10+ Best Customer Communication Management Softwares 2023

Hyland Customer Communication Management is an extensive communication management platform designed for businesses' information and content management processes. Designed as part of Hyland Software, Hyland Customer Communication Management has the capacity to simplify communication management processes in one platform. With its power to deliver the best solutions, Hyland Customer Communication Management is recognized as one of the leading customer communication management software.

Guest-Note is a complete customer support software that manages customer communications processes. Programmed to collect, organize, and take action across customer communication processes, Guest-Note delivers superb capabilities that provide a better way to manage customer feedback. Today, Guest-Note becomes the go-to customer communication management software for thousands of users, making the app recognized in the best customer communications management charts.

Bitrix24 Customer Communication is one of the leading customer communication management software that provides exceptional customer service across businesses. Designed under Bitrix24 software, Bitrix24 Customer Communications can generate leads via a multitude of channels, including website, phone, or social media. With its superb quality as a customer communications management software, the platform is trusted across multiple organizations today.

OpenText is one of the world's top software companies that solves a wide variety of digital business challenges. Their market is worldwide, which covers the largest organizations and most recognizable brands in the world. OpenText's flagship in the CCM software market is the OpenText Exstream. It has been helping many of their clients achieve top-tier customer communication management. It's among the most trusted CCM software in the SaaS industry.

Messagepoint is another customer communications management software that provides extensive customer communications management solutions. This software is established in 1998 with a goal to maximize customer communications management across businesses. Since its release in the market, Messagepoint becomes the go-to platform for hundreds of users, making the app branded as one of the best customer communications management software.

Messenger Communication Platform is another extensive customer communications management software built for messaging applications. Programmed under MessengerPeople solutions, Messenger Communication Platform supports the use of messaging apps as a platform for customer feedbacking and communications. Recognized as an award-winning software, Messenger Communication Platform is branded as one of today's best customer communication management software.

Zendesk Customer Communication is another comprehensive customer communication software built to provide extensive solutions for businesses. Programmed as part of Zendesk's high-end solutions, Zendesk Customer Communications encompasses all the basic and advanced customer communication management tools. Since its release, Zendesk Customer Communications becomes the primary platform for 150,000+ users worldwide.

Ecrion is among the top platforms for customer communication management solutions. It was launched way back in 2002 with the goal of easing the pressures of managing customer communication and improving customer experience, which it did so successfully. For many years, Ecrion has helped thousands of organizations build stronger customer relationships around the world.

Quadient has been producing customer communication and interaction solutions since the 1980s. It's a company driven by helping organizations achieve success by optimizing customer experiences. Their platform enables companies to establish seamless customer communication management fit for the modern business world. Quadient is committed to bridging the gaps of customer relationships for many, many years.

Chronic Care Management Software is a trusted healthcare app by healthcare providers and workers. It was developed by Continuous Care for Health with the goal of keeping healthcare workers and their patients connected. The developers made Chronic Care to be a platform for patients and their healthcare providers to collaborate on better healthcare plans. They believe that connectivity and accessibility between patients and healthcare workers are key to better health outcomes.