it does. The EngageBay platform offers users with a 14-day free trial period, where users can fully explore the software and understand how the system works. On top of that, it helps them figure out if EngageBay is what is best for their company.

What does EngageBay do exactly?

EngageBay is an advanced customer relationship management or CRM software. It also adds customer engagement functionality. This app lets sales teams track, monitor, manage, leads, and transform them into paying customers. At the same time, the app enables users to engage with their existing customers to gather insights and feedback so that they can improve their products and services.

What is the uptime percentage of EngageBay?

The EngageBay software assures all users that it has an uptime of 99.9%. When there are maintenance issues or updates needed installed, the app notifies all its users ahead of time, so that they can prepare.

Does EngageBay have a cancellation fee?

If you decide to cancel your subscription, Engagebay does not have a cancellation fee. However, if you should decide to cancel your subscription, you will still be billed for your remaining billing period.

Is EngageBay a free software to use?

Although it offers users three (3) paid plans, it also offers a free plan. With the free forever plan, startups and small businesses can benefit from having features, such as contact management, email tracking, appointment scheduling, and so much more

Alternatives

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