10+ Astute Alternatives and Competitors



9 User Rating
$100 M Revenue
181+ No of Employees
1995 Founded
SaaS Industry
Customer Engagement Software Category
Joe Sanda CEO

Astute is an advanced cloud-based customer engagement software for businesses of all sizes. It enables users to connect with their customers through various platforms. Such platforms include social media, website, phone, email, and much more. On top of that, Astute’s robust tools and features make them the go-to software for more than 85,000 customers worldwide. And the app has continued to do so since it started in 1995. Astute also now averages $100 million per year, thanks to its excellent leader in Joe Sanda, the company CEO.

Besides Mr. Sanda, Astute has well over 180 employees, working to provide updated tools for its users. Among those employees are Christopher Conner (CISO), Philippe Schulz (Vice President), and Jonathan D’Sousa (Sales Executive). If you want to know more about Astute, scroll down this page now. However, we also provide a list of all its elite competitors, including LiveAgent, LiveChat, ChurnZero, Freshdesk Customer Engagement, Intercom, Zoho Desk Customer Engagement, and so much more, all located below.


Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Liveagent Liveagent 9.5 Viktor Zeman N/A 2004 $3.6 M
1788+ Reviews
2.8K +
Livechat Customer Engagement Livechat Customer Engagement 9.2 Mariusz Cieply $19 2002 $89.4 M
1887+ Reviews
30K +
ChurnZero ChurnZero 9.1 You Mon Tsang N/A 2015 $7.5 M
Washington 1877+ Reviews
6.9K +
Freshdesk Customer Engagement Freshdesk Customer Engagement 9.1 Girish Mathrubootham N/A 2010 $200 M
California 1989+ Reviews
40K +
Intercom Intercom 9 Karen Peacock $87 2011 $50 M
San Francisco 1874+ Reviews
100K +
Astute Astute 9 Joe Sanda N/A 1995 $100 M
1777+ Reviews
85.4K +
Zoho Desk Customer Engagement Zoho Desk Customer Engagement 9 Sridhar Vembu N/A 1996 $600 M
Chennai 1777+ Reviews
30M +
EngageBay EngageBay 8.9 Sreedhar Ambati N/A 2006 $1 M
California 1878+ Reviews
64.5K +
WebEngage WebEngage 8.8 Avlesh Singh N/A 2010 $100 M
Mumbai 1888+ Reviews
12.5K +
Zendesk Customer Engagement Zendesk Customer Engagement 8.8 Mikkel Svane $5 2007 $816.4 M
San Francisco 1878+ Reviews
150K +

Key Employees

Christopher ConnerChristopher ConnerCISOhttps://www.linkedin.com/in/christopherjconner
Philippe SchulzPhilippe SchulzVice Presidenthttps://nl.linkedin.com/in/philippeschulz
Jonathan D'SousaJonathan D'SousaSales Executivehttps://ca.linkedin.com/in/jonathandsousa


“ Simple and Speedy ”

8/10 (overall) - Verified reviewer
  • Astute generates from a huge database of information for me.
  • It searched and summarizes things way quicker than the human minds capable of. All in all, the filters make sense.
  • Sometimes when sifting through thousands of cases it can get slow.

“ Easy to use ”

8/10 (overall) - Verified reviewer
  • EPC is very easy to use.
  • Everything is mapped out for our team.
  • Error messages.
  • Cases wont save at times


  • Access Control
  • Analytics
  • Agile Software Development
  • Application Integration
  • Assignment Management
  • Assessment Management
  • CRM Integration
  • Email Distribution
  • Document Storage
  • Sales Enablement
  • Security
  • Team Collaboration
  • Predictive Sales
  • Performance Management
  • Process Management

Images & Videos

Q & A

Q. How much does the Astute platform charge for their products?

For all of the highly interested customers of the Astute platform, you are provided with a quote based price plan. This means that you would need to contact the app’s sales team to get started. Once they have gotten in touch with you, you would say everything that you need from their services, and Astute’s sales team will provide you with an accurate price quote.

Q. What are the customer types that usually use Astute?

Since the Astute software provides a quote based price plan, this means you can have a more flexible pricing for you and your business. This means that the app’s customers are: Individuals (Freelancers, Influencers, Managers), Startups, Small Businesses, Mid-Sized Businesses, and Large Enterprises.

Q. Does Astute offer a free trial for new customers or users?

Yes, it does. The Astute software provides users with a free 7-day trial period where they can download and install the system to learn how it works. On top of that, the free trial period helps you decide if Astute is the best app for your company.

Q. What are the devices supported by the Astute platform?

First and foremost, Astute is a web-based software application. That means it provides users with the flexibility and convenience to access it on any device that has a reliable internet connection. If you want to know those supported devices, they are: Windows, iMac, Android, iOS (iPhone and iPad).