10+ Ecrion Alternatives and Competitors

Ecrion

9.4 User Rating
$12.8 M Revenue
111+ No of Employees
2002 Founded
SaaS Industry
Customer Communication Management Category
Florin Vasilian CEO
Overview

Ecrion is among the top platforms for customer communication management solutions. It was launched way back in 2002 with the goal of easing the pressures of managing customer communication and improving customer experience, which it did so successfully. For many years, Ecrion has helped thousands of organizations build stronger customer relationships around the world.

Alternatives

Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Opentext Exstream Opentext Exstream 9.5 Mark Barrenechea N/A 1998 $3 B
12,200+
Lexington
1654+ Reviews
5K +
Ecrion Ecrion 9.4 Florin Vasilian N/A 2002 $12.8 M
111+
Rockville
1874+ Reviews
3.6K +
Quadient Inspire Customer Communication Quadient Inspire Customer Communication 9.3 Geoffrey Godet N/A 1984 $316.1 M
1,000+
Bagneux
1777+ Reviews
1.4K +
Front Front 9.2 Mathilde Collin $9 2013 $16 M
209+
San Francisco 1698+ Reviews
4.4K +
Hyland Customer Communication Hyland Customer Communication 9.1 William A. (Bill) Priemer N/A 1991 $500 M
3,500+
Kansas 1698+ Reviews
4K +
Bitrix24 Customer Communication Bitrix24 Customer Communication 9 Sergey Rizhikov N/A 1998 $25.8 M
166+
Virginia 1698+ Reviews
5M +
Guest-Note Guest-Note 8.9 Robert Sinclair $495 2016 N/A 500+
San Antonio
1874+ Reviews
N/A
Message Point Message Point 8.8 Steve Biancaniello N/A 1998 $16.4 M
113+
Toronto 1698+ Reviews
N/A
Chronic Care Management Software Chronic Care Management Software 8.7 William Mills N/A 2015 $18 M
99+
Solon
1987+ Reviews
N/A
Messenger Communication Platform Messenger Communication Platform 8.6 Franz Buchenberger N/A 2015 $8 M
65+
Munchen
1698+ Reviews
3.8K +

Key Employees

ImageNameDesignationLinkedin
Zachary GossinZachary GossinVice Presidenthttps://www.linkedin.com/in/zachary-gossin
Rob PellRob PellSenior Technical Solutions Consultanthttps://www.linkedin.com/in/robpell27278
Tim KoopmannTim KoopmannSales Leaderhttps://www.linkedin.com/in/timkoopmann

Reviews

“ Good service ”

8/10 (overall) - Bradley H
Pros
  • It’s super easy to set up and use.
  • User friendly
Cons
  • The platform has many Buggy, errors.
  • Customer service is slow to response.

“ Customer Communication Management ”

8/10 (overall) - Jennifer D.
Pros
  • Clean and user-friendly UI
  • Amazing customer support
Cons
  • Occasional bugs with the software.
  • Customer support is not very supportive

“ Best software ”

9/10 (overall) - Aicha B
Pros
  • Very user friendly and easy to use for developers.
  • Provides various features for Customer communication management
Cons
  • Sometimes unable to handle large data in batch mainframe engine.
  • Not a flexible platform

Features

  • Access Control
  • Analytics
  • Accounting Intergration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • CRM Integration
  • List Management
  • Marketing Automation
  • Sales Enablement
  • Sales Force Automation
  • Predictive Sales
  • Performance Management
  • Process Management

Images & Videos

Q & A

Q. Does Ecrion have a free demo?

Yes, Ecrion has a free demo for new users. It’s totally for free and doesn’t bind you to any obligation. Get it now to learn how Ecrion works before you buy it. Speaking of buying it, Ecrion also has a 15-point buying guide, which is also for free.

Q. What common customer communication challenges does Ecrion solve?

Ecrion can solve a lot of customer communication challenges, making it an all-in-one solutions platform. These are the common challenges it solves: 

  • Inconvenient document and data curation
  • Template overpopulation
  • Rough workflow supervision
  • Minimal unity between non-technical and technical staff
  • Backlogs in change request
  • Incomplete services
  • Correspondence management
Q. What industries does Ecrion work best?

Ecrion can work with any business, regardless of which industry it belongs to, be it a service or product-based business. However, Ecrion works at its best and is most successful in these industries:

  • Manufacturing
  • Banking and Financial Services
  • Utilities
  • Healthcare Services
  • Property & Casualty
Q. Which big brand companies are using Ecrion?

Ecrion’s clientele also consists of big-name companies around the world. These companies rely on Ecrion to maintain and improve their customer management operations. These are the top companies using Ecrion: 

  • Carfax
  • Virgin America
  • United
  • Xerox
  • Fidelity Investments
  • Sabre
  • OpenTable